I'm going to seek legal advice Apparently you can cancel an event, not reschedule it and not give a refund because it's in the term and conditions.

Disgusting customer service Disgusting customer service - ‘postpone events’ but no more communication - thieves

Scammers! I booked and paid for a local event. It had to be cancelled due to Covid. No refunds offered, still no reschedule date over 2 years later and the credit card (John Lewis!!) company wouldn’t do a chargeback as too much time had passed. I have been chasing for a new date but they’re just stringing us along with no intention of organising one really! Seems unfair that they just took our money and got away with it!!

Event cancelled due to covid - no refund. AVOID Event cancelled due to covid - so why no refund - say date TBC - its been 18months of me being out of pocket. No refund offered. Avoid.

They do not even get 1 star but it… They do not even get 1 star but it won’t let me not put 1 star. Due to covid, the course in Crystal Palace was cancelled and they do not email me with updates and respond with sarcastic emails and refuse to give money back. They just keep saying your ticket is ok to use on next event. £68 spent through Eventbrite and Gung-ho are rip off merchants and a scam