Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

Ridiculous Match - Money grab based on hope? I would give zero if I could. UPDATE; Following this review I was contacted by the CEO(?) of the company based in Canada who was concerned about my review. Well done for the follow up - I expressed how hurt I had been and suggested changes to how post results. She asked me to add to my review following the call - I am a bit late but that is because I thought instead of being put throught the emotional turmoil I would employ an adoption tracing company - this cost a lot (money) but was emotionally totally different.

Excellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.

Nikki is brilliant and I cannot thank… Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x

Adopted.com really CAN WORK Adopted.com really CAN WORK! My (new) sister in law posted a long time ago, I found her/our match in the system, I pursued contact through the private messaging system and now have a new big brother and he has a mother and 2 new brothers! At 50 & 60 years old I can attest that it’s never too late to try!