These guys use a hotel booking… These guys use a hotel booking mechanism concept with check in checkout time. Also their team members have no idea what to talk. Apparently night boarding is different from day boarding as the dogs are different at night according to them. Have cancelled my booking but till now not recieved any amount refund or a email confirmation about cancellation. Have been chasing them but now no one responds . Miss Pooja is the one you should avoid talking too. At the time of taking payment she will be running behind you non stop but when it comes to refund they will not even respond

The Snouter Boarding Facility is just… The Snouter Boarding Facility is just highly commendable. Priya took care of our fur baby really well. Sending updates and videos multiple times a day. However I hav rated one or rather would rate a negative marking if there was on their grooming service. Absolute impolite guy who claims has 3 yrs experience but started grooming without even leashing my pup. He got so scared of the trimmer he ran off. I lost my cool seeing such carelessness and he had the audacity to argue and keep talking over what I was telling him.. I would highly recommend the boarding facility but the groomers not at all as you might end hurting ur pupper with these inexperienced guys who has 0 level of customer service.