Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

Archway Publishing Is Excellent As I begin the process of publishing my 5th novel with Archway Publishing, I feel the need to share my thoughts and experiences. I have been so happy with their services. Archway staff is professional, trustworthy and easy to work with - they have a process in place that ensures the writer's vision is met. I have been so pleased with the quality of my first four books. I feel safe in their hands.

Archway is a good publishing company… Archway is a good publishing company for the following reasons: 1. You get your money's worth. 2. They work with you with negotiating payments. 3. They guide you through the hole process. 4. The advisor is friendly and patient. 5. This company will not take your money and give you the boot with out accurate publication performance. Thanks for all you have done in publishing two of my books. The third one will be in process in a few months. Thanks for making me smile in the final productions for both books. The old saying the third time is a charm. JH

I published my first book with Archway… I published my first book with Archway Publishing a few weeks ago. They were very professional and helpful through the whole process. My book was 612 pages and took a lot of work to complete, but they were there each step of the way to make sure the book was completed the way I wanted it. I would highly recommend Archway to anyone wishing to publish.

Good service Archway concierge Faye Lewis was responsive and helpful. I don't think I had to wait more than 24 hours for a response from her. She answered most of my emails the same day I sent mine. The line editing was good and accurate. I'm pleased with the cover they designed and we selected. They provided excellent service and advice for a new author, like me.