Reliability and Excellence Aberdeen has been incredible in terms of quality and reliability! Their whole team regularly demonstrates their commitment to making sure your projects are processed correctly and on time (they even have given me gentle reminders that deadlines were coming up!!). I won't use anyone else for my captioning service.

Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

Aberdeen Deliverables Aberdeen is very punctual with their programs they send me and if I ever missed getting a program, all I had to do was reach out to them, and they were happy to help! We have had a long-standing relationship with them, and they are great. I highly recommend them!

We highly recommend Aberdeen Broadcast Services We have been using Aberdeen for our captioning services for many years. As an established event production company, our captioning requirements are extensive and diverse. We have worked with many captioning providers over our 30 years, and we choose Aberdeen for all our captioning because they consistently provide us with great, professional and personal service. We are always able to reach Aberdeen support staff quickly when issues arise, or when we need to conduct a pre-event test. The staff at Aberdeen are always professional and helpful. And the captioners that they provide are consistently excellent, and responsive to our event needs. Working with Aberdeen is always a pleasure, and we recommend them to our clients and other partners.

Professional Captioning and file delivery Aberdeen has been excellent for us in both closed captioning and file transfer. I know that if I get my files to them in time that they will deliver a professionally closed caption file on time and in the correct spec's that the receiver needs. If there is every issues they are quick to connect and quick to help resolve any issues that make come up.