Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

We had an opportunity to use Aberdeen… We had an opportunity to use Aberdeen services for a major virtual summit, and their team was so resourceful. Additionally, during the pre-planning process, they assisted our team with ensuring we had all our breakout sessions and main stage presentations technically ready prior to the day of the event. They were truly invested in the success of our event and viewed us as partner rather than just a client. We look forward to working with them for future events!

Reliability and Excellence Aberdeen has been incredible in terms of quality and reliability! Their whole team regularly demonstrates their commitment to making sure your projects are processed correctly and on time (they even have given me gentle reminders that deadlines were coming up!!). I won't use anyone else for my captioning service.

RVing Today TV has been working with… RVing Today TV has been working with Abercap for around 8-years for all our captioning and program delivery needs. When it comes to services Abercap has everything any production company would need along with five-star customer service. Once our program is in their hands, we know the job will be done correctly and our stations will receive the completed program files on time. The whole staff is pro-active and customer service is second to none. In other words, after 8-years, we wouldn't think of using any other company.

Aberdeen - the best captioning service Aberdeen has been my ‘go to’ captioning and digital delivery service since 2008. They have been 100% reliable and consistent over all these years. When I’ve had rush jobs or any type of last minute changes they have always been able to accommodate my needs with professionalism and excellence. Aberdeen is my first recommendation to anyone looking for captioning services.