This was my first book experience This was my first book experience. Everything went smoothly, all questions were answered, everyone was very professional. Very proud and happy with the finished product. I would definitely choose Archway again

Good service Archway concierge Faye Lewis was responsive and helpful. I don't think I had to wait more than 24 hours for a response from her. She answered most of my emails the same day I sent mine. The line editing was good and accurate. I'm pleased with the cover they designed and we selected. They provided excellent service and advice for a new author, like me.

Little things mean a lot In general, the experience was okay. However, a question I asked about empty pages was not answered correctly. Little things like these mean a lot. The printed copy has empty pages that could have been used. I also missed a typo that I want to fix.

Every step of the way was described and… Every step of the way was described and handled in a clearly and efficiently. The tools provided by The Author Learning Center were extremely useful. Only one small glitch occurred when I did not realize that Archway had had so quickly published my book (the day after my final approval of the galleys).

Author of MISS Teacher Interrupted First I dealt with Duane Johnson, President of Archway. He congratulated me for being an author. That made me feel very excited! I dealt with so many wonderful Archway employees, Andre Trent, who helped me get my manuscript sent in, Tim Fitch was also very helpful, and always returned my calls and emails quickly. Aaron Hurwitz was very nice, and would be a great marketplace member for me. Hanna Nate was also very helpful for me. The editorial group was excellent, and did a great job, Nolan Estes was also doing a fine job for me. James Bauman was also helpful getting me my books.