Gary
GBHave been with Drake Software since 1985 Have been with Drake Software since 1985. Through the years, they have continually improved and kept up with the changing tax laws and technology improvements. The tax software integrates with their Drake Portals for easy upload and download of documents to and from clients. Also, Drake Document Manager integrates seamlessly as well. Clients can sign tax returns digitally through the Portals as well for a paperless experience. I also use Drake Accounting for my write up and payroll clients. I can't see that I would change software, as their support has always gone above and beyond to solve any challenges I may encounter in the preparation of returns. I highly recommend anyone looking to give them a try.
Sagar Desai
GBEveryday updates are annoying I have been using this software for a long time but one thing annoys me the most is they have update EVERYDAY. Looks like they update the software more frequent than the government. I don't think government changes law every day. Also, they don't update automatically, and you have to manually update almost every day otherwise they won't let you use the software. This is very annoying. Otherwise for the price, the software is good.
Suzanne Hale
GBI've been using Drake since 2015 I've been using Drake since 2015. I find the product pretty solid. The support is great. The only weakness is in Ohio cities', which is found with all tax software. The changes just prior and during the 2022 filing season have been cumbersome. I am glad the different sign-ons have been consolidated but the instructions on the resulting screens are unhelpful.
Theresa Hayes
INEasy to Use We've been using Drake Software for the last 10 years now and have always been very pleased with the accuracy, ease of use, and vast options the company has given us. The tax planner is helpful for clients to prepare for the next year or give them several scenarios for making decisions.
Steven Rhodes
GBDan at Drake top of the line in the… Dan at Drake top of the line in the rude category. Had Drake software for 35 years and Dan has guaranteed I will find a new software company. They were the best for 30 years. The last few years they have been declining and Dan has now moved Drake to the rude category in service. A footnote Rude Dan a supervisor in the customer service area told me NOT to contact them as they would solve the software problem that was causing me 2X the work when they got around to it and I was unreasonable to believe that my desire for some kind of time frame as to when my extra work load might end wasn't anything he cared about. I also take from that, that Drake doesn't care much either.