Supportive and professional I felt as though they dropped everything else to attend to my book. The people I spoke to or emailed seemed familiar with my manuscript enabling communication to be professional. They did an awesome job on the cover copy and the inside. Makes me look more impressive than I am. I thought my author copies of the published book would be automatically sent which caused a delay. This was completely unimportant to me, but it happened. I can't find anything else to gripe about.

Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.

Great company to publish your book! Everyone that has had anything to do with the publishing of my book has been very professional and made me feel at ease. Even though the topic of my book was somewhat hard, they made the process easy.

Exasperated beyond belief Exasperated beyond belief by my account rep. who was either lazy and totally incompetent or purposely counterproductive. I lost a year and nearly my sanity before having to get others involved, at many stages, to complete the work. Others in the company were super helpful when finally employed. Thanks to those people. I considered canceling my contract and forfeiting the money paid a few times, just to stop the misery.

The goal is success The goal is success - to sell books. This will take investments. It will also take book reviews. Thus far no one accepts unsolicited book submissions for review. I did find one book club for my book review. The question is - how does your book standout among millions of books? LifeRich needs a nexus with book reviewers. I will try Google advertising. If I can generate revenues I will try other venues.