Archway publication process has been… Archway publication process has been excellent. The only problem I had was that editing takes too long. That is true for my first book and also for current second book. Publicity has to be aggressive as very few copies of my first book got sold. I tried to have my second book about half the size of first book, hoping that price of the book will be according lot less. But again, it is almost $30 for paper back.

Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

I haven't received a royalty check… I haven't received a royalty check since 2021. However, Archway Publishing has received over $5,000 in sales from my books. Customer service is horrible and haven't been supportive in helping me. The manager is currently on vacation, however I have yet to be paid for my hard work.

I regret using them as my self publishing venture In my opinion after using Archway publishing I have arrived at a dead end. I had some really horrible experiences with their team. They are really expensive with a lot of dead ends. I would never use them again. I am sorry that I fell for all the hype that ensued after my first phone call to them

First they wanted me to go back and… First they wanted me to go back and change the names of people in my memoir. Then names of companies. Then publish as anonymous. A memoir . They were afraid of being sued. These people are dead, in the public domain or from 30 years ago. Got my money back as my husband is a lawyer, otherwise their agreement would have allowed them to keep it. Wasted 6 months. New publisher published book without a question.