I received friendly and professional… I received friendly and professional service. All my queries were answered promptly. I feel more information could have been given regarding extra costs for marketing, book pricing etc. this information was given much later in the process which caused some disappointment.

Self-Publishing with LifeRich My experience with LifeRich was very positive. This was my first self-publishing experience and I found their representatives very helpful in guiding me through the process. Things happened when they said they would and the whole process was remarkable quick. There were two things in the process that I felt could be improved: First, it would have been helpful if the ebook formatting and release was ready when the print book became available and second, I thought the supplemental added marketing packages were too pricey for my needs. Perhaps a little more could have been included in the base package. Overall, I was quite pleased. John Broadwell

For me as a new author the process was… For me as a new author the process was long, drawn out, and impersonal. I prefer to talk with people when I am un certain or need help. This proved to be difficult as the individuals assigned to me in the company rarely answer a phone call, and take time in returning a request to call back. On the other hand, the art work and layout was great, and the finished product was professional and of good quality. I am very pleased with the results.

Supportive and professional I felt as though they dropped everything else to attend to my book. The people I spoke to or emailed seemed familiar with my manuscript enabling communication to be professional. They did an awesome job on the cover copy and the inside. Makes me look more impressive than I am. I thought my author copies of the published book would be automatically sent which caused a delay. This was completely unimportant to me, but it happened. I can't find anything else to gripe about.

Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.