
Josiah Murphy
GBOutstanding Company I work for a broadcast company where we process hundreds of thousands of pieces of digital media annually. We work with many companies that transcode, caption, and deliver media via automation. For the most part, they all do the same things and do them just about as well as each other, with the only notable differences being the names of the companies. Then there is Aberdeen. What makes Aberdeen stand above the glut of other media services for us is the service that their team provides. Every single member of their team that I have worked with over the years has been exceptionally responsive, informed, friendly, and always follows through (Sales, Account Managers, Technical Team). Anyone who works in media knows what it is like to have something time sensitive go wrong on a Friday afternoon and knows the feeling of despair that the “automated response” regurgitated from a customer support portal invokes when you are trying to resolve the issue. It may as well read “I hope you packed a lunch; this is gonna take a day or four”. This is never a thing with Aberdeen. Someone always quickly responds, and always follows up afterwards to make sure things were resolved. This is the reason why Aberdeen is our go-to for any priority projects or any that are technically challenging. I am always confident that things will get done on time and correctly.

Jose Moniz
GBRVing Today TV has been working with… RVing Today TV has been working with Abercap for around 8-years for all our captioning and program delivery needs. When it comes to services Abercap has everything any production company would need along with five-star customer service. Once our program is in their hands, we know the job will be done correctly and our stations will receive the completed program files on time. The whole staff is pro-active and customer service is second to none. In other words, after 8-years, we wouldn't think of using any other company.

MarcusjNic
GBAberdeen has been a pivotal part of our… Aberdeen has been a pivotal part of our delivery for our TV outlets for years. Not only do they deliver with accuracy, excellence, and often under short timelines, but they also provide exceptional customer service. To maintain this level of service while distributing and captioning the mass amount of media we produce makes working with them a joy! It’s rare in this industry to find such a dedicated, efficient, and kind partner. Alex is personable and makes communication with Aberdeen that much more enjoyable. Cannot recommend them highly enough! Marcus from Leading The Way

Philip Cameron
GBProfessional Captioning and file delivery Aberdeen has been excellent for us in both closed captioning and file transfer. I know that if I get my files to them in time that they will deliver a professionally closed caption file on time and in the correct spec's that the receiver needs. If there is every issues they are quick to connect and quick to help resolve any issues that make come up.

Darlene Scalice Levi
GBExceptional Customer Service w/ No Worries I was thrilled to find Aberdeen several years ago for closed captioning of my client's 30-minute paid programs. Tony, Samantha and team are easy to work with and very professional. They understand deadlines and pricing is extremely fair. I count on them year-after-year for this project and love the fact they always have my back. Darlene Levi EVP/ Managing Director Ad Partners, Inc. Tampa, FL