I have been a Drake customer for over…20 years. I have been a Drake customer for over 20 years and could never see myself using a different tax software. They are intuitive, informative, affordable, and helpful. Their support staff is always available and they are able to solve 99% of the questions and concerns I might have. I would rate them 10 out of 10.

I've been using Drake since 2015 I've been using Drake since 2015. I find the product pretty solid. The support is great. The only weakness is in Ohio cities', which is found with all tax software. The changes just prior and during the 2022 filing season have been cumbersome. I am glad the different sign-ons have been consolidated but the instructions on the resulting screens are unhelpful.

Drake user for 25+ years. As a Drake user for 25+ years I would never think of changing software. One of Drake's main features is their support. Usually someone answers on the second ring and you are talking to a live person who speaks english. If the person who answers can't help they immediately transfer you to someone else who can. The other good thing about Drake is they are family owned and they take suggestions from tax practioners about improving the software seriously. Software is reasonably priced and handles all type return.

Dan at Drake top of the line in the… Dan at Drake top of the line in the rude category. Had Drake software for 35 years and Dan has guaranteed I will find a new software company. They were the best for 30 years. The last few years they have been declining and Dan has now moved Drake to the rude category in service. A footnote Rude Dan a supervisor in the customer service area told me NOT to contact them as they would solve the software problem that was causing me 2X the work when they got around to it and I was unreasonable to believe that my desire for some kind of time frame as to when my extra work load might end wasn't anything he cared about. I also take from that, that Drake doesn't care much either.

Easy to Use We've been using Drake Software for the last 10 years now and have always been very pleased with the accuracy, ease of use, and vast options the company has given us. The tax planner is helpful for clients to prepare for the next year or give them several scenarios for making decisions.