Lonniesha
GBSarah Turner was great to work with Sarah Turner was great to work with. However, I had a problem because the art department did not read the story (or the Bible) to understand the plot of the main character, Ruth of the Bible, before doing the artwork. Also Getty pictures are not the best pictures to use for the cover of Middle Eastern women. I also feel they did not keep in contact with the author on a timely basis. Weeks would pass before a question was finally answered.
Ellie Derrick Lewis
GBThey held my hand through the entire… They held my hand through the entire process. As a first time author, I felt I had great help starting with the customer assistance associate who answered all my questions in the beginning. I liked the checklist they sent me once we were underway with production. It gave me time frames and what was next. The books came out looking very professional, and I couldn't be more pleased. I am writing a second book now, and will definitely recommend them to other authors as well as hire them for my next printing.
Don Honenberger
GBI was very pleased with my involvement… I was very pleased with my involvement with Liferich with just a minor hick-up. I had asked for two dozen paperback copies and received exactly eleven copies, not enough to provide for my commitments, but not a disaster. The sketches I sent were not used, but a last minute photo is serving very well. I was very disappointed that they did not include the dedication page to honor a very good friend that proofread my first printout.
RC Shanks
GBA good job but with several misspelled… A good job but with several misspelled words. Spell check is needed.
Alex
GBExasperated beyond belief Exasperated beyond belief by my account rep. who was either lazy and totally incompetent or purposely counterproductive. I lost a year and nearly my sanity before having to get others involved, at many stages, to complete the work. Others in the company were super helpful when finally employed. Thanks to those people. I considered canceling my contract and forfeiting the money paid a few times, just to stop the misery.