Quality Printing, But Modest Support I knew what I was getting into and wasn't expecting too much. They did a good job formatting the book and doing all the stuff behind the scenes to get it listed in Amazon, B&N, and make it available in catalogs. However, don't fall for the marketing add-ons. They send out press releases, but there's no follow-up. In short, there's no guarantee or real effort to try to get your book reviewed or in stores. Maybe I had a poor marketing rep, but they only did the bare minimum and were never proactive. I always had to reach out to them. It's not a scam, but there's not a ton of value in what they claim as marketing.

I regret using them as my self publishing venture In my opinion after using Archway publishing I have arrived at a dead end. I had some really horrible experiences with their team. They are really expensive with a lot of dead ends. I would never use them again. I am sorry that I fell for all the hype that ensued after my first phone call to them

Author of MISS Teacher Interrupted First I dealt with Duane Johnson, President of Archway. He congratulated me for being an author. That made me feel very excited! I dealt with so many wonderful Archway employees, Andre Trent, who helped me get my manuscript sent in, Tim Fitch was also very helpful, and always returned my calls and emails quickly. Aaron Hurwitz was very nice, and would be a great marketplace member for me. Hanna Nate was also very helpful for me. The editorial group was excellent, and did a great job, Nolan Estes was also doing a fine job for me. James Bauman was also helpful getting me my books.

Helpful anad speedy responses. Every contact with my assigned "concierge" and other contacts at Archway was helpful, to the point and responses were speedy. I was amazed at the speed at which my book was on the market.

Every step of the way was described and… Every step of the way was described and handled in a clearly and efficiently. The tools provided by The Author Learning Center were extremely useful. Only one small glitch occurred when I did not realize that Archway had had so quickly published my book (the day after my final approval of the galleys).