Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

What an awful way to trick people into… What an awful way to trick people into paying up. I am helping my wife search for her birth mother, we have all very specific information about her mother and entered all the required info to be told there is a match but we need to pay to view. As soon i saw the results a 5 year old could easily tell the results where total garbage and totally unrelated, total rip off.

Nikki is brilliant and I cannot thank… Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x

Grateful for a whole family. I was able to connect with a half sibling who used Adopted.com to find our shared biological parent who then helped us reunite and put us in contact! I was unsure how to even start looking for a sibling whose birth information I really didn't have, meanwhile he was out there already doing the work. I'm grateful services like this exist to help make these reunions possible.

Excellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.