SBA customer service is very… SBA customer service is very unprofessional, rude, and they are biased in their approval process. I used to work with the SBA, which is how I was made aware of the extremely biased approval process that's based on demographic.

Much Needed Relief I found SBA.com to be amazingly helpful in navigating this stressful situation of needing funding for my small business. The number of emails that you sent were not only encouraging, but seemed to always come at the time when I needed them most. Kudos to you and your team for such a great service you provide. Don't change anything, as your process (at least from my experience) has been flawless!

Still have not receive any update about… Still have not receive any update about the increase, but I want to thank Smith, Scott J. He’s always so helpful and responsive. Even though he’s not processing the increase, He helped me with my documents on my initial loan and tries to update me and get me the help I need.

Greatly appreciated SBA.com’s assistance in us getting our funding, was greatly appreciated, at this uncertain time. The customer service and follow up was excellent. Hopefully, there are others that will see the same result and positive impact, as we have.

I have been Discriminated against I have been Discriminated against, Retaliated against, and 2 of the Employees that I’ve had over the Targeted Advanced had shown direct Misconduct towards me......Resulting in Declined to all Targeted/ Supplemental Grants. I had reached out to several Executives with hope of getting these situations resolved and not 1 has cared enough to contact me.