William Rhodes
GBDrake Portals auto logout time This is not about the Drake Tax, but Drake Portal. can you please extend the auto logout time!!!! It is ridiculously short. I cannot even go back and forth between it and Drake Tax working on a retrun only to come back and have to log back in. It is shorter than any bank login or any other application I work with . IT IS EVEN SHORTER THAN DRAKE TAX AUTO LOGOUT. What the heck are they tryng to accomplish other than aggragvate the user into finding a differnt solution?
Theresa Hayes
INEasy to Use We've been using Drake Software for the last 10 years now and have always been very pleased with the accuracy, ease of use, and vast options the company has given us. The tax planner is helpful for clients to prepare for the next year or give them several scenarios for making decisions.
terryglovinsky
GBYour programmers need to stop trying to… Your programmers need to stop trying to 2nd guess taxpreparers. The program should not generate amounts such as on State returns : Ohio STX2 estimated tax that adds to the amount on the Ohio return. If questionbs, call me: Terry Glovinsky 419-7834-7004 341819 Your generic city return SUCKs!!!!
D Hodge
GBDrake user for 25+ years. As a Drake user for 25+ years I would never think of changing software. One of Drake's main features is their support. Usually someone answers on the second ring and you are talking to a live person who speaks english. If the person who answers can't help they immediately transfer you to someone else who can. The other good thing about Drake is they are family owned and they take suggestions from tax practioners about improving the software seriously. Software is reasonably priced and handles all type return.
Doug
GBPathetic support I absolutely agree with a previous review about horrible support and rude people. It is clear to me, after being a customer for the past 16 years or so, that the last couple of years has shown a steep decline in support. They have increased their fee by 50% since 2020. Not a great trend, higher prices for a lesser product and bad support. They like to blame the states for e-filing issues, but I caught them in a lie today. I'm done after 2023 season.