Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

Publishing through Archway was very expensive Publishing through Archway was very expensive. My book was a children's story in need of illustrations. The illustrations provided by Archway were poorly done, and I only had 2 chances to make corrections. My suggested changes were ignored. The drawings did not meet my expectations.

Good service Archway concierge Faye Lewis was responsive and helpful. I don't think I had to wait more than 24 hours for a response from her. She answered most of my emails the same day I sent mine. The line editing was good and accurate. I'm pleased with the cover they designed and we selected. They provided excellent service and advice for a new author, like me.

Archway Publishing Is Excellent As I begin the process of publishing my 5th novel with Archway Publishing, I feel the need to share my thoughts and experiences. I have been so happy with their services. Archway staff is professional, trustworthy and easy to work with - they have a process in place that ensures the writer's vision is met. I have been so pleased with the quality of my first four books. I feel safe in their hands.

Archway publication process has been… Archway publication process has been excellent. The only problem I had was that editing takes too long. That is true for my first book and also for current second book. Publicity has to be aggressive as very few copies of my first book got sold. I tried to have my second book about half the size of first book, hoping that price of the book will be according lot less. But again, it is almost $30 for paper back.