Everyday updates are annoying I have been using this software for a long time but one thing annoys me the most is they have update EVERYDAY. Looks like they update the software more frequent than the government. I don't think government changes law every day. Also, they don't update automatically, and you have to manually update almost every day otherwise they won't let you use the software. This is very annoying. Otherwise for the price, the software is good.

No email communication I've been using Drake Tax and Drake Payroll for a while now. The Software itself isn't bad but my issue is with IRS rejected filings. Drake wouldn't notify the tax preparer that a return has been rejected. Drake does receive the status update from the IRS but it won't send an email to the tax preparer to notify them as such. This software isn't cheap but it's basically useless in these type of situations. This causes so much grief to resolve the issues once discovered.

Your programmers need to stop trying to… Your programmers need to stop trying to 2nd guess taxpreparers. The program should not generate amounts such as on State returns : Ohio STX2 estimated tax that adds to the amount on the Ohio return. If questionbs, call me: Terry Glovinsky 419-7834-7004 341819 Your generic city return SUCKs!!!!

Pathetic support I absolutely agree with a previous review about horrible support and rude people. It is clear to me, after being a customer for the past 16 years or so, that the last couple of years has shown a steep decline in support. They have increased their fee by 50% since 2020. Not a great trend, higher prices for a lesser product and bad support. They like to blame the states for e-filing issues, but I caught them in a lie today. I'm done after 2023 season.

DO NOT DOWNLOAD their demo DO NOT DOWNLOAD their demo. They "do not have an uninstaller" and simply deleting the files in File Explorer will leave residuals all over your hard drive. Once they know you are not purchasing their software, they come completely unhelpful.