Roeland van Wijk
NLHigh import tariffs for EU Don't buy here if you are living in the EU. The website states free shipping but lets the customer pay all the import tariffs and other charges. I bought the Phrozen Sonic Mini here and on top of the $299 came $104 in import charges on top of the $30 Fedex shipping that they don't inform you about! EDIT: to reply to the below response from 3DPrintersBay: you should not inform your customers about significant extra costs in your terms & conditions. This is unclear and bad practice. A notice when a person living in the EU makes a purchase would make this much clearer. Also make sure to state this on your purchase orders!
E House
GBThey are the best in the market! I had a wonderful experience ordering a laser from 3dPrintersbay. In less than 2 weeks it was delivered, a day earlier than expected. Such a great experience the day after it arrived I ordered a second laser. Don’t waste time, effort or money on the other guys, 3dPrintersbay is the way to go.
Ronald Heath
GBI purchased a Geeetech A20T I purchased a Geeetech A20T. The printer arrived quickly and I was impressed with how easy it was to receive great service from 3DPrintersBay. The printer was well packed and was really easy to set up. I have printed numerous things now with no problems. If you buy one of these three color mixing printers, remember to reset after each print when using SD card, or it will choose the wrong color to start.
Tobias “Mr. Tobias” B
GBRidiculously responsive Ridiculously responsive? Maybe that’s not the right word :-). But I have never had such a good experience with customer support. The timing of my purchase was not great as they were completely out of stock and missed a holiday and a pandemic outbreak. Despite all of this, they still manage to get my order out after multiple emails to update me on the status so that I never had to worry about what was going on. When it finally arrived, everything was as advertised And even quite a bit better than expected.
Evan
GBI was worried at first from ordering… I was worried at first from ordering with how varied some reviews are, however, it arrived safely at my house. Everything worked except the heat bed. So I contacted Anycubic and got everything figured out within a couple of days! Oops, operator error haha! Customer support was awesome! I definitely will order here again when the time comes! Thank you!