Supportive and professional I felt as though they dropped everything else to attend to my book. The people I spoke to or emailed seemed familiar with my manuscript enabling communication to be professional. They did an awesome job on the cover copy and the inside. Makes me look more impressive than I am. I thought my author copies of the published book would be automatically sent which caused a delay. This was completely unimportant to me, but it happened. I can't find anything else to gripe about.

Overall Overall, it was a good experience. I would definitely do business with LifeRich again.

Sarah Turner was great to work with Sarah Turner was great to work with. However, I had a problem because the art department did not read the story (or the Bible) to understand the plot of the main character, Ruth of the Bible, before doing the artwork. Also Getty pictures are not the best pictures to use for the cover of Middle Eastern women. I also feel they did not keep in contact with the author on a timely basis. Weeks would pass before a question was finally answered.

Patient and understanding I am 85 years old and a first time book writer. The staff at LifeRich was always patient and understood my limitations. I thanked them in my acknowledgements.

For me as a new author the process was… For me as a new author the process was long, drawn out, and impersonal. I prefer to talk with people when I am un certain or need help. This proved to be difficult as the individuals assigned to me in the company rarely answer a phone call, and take time in returning a request to call back. On the other hand, the art work and layout was great, and the finished product was professional and of good quality. I am very pleased with the results.