Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

First they wanted me to go back and… First they wanted me to go back and change the names of people in my memoir. Then names of companies. Then publish as anonymous. A memoir . They were afraid of being sued. These people are dead, in the public domain or from 30 years ago. Got my money back as my husband is a lawyer, otherwise their agreement would have allowed them to keep it. Wasted 6 months. New publisher published book without a question.

Archway Publishing has been a great…team of experts Archway Publishing has been a great experience for my first publishing experience. My initial quest to get the ball rolling during a time life got extremely busy, and had to put this process on hold. No matter how long it took, Archway was ready and waiting for me, as they were about their business. The process was exciting, scary, fun and now published and ready to share.

Little things mean a lot In general, the experience was okay. However, a question I asked about empty pages was not answered correctly. Little things like these mean a lot. The printed copy has empty pages that could have been used. I also missed a typo that I want to fix.

Archway publication process has been… Archway publication process has been excellent. The only problem I had was that editing takes too long. That is true for my first book and also for current second book. Publicity has to be aggressive as very few copies of my first book got sold. I tried to have my second book about half the size of first book, hoping that price of the book will be according lot less. But again, it is almost $30 for paper back.