Reliability and Excellence Aberdeen has been incredible in terms of quality and reliability! Their whole team regularly demonstrates their commitment to making sure your projects are processed correctly and on time (they even have given me gentle reminders that deadlines were coming up!!). I won't use anyone else for my captioning service.

Aberdeen Deliverables Aberdeen is very punctual with their programs they send me and if I ever missed getting a program, all I had to do was reach out to them, and they were happy to help! We have had a long-standing relationship with them, and they are great. I highly recommend them!

Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

We couldn't do it without Aberdeen's expertise. Aberdeen is a great partner in the distribution of our syndicated shows. We were using only tape based distribution before Aberdeen came in and gave us more options for the captioning and distribution in file based formats. There were very helpful in easing us into the modern world of file based distribution by setting up a workflow that included shows on tape and file. Our current workflow is based on Aberdeen specifications for file distribution. It works very well in distribution of 7 different weekly shows. We couldn't do it without Aberdeen's expertise. We are happy with the Aberdeen team. Sr. Sales Eng. Steve Holmes, Account Manager Rick Gonzalez and Director of Operations Nathan Isaacs are always willing to help with any issues that affect the distribution of our shows. They make me look like a hero. Walter Wright Media Manager Ever Increasing Faith Ministries/ Crenshaw Christian Center Los Angeles, CA

Exceptional Customer Service w/ No Worries I was thrilled to find Aberdeen several years ago for closed captioning of my client's 30-minute paid programs. Tony, Samantha and team are easy to work with and very professional. They understand deadlines and pricing is extremely fair. I count on them year-after-year for this project and love the fact they always have my back. Darlene Levi EVP/ Managing Director Ad Partners, Inc. Tampa, FL