The Snouter Boarding Facility is just… The Snouter Boarding Facility is just highly commendable. Priya took care of our fur baby really well. Sending updates and videos multiple times a day. However I hav rated one or rather would rate a negative marking if there was on their grooming service. Absolute impolite guy who claims has 3 yrs experience but started grooming without even leashing my pup. He got so scared of the trimmer he ran off. I lost my cool seeing such carelessness and he had the audacity to argue and keep talking over what I was telling him.. I would highly recommend the boarding facility but the groomers not at all as you might end hurting ur pupper with these inexperienced guys who has 0 level of customer service.

We recently had an extremely bad… We recently had an extremely bad experience with one of the home boarders listed in the snouters website. We booked snouters home boarding service 2 weeks prior to our travel date. The booking, payment and confirmation was hassle free and our POC was very prompt in helping us with the requirement. The host - Nethra (resides in harlur- bangalore) who accepted our request to board our dog, claimed to be a professional pet sitter. We reached her apartment on the day of the drop and tried calling her several times only for her to pick up half an hour later to tell us she can't board him. She showed absolutely no remorse and not one apology from her side. We only had 2-3 hours to grind a place for my boy before we left for the airport. The snouters team was also not aware of this since she hadn't Informed them either. My POC snouters was really empathic and was quick to give me an alternative option of another home boarder. But given the situation I couldn't trust my boy with another person. They told me she was immediately removed and blacklisted from their website and gave and a full refund. While services like this is a blessing for pet parents it can also be a nightmare. The amount of stress we went through at that time is unexplained. To all the pet parents out there, please double check on the hosts that you book. Try going to their place few days prior to the boarding date to check for the surroundings. Explain/ write down all your pets needs so that his routine is not messed up.