Phillip Brock
GBAberdeen Amazing Service! Aberdeen were one of many captioning companies that we interviewed to help us in captioning our online stream. We wanted to stream in English and Spanish captions. They have always been so helpful and available if we ever have any questions or concerns. Their captioners are always so polite and on time. I would recommend aberdeen for anyone in need of live captioning.
Philip Cameron
GBProfessional Captioning and file delivery Aberdeen has been excellent for us in both closed captioning and file transfer. I know that if I get my files to them in time that they will deliver a professionally closed caption file on time and in the correct spec's that the receiver needs. If there is every issues they are quick to connect and quick to help resolve any issues that make come up.
Darlene Scalice Levi
GBExceptional Customer Service w/ No Worries I was thrilled to find Aberdeen several years ago for closed captioning of my client's 30-minute paid programs. Tony, Samantha and team are easy to work with and very professional. They understand deadlines and pricing is extremely fair. I count on them year-after-year for this project and love the fact they always have my back. Darlene Levi EVP/ Managing Director Ad Partners, Inc. Tampa, FL
Josiah Murphy
GBOutstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.
Kim Blake
GBWorking with Aberdeen has been a great… Working with Aberdeen has been a great experience. The team is very responsive, pro-active and timely. Once I hand off our weekly show to the team, I know it's in good hands and there will be a seamless transition to the broadcast network. We have a long history of working with Aberdeen and have never had anything but positive outcomes.