Supportive and professional I felt as though they dropped everything else to attend to my book. The people I spoke to or emailed seemed familiar with my manuscript enabling communication to be professional. They did an awesome job on the cover copy and the inside. Makes me look more impressive than I am. I thought my author copies of the published book would be automatically sent which caused a delay. This was completely unimportant to me, but it happened. I can't find anything else to gripe about.

i Testify The Truth About The Truth The five stars do not mean everything was excellent throughout my book's process. However, considering how difficult and tough times during this time, how much efforts the team made to deliver my book, which convinced me to give them those stars to show my appreciation for their hard work, they deserve. Thank You Guys for your hard doing!

Exasperated beyond belief Exasperated beyond belief by my account rep. who was either lazy and totally incompetent or purposely counterproductive. I lost a year and nearly my sanity before having to get others involved, at many stages, to complete the work. Others in the company were super helpful when finally employed. Thanks to those people. I considered canceling my contract and forfeiting the money paid a few times, just to stop the misery.

They held my hand through the entire… They held my hand through the entire process. As a first time author, I felt I had great help starting with the customer assistance associate who answered all my questions in the beginning. I liked the checklist they sent me once we were underway with production. It gave me time frames and what was next. The books came out looking very professional, and I couldn't be more pleased. I am writing a second book now, and will definitely recommend them to other authors as well as hire them for my next printing.

For me as a new author the process was… For me as a new author the process was long, drawn out, and impersonal. I prefer to talk with people when I am un certain or need help. This proved to be difficult as the individuals assigned to me in the company rarely answer a phone call, and take time in returning a request to call back. On the other hand, the art work and layout was great, and the finished product was professional and of good quality. I am very pleased with the results.