Exasperated beyond belief Exasperated beyond belief by my account rep. who was either lazy and totally incompetent or purposely counterproductive. I lost a year and nearly my sanity before having to get others involved, at many stages, to complete the work. Others in the company were super helpful when finally employed. Thanks to those people. I considered canceling my contract and forfeiting the money paid a few times, just to stop the misery.

For me as a new author the process was… For me as a new author the process was long, drawn out, and impersonal. I prefer to talk with people when I am un certain or need help. This proved to be difficult as the individuals assigned to me in the company rarely answer a phone call, and take time in returning a request to call back. On the other hand, the art work and layout was great, and the finished product was professional and of good quality. I am very pleased with the results.

Seeds of Destiny Being my very first book, from start to finish Liferich, took me by the hand through each process, & no matter how many questions I asked, they were very patience, kind, & encouraged me through. They answered every email & phone call. They are very skilled professionals, who treat their customers with great respect! I am starting on my 2nd book & will be using them again!

I received friendly and professional… I received friendly and professional service. All my queries were answered promptly. I feel more information could have been given regarding extra costs for marketing, book pricing etc. this information was given much later in the process which caused some disappointment.

Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.