Walter Wright
GBWe couldn't do it without Aberdeen's expertise. Aberdeen is a great partner in the distribution of our syndicated shows. We were using only tape based distribution before Aberdeen came in and gave us more options for the captioning and distribution in file based formats. There were very helpful in easing us into the modern world of file based distribution by setting up a workflow that included shows on tape and file. Our current workflow is based on Aberdeen specifications for file distribution. It works very well in distribution of 7 different weekly shows. We couldn't do it without Aberdeen's expertise. We are happy with the Aberdeen team. Sr. Sales Eng. Steve Holmes, Account Manager Rick Gonzalez and Director of Operations Nathan Isaacs are always willing to help with any issues that affect the distribution of our shows. They make me look like a hero. Walter Wright Media Manager Ever Increasing Faith Ministries/ Crenshaw Christian Center Los Angeles, CA
MarcusjNic
GBAberdeen has been a pivotal part of our… Aberdeen has been a pivotal part of our delivery for our TV outlets for years. Not only do they deliver with accuracy, excellence, and often under short timelines, but they also provide exceptional customer service. To maintain this level of service while distributing and captioning the mass amount of media we produce makes working with them a joy! It’s rare in this industry to find such a dedicated, efficient, and kind partner. Alex is personable and makes communication with Aberdeen that much more enjoyable. Cannot recommend them highly enough! Marcus from Leading The Way
Josiah Murphy
GBOutstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.
S Huffman
GBWe highly recommend Aberdeen Broadcast Services We have been using Aberdeen for our captioning services for many years. As an established event production company, our captioning requirements are extensive and diverse. We have worked with many captioning providers over our 30 years, and we choose Aberdeen for all our captioning because they consistently provide us with great, professional and personal service. We are always able to reach Aberdeen support staff quickly when issues arise, or when we need to conduct a pre-event test. The staff at Aberdeen are always professional and helpful. And the captioners that they provide are consistently excellent, and responsive to our event needs. Working with Aberdeen is always a pleasure, and we recommend them to our clients and other partners.
Cody Williams
GBReliability and Excellence Aberdeen has been incredible in terms of quality and reliability! Their whole team regularly demonstrates their commitment to making sure your projects are processed correctly and on time (they even have given me gentle reminders that deadlines were coming up!!). I won't use anyone else for my captioning service.