Outstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

Aberdeen has been a pivotal part of our… Aberdeen has been a pivotal part of our delivery for our TV outlets for years. Not only do they deliver with accuracy, excellence, and often under short timelines, but they also provide exceptional customer service. To maintain this level of service while distributing and captioning the mass amount of media we produce makes working with them a joy! It’s rare in this industry to find such a dedicated, efficient, and kind partner. Alex is personable and makes communication with Aberdeen that much more enjoyable. Cannot recommend them highly enough! Marcus from Leading The Way

Aberdeen Amazing Service! Aberdeen were one of many captioning companies that we interviewed to help us in captioning our online stream. We wanted to stream in English and Spanish captions. They have always been so helpful and available if we ever have any questions or concerns. Their captioners are always so polite and on time. I would recommend aberdeen for anyone in need of live captioning.

I have worked with Aberdeen a few times… I have worked with Aberdeen a few times over the last couple of years and they always deliver and do a great job for us. They are TOP NOTCH. They are great at communicating and work fast. I highly recommend them and I will continue to bring our projects to them.

We couldn't do it without Aberdeen's expertise. Aberdeen is a great partner in the distribution of our syndicated shows. We were using only tape based distribution before Aberdeen came in and gave us more options for the captioning and distribution in file based formats. There were very helpful in easing us into the modern world of file based distribution by setting up a workflow that included shows on tape and file. Our current workflow is based on Aberdeen specifications for file distribution. It works very well in distribution of 7 different weekly shows. We couldn't do it without Aberdeen's expertise. We are happy with the Aberdeen team. Sr. Sales Eng. Steve Holmes, Account Manager Rick Gonzalez and Director of Operations Nathan Isaacs are always willing to help with any issues that affect the distribution of our shows. They make me look like a hero. Walter Wright Media Manager Ever Increasing Faith Ministries/ Crenshaw Christian Center Los Angeles, CA