The choice production partner Everyone has a choice — but production teams (like ours) have special needs. Demanding, high intensity, tight timeline workflows where you need more than a solution…you need a team that has your back. Aberdeen has been this and more to us. Weekly, daily, they demonstrate a consistent commitment to excellence with teamwork. Wether it’s an error they caught from familiarity on how our program appears, or the hundreds station setup details we could never handle ourselves, they literally have our backs. In the production world, you identify team members who thrive in pressure, don’t cave under stress, but rarely do you find someone who can do those things with a great attitude. Few teams in the nation have the level of consistency and excellence in team members in every role as Aberdeen does — from QC to transcription, station setup to weekly delivery, accounting transparency to follow up calls, they do not rest until our program is delivered. Then they do it all over again the next week. If you are looking for a tireless team of perfectionists with impeccable and contagiously excellent team spirit…the kind that builds long-term trust, you’ve found it.

Aberdeen - the best captioning service Aberdeen has been my ‘go to’ captioning and digital delivery service since 2008. They have been 100% reliable and consistent over all these years. When I’ve had rush jobs or any type of last minute changes they have always been able to accommodate my needs with professionalism and excellence. Aberdeen is my first recommendation to anyone looking for captioning services.

Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

RVing Today TV has been working with… RVing Today TV has been working with Abercap for around 8-years for all our captioning and program delivery needs. When it comes to services Abercap has everything any production company would need along with five-star customer service. Once our program is in their hands, we know the job will be done correctly and our stations will receive the completed program files on time. The whole staff is pro-active and customer service is second to none. In other words, after 8-years, we wouldn't think of using any other company.

Working with Aberdeen has been a great… Working with Aberdeen has been a great experience. The team is very responsive, pro-active and timely. Once I hand off our weekly show to the team, I know it's in good hands and there will be a seamless transition to the broadcast network. We have a long history of working with Aberdeen and have never had anything but positive outcomes.