Adopted.com is super! Adopted.com is super! When I had a problem with my membership,I sent a note to support & received a fast reply from Katharine & she corrected the problem. Im very happy with the courteous and professional help I have received! Glad I found this place.

Grateful for a whole family. I was able to connect with a half sibling who used Adopted.com to find our shared biological parent who then helped us reunite and put us in contact! I was unsure how to even start looking for a sibling whose birth information I really didn't have, meanwhile he was out there already doing the work. I'm grateful services like this exist to help make these reunions possible.

Useless search detailed many 90% accurate matches. After paying to see the matches turned out to be NOWHERE NEAR my search parameters. I would label this as a scam. Subscription cancelled within 10 minutes. AVOID.

Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.