terryglovinsky
GBYour programmers need to stop trying to… Your programmers need to stop trying to 2nd guess taxpreparers. The program should not generate amounts such as on State returns : Ohio STX2 estimated tax that adds to the amount on the Ohio return. If questionbs, call me: Terry Glovinsky 419-7834-7004 341819 Your generic city return SUCKs!!!!
Doug
GBPathetic support I absolutely agree with a previous review about horrible support and rude people. It is clear to me, after being a customer for the past 16 years or so, that the last couple of years has shown a steep decline in support. They have increased their fee by 50% since 2020. Not a great trend, higher prices for a lesser product and bad support. They like to blame the states for e-filing issues, but I caught them in a lie today. I'm done after 2023 season.
Ben Tallman
GBI have been a Drake customer for over…20 years. I have been a Drake customer for over 20 years and could never see myself using a different tax software. They are intuitive, informative, affordable, and helpful. Their support staff is always available and they are able to solve 99% of the questions and concerns I might have. I would rate them 10 out of 10.
Tony P
GBDrake is overall a great tax product Drake is overall a great tax product. Easy to use and proforma prior year data for use with the current year return. This year the QBI section for K-1's seemed to give our preparers a little more trouble with it being listed separately from each K-1. Would like to see options to link 1099-NEC's/MISC directly from the Schedule's C, E and F to make sure preparers utilize those forms (like the 99G and PATR on Schedule F). With this difficult year of changes and all that the programmers had to deal with, Drake was great on getting the software updated timely and working to keep up with our ever changing government regulations
User1
GBNo email communication I've been using Drake Tax and Drake Payroll for a while now. The Software itself isn't bad but my issue is with IRS rejected filings. Drake wouldn't notify the tax preparer that a return has been rejected. Drake does receive the status update from the IRS but it won't send an email to the tax preparer to notify them as such. This software isn't cheap but it's basically useless in these type of situations. This causes so much grief to resolve the issues once discovered.