Phillip Brock
GBAberdeen Amazing Service! Aberdeen were one of many captioning companies that we interviewed to help us in captioning our online stream. We wanted to stream in English and Spanish captions. They have always been so helpful and available if we ever have any questions or concerns. Their captioners are always so polite and on time. I would recommend aberdeen for anyone in need of live captioning.
Aleta Fountain
GBAberdeen Deliverables Aberdeen is very punctual with their programs they send me and if I ever missed getting a program, all I had to do was reach out to them, and they were happy to help! We have had a long-standing relationship with them, and they are great. I highly recommend them!
Jose Moniz
GBRVing Today TV has been working with… RVing Today TV has been working with Abercap for around 8-years for all our captioning and program delivery needs. When it comes to services Abercap has everything any production company would need along with five-star customer service. Once our program is in their hands, we know the job will be done correctly and our stations will receive the completed program files on time. The whole staff is pro-active and customer service is second to none. In other words, after 8-years, we wouldn't think of using any other company.
Walter Wright
GBWe couldn't do it without Aberdeen's expertise. Aberdeen is a great partner in the distribution of our syndicated shows. We were using only tape based distribution before Aberdeen came in and gave us more options for the captioning and distribution in file based formats. There were very helpful in easing us into the modern world of file based distribution by setting up a workflow that included shows on tape and file. Our current workflow is based on Aberdeen specifications for file distribution. It works very well in distribution of 7 different weekly shows. We couldn't do it without Aberdeen's expertise. We are happy with the Aberdeen team. Sr. Sales Eng. Steve Holmes, Account Manager Rick Gonzalez and Director of Operations Nathan Isaacs are always willing to help with any issues that affect the distribution of our shows. They make me look like a hero. Walter Wright Media Manager Ever Increasing Faith Ministries/ Crenshaw Christian Center Los Angeles, CA
Josiah Murphy
GBOutstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.