Good service Archway concierge Faye Lewis was responsive and helpful. I don't think I had to wait more than 24 hours for a response from her. She answered most of my emails the same day I sent mine. The line editing was good and accurate. I'm pleased with the cover they designed and we selected. They provided excellent service and advice for a new author, like me.

Archway Publishing has been a great…team of experts Archway Publishing has been a great experience for my first publishing experience. My initial quest to get the ball rolling during a time life got extremely busy, and had to put this process on hold. No matter how long it took, Archway was ready and waiting for me, as they were about their business. The process was exciting, scary, fun and now published and ready to share.

First they wanted me to go back and… First they wanted me to go back and change the names of people in my memoir. Then names of companies. Then publish as anonymous. A memoir . They were afraid of being sued. These people are dead, in the public domain or from 30 years ago. Got my money back as my husband is a lawyer, otherwise their agreement would have allowed them to keep it. Wasted 6 months. New publisher published book without a question.

I haven't received a royalty check… I haven't received a royalty check since 2021. However, Archway Publishing has received over $5,000 in sales from my books. Customer service is horrible and haven't been supportive in helping me. The manager is currently on vacation, however I have yet to be paid for my hard work.

This was my first book experience This was my first book experience. Everything went smoothly, all questions were answered, everyone was very professional. Very proud and happy with the finished product. I would definitely choose Archway again