Drake user for 25+ years. As a Drake user for 25+ years I would never think of changing software. One of Drake's main features is their support. Usually someone answers on the second ring and you are talking to a live person who speaks english. If the person who answers can't help they immediately transfer you to someone else who can. The other good thing about Drake is they are family owned and they take suggestions from tax practioners about improving the software seriously. Software is reasonably priced and handles all type return.

Drake is overall a great tax product Drake is overall a great tax product. Easy to use and proforma prior year data for use with the current year return. This year the QBI section for K-1's seemed to give our preparers a little more trouble with it being listed separately from each K-1. Would like to see options to link 1099-NEC's/MISC directly from the Schedule's C, E and F to make sure preparers utilize those forms (like the 99G and PATR on Schedule F). With this difficult year of changes and all that the programmers had to deal with, Drake was great on getting the software updated timely and working to keep up with our ever changing government regulations

I've been using Drake since 2015 I've been using Drake since 2015. I find the product pretty solid. The support is great. The only weakness is in Ohio cities', which is found with all tax software. The changes just prior and during the 2022 filing season have been cumbersome. I am glad the different sign-ons have been consolidated but the instructions on the resulting screens are unhelpful.

I have been a Drake customer for over…20 years. I have been a Drake customer for over 20 years and could never see myself using a different tax software. They are intuitive, informative, affordable, and helpful. Their support staff is always available and they are able to solve 99% of the questions and concerns I might have. I would rate them 10 out of 10.

Too many issues. I cant import data by uploading W2 or 1099 forms. Had an issue with Drake not allowing me to efile return I had already paid for, now that is fixed but I can no longer print anything. Drake acts like it is going thru the process of creating a pdf but nothing ever shows up. We think we will be using other software for TY2023