They held my hand through the entire… They held my hand through the entire process. As a first time author, I felt I had great help starting with the customer assistance associate who answered all my questions in the beginning. I liked the checklist they sent me once we were underway with production. It gave me time frames and what was next. The books came out looking very professional, and I couldn't be more pleased. I am writing a second book now, and will definitely recommend them to other authors as well as hire them for my next printing.

Sarah Turner was great to work with Sarah Turner was great to work with. However, I had a problem because the art department did not read the story (or the Bible) to understand the plot of the main character, Ruth of the Bible, before doing the artwork. Also Getty pictures are not the best pictures to use for the cover of Middle Eastern women. I also feel they did not keep in contact with the author on a timely basis. Weeks would pass before a question was finally answered.

I was very pleased with my involvement… I was very pleased with my involvement with Liferich with just a minor hick-up. I had asked for two dozen paperback copies and received exactly eleven copies, not enough to provide for my commitments, but not a disaster. The sketches I sent were not used, but a last minute photo is serving very well. I was very disappointed that they did not include the dedication page to honor a very good friend that proofread my first printout.

Supportive and professional I felt as though they dropped everything else to attend to my book. The people I spoke to or emailed seemed familiar with my manuscript enabling communication to be professional. They did an awesome job on the cover copy and the inside. Makes me look more impressive than I am. I thought my author copies of the published book would be automatically sent which caused a delay. This was completely unimportant to me, but it happened. I can't find anything else to gripe about.

Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.