Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

Archway Publishing Is Excellent As I begin the process of publishing my 5th novel with Archway Publishing, I feel the need to share my thoughts and experiences. I have been so happy with their services. Archway staff is professional, trustworthy and easy to work with - they have a process in place that ensures the writer's vision is met. I have been so pleased with the quality of my first four books. I feel safe in their hands.

This was my first book experience This was my first book experience. Everything went smoothly, all questions were answered, everyone was very professional. Very proud and happy with the finished product. I would definitely choose Archway again

Helpful anad speedy responses. Every contact with my assigned "concierge" and other contacts at Archway was helpful, to the point and responses were speedy. I was amazed at the speed at which my book was on the market.

Good service Archway concierge Faye Lewis was responsive and helpful. I don't think I had to wait more than 24 hours for a response from her. She answered most of my emails the same day I sent mine. The line editing was good and accurate. I'm pleased with the cover they designed and we selected. They provided excellent service and advice for a new author, like me.