Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.

I was very pleased with my involvement… I was very pleased with my involvement with Liferich with just a minor hick-up. I had asked for two dozen paperback copies and received exactly eleven copies, not enough to provide for my commitments, but not a disaster. The sketches I sent were not used, but a last minute photo is serving very well. I was very disappointed that they did not include the dedication page to honor a very good friend that proofread my first printout.

Exasperated beyond belief Exasperated beyond belief by my account rep. who was either lazy and totally incompetent or purposely counterproductive. I lost a year and nearly my sanity before having to get others involved, at many stages, to complete the work. Others in the company were super helpful when finally employed. Thanks to those people. I considered canceling my contract and forfeiting the money paid a few times, just to stop the misery.

I received friendly and professional… I received friendly and professional service. All my queries were answered promptly. I feel more information could have been given regarding extra costs for marketing, book pricing etc. this information was given much later in the process which caused some disappointment.

A good job but with several misspelled… A good job but with several misspelled words. Spell check is needed.