Quality Printing, But Modest Support I knew what I was getting into and wasn't expecting too much. They did a good job formatting the book and doing all the stuff behind the scenes to get it listed in Amazon, B&N, and make it available in catalogs. However, don't fall for the marketing add-ons. They send out press releases, but there's no follow-up. In short, there's no guarantee or real effort to try to get your book reviewed or in stores. Maybe I had a poor marketing rep, but they only did the bare minimum and were never proactive. I always had to reach out to them. It's not a scam, but there's not a ton of value in what they claim as marketing.

I haven't received a royalty check… I haven't received a royalty check since 2021. However, Archway Publishing has received over $5,000 in sales from my books. Customer service is horrible and haven't been supportive in helping me. The manager is currently on vacation, however I have yet to be paid for my hard work.

Outstanding support; highly recommend Archway I’m writing this while still in the process (read that—not yet published). Thus far I haven’t run into any of the negative issues described by other reviewers. My calls/emails/questions have been answered immediately and knowledgeably. Yes, there is some up-selling—but you have to look at this as a printing service. In short, you get what you pay for. If you need or want additional help ( Ie, an illustrator to help design a cover), you have to pay for that. I completely self-published a previous book in 2013, and it cost 4k to do so. I’ve spent 5k with Archway for far more help, quality, and support. In terms of the process I give them 5 stars and 2 thumbs up.

Author of MISS Teacher Interrupted First I dealt with Duane Johnson, President of Archway. He congratulated me for being an author. That made me feel very excited! I dealt with so many wonderful Archway employees, Andre Trent, who helped me get my manuscript sent in, Tim Fitch was also very helpful, and always returned my calls and emails quickly. Aaron Hurwitz was very nice, and would be a great marketplace member for me. Hanna Nate was also very helpful for me. The editorial group was excellent, and did a great job, Nolan Estes was also doing a fine job for me. James Bauman was also helpful getting me my books.

Archway Publishing has been a great…team of experts Archway Publishing has been a great experience for my first publishing experience. My initial quest to get the ball rolling during a time life got extremely busy, and had to put this process on hold. No matter how long it took, Archway was ready and waiting for me, as they were about their business. The process was exciting, scary, fun and now published and ready to share.