I haven't received a royalty check… I haven't received a royalty check since 2021. However, Archway Publishing has received over $5,000 in sales from my books. Customer service is horrible and haven't been supportive in helping me. The manager is currently on vacation, however I have yet to be paid for my hard work.

Archway Publishing has been a great…team of experts Archway Publishing has been a great experience for my first publishing experience. My initial quest to get the ball rolling during a time life got extremely busy, and had to put this process on hold. No matter how long it took, Archway was ready and waiting for me, as they were about their business. The process was exciting, scary, fun and now published and ready to share.

Publishing through Archway was very expensive Publishing through Archway was very expensive. My book was a children's story in need of illustrations. The illustrations provided by Archway were poorly done, and I only had 2 chances to make corrections. My suggested changes were ignored. The drawings did not meet my expectations.

Helpful anad speedy responses. Every contact with my assigned "concierge" and other contacts at Archway was helpful, to the point and responses were speedy. I was amazed at the speed at which my book was on the market.

Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.