Drake Software

E Palmer St 235, 28734, Franklin, United States
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3.25
Based on 20 Reviews

5

40.00%

4

10.00%

3

15.00%

2

5.00%

1

30.00%
About Drake Software

Drake Software is a complete professional tax preparation program for federal and state returns, business, and individual. Drake Software is loaded with features and products to help you quickly and efficiently prepare and process returns. So you can stay focused on the important stuff — working with clients and building your business. See why professional preparers vote Drake #1 year after year.

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Teddy The The Tax Man
GB

Big Ups to Drake I don't know if anybody could have convinced me that 31 years after trying Drake Software, I'd STILL be using it, but that's the way it is. THIRTY-ONE YEARS, and over 20,000 tax returns!!!! And oh, the customer service? Drake's customer service has built an 'expect nothing less than the best' reputation, and the various surveys of tax professionals certainly attest to that. ...gotta go now. I'm about to solve yet another client's tax puzzle with the best tax software of all time. ...OF ALL TIME!!!

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Jan Wilson
GB

Drake Customer since 1985 and still going... We've been using Drake Software since 1985 and have always been very pleased with the accuracy, ease of use, and wonderful options given to us by the company. Support is great, and the company listens when we ask for additions or changes that help us in our business. The tax planner is such a helpful tool to help clients prepare for the next year or give them several scenarios for making decisions. Drake Software helps us provide a wonderful service for our clients at an affordable cost. Highly recommend!

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Sagar Desai
GB

Everyday updates are annoying I have been using this software for a long time but one thing annoys me the most is they have update EVERYDAY. Looks like they update the software more frequent than the government. I don't think government changes law every day. Also, they don't update automatically, and you have to manually update almost every day otherwise they won't let you use the software. This is very annoying. Otherwise for the price, the software is good.

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Doug
GB

Pathetic support I absolutely agree with a previous review about horrible support and rude people. It is clear to me, after being a customer for the past 16 years or so, that the last couple of years has shown a steep decline in support. They have increased their fee by 50% since 2020. Not a great trend, higher prices for a lesser product and bad support. They like to blame the states for e-filing issues, but I caught them in a lie today. I'm done after 2023 season.

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Taylor Dillon
GB

Awful Company and terrible software Awful Company and terrible software. Don't you dare make a mistake on pay-per-return or they will refuse to give money back even if they didn't provide the service. Very dishonest, unethical people. They software itself is pretty bad. It would take less time to prepare simple returns on paper because of all their little nuances scattered in all nooks and crannies throughout the software. Their lower prices reflect their quality. Best to stay away and find a tax preparation software that will actually work for you.

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