Adopted.com is super! Adopted.com is super! When I had a problem with my membership,I sent a note to support & received a fast reply from Katharine & she corrected the problem. Im very happy with the courteous and professional help I have received! Glad I found this place.

Found my son! I was very excited to find my son within only one week thru Adopted. Our DNA was matched on My Heritage, linking thru Adopted. I have searched for over 30 years for him (he is 51) on many sites and this seems like a miracle. Thank you Adopted!

Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.

What an awful way to trick people into… What an awful way to trick people into paying up. I am helping my wife search for her birth mother, we have all very specific information about her mother and entered all the required info to be told there is a match but we need to pay to view. As soon i saw the results a 5 year old could easily tell the results where total garbage and totally unrelated, total rip off.