Reliability and Excellence Aberdeen has been incredible in terms of quality and reliability! Their whole team regularly demonstrates their commitment to making sure your projects are processed correctly and on time (they even have given me gentle reminders that deadlines were coming up!!). I won't use anyone else for my captioning service.

Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

Aberdeen has been a pivotal part of our… Aberdeen has been a pivotal part of our delivery for our TV outlets for years. Not only do they deliver with accuracy, excellence, and often under short timelines, but they also provide exceptional customer service. To maintain this level of service while distributing and captioning the mass amount of media we produce makes working with them a joy! It’s rare in this industry to find such a dedicated, efficient, and kind partner. Alex is personable and makes communication with Aberdeen that much more enjoyable. Cannot recommend them highly enough! Marcus from Leading The Way

My experience with Aberdeen Broadcast… My experience with Aberdeen Broadcast Services was absolutely fantastic! I was in a very unique situation (during the Christmas holiday week) that was complex as well as time sensitive... Tony Baltayan was my initial contact person and he made me feel completely confident that ABS would not only be capable of handling and accommodating my needs but also made me feel like a valued customer. Once Tony had all of my information he initiated and oversaw the ABS team in order to execute what I needed done... He then assigned David Shiroma as my account manager who kept me posted and up to date every step of the way until and after my show was delivered and approved by the receiving tv station. Both David and Tony went above and beyond in order to make what I needed to happen... happen. I am looking forward to working with ABS moving forward and am confident that they will meet all my needs... I highly recommend Aberdeen Broadcasting Services and am extremely happy I found them.

Exceptional Customer Service w/ No Worries I was thrilled to find Aberdeen several years ago for closed captioning of my client's 30-minute paid programs. Tony, Samantha and team are easy to work with and very professional. They understand deadlines and pricing is extremely fair. I count on them year-after-year for this project and love the fact they always have my back. Darlene Levi EVP/ Managing Director Ad Partners, Inc. Tampa, FL