Jan Wilson
GBDrake Customer since 1985 and still going... We've been using Drake Software since 1985 and have always been very pleased with the accuracy, ease of use, and wonderful options given to us by the company. Support is great, and the company listens when we ask for additions or changes that help us in our business. The tax planner is such a helpful tool to help clients prepare for the next year or give them several scenarios for making decisions. Drake Software helps us provide a wonderful service for our clients at an affordable cost. Highly recommend!
Sagar Desai
GBEveryday updates are annoying I have been using this software for a long time but one thing annoys me the most is they have update EVERYDAY. Looks like they update the software more frequent than the government. I don't think government changes law every day. Also, they don't update automatically, and you have to manually update almost every day otherwise they won't let you use the software. This is very annoying. Otherwise for the price, the software is good.
Lee Fulcher
GB30+ Years and Still the Best I have used Drake 30+ years. The software continues to be one of the best out there. I highly recommend Drake; the software is continually evolving to make my job easier in these changing times. With Drake the programmers are at update schools to interact with users and gain insight as to how we use the software. Support is responsive when needed and will go out of their way to help even if the issue is not software related.
Doug
GBPathetic support I absolutely agree with a previous review about horrible support and rude people. It is clear to me, after being a customer for the past 16 years or so, that the last couple of years has shown a steep decline in support. They have increased their fee by 50% since 2020. Not a great trend, higher prices for a lesser product and bad support. They like to blame the states for e-filing issues, but I caught them in a lie today. I'm done after 2023 season.
DanJeter
GB32 years and counting Our company has used Drake Software since 1991—32 years. We have never been disappointed with Drake. As a result of their quality service, Drake has never given us a reason to look at another vendor. Because of their network of skilled tax professionals and their long term involvement in the industry, Drake is forward thinking with their product innovations and enhancements. Drake seems to know what we need to be successful even before we know it ourselves. Having many long time employees, a family atmosphere has developed between Drake Software and our offices. We value this relationship and appreciate that Drake has played in whatever success we have enjoyed.