Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

Found my birth mother! I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com

SO GRATEFUL!! So grateful to adopted.com for reuniting me with my son! I registered here in August of 2017; he registered here in March of 2019. He said our match came up within 3 minutes after he submitted it!! And though we live hundreds of miles apart, our reunion occurred just days after contact was made and was one of the most moving and fulfilling experiences of my life. Simply beautiful. He and his wife came to visit again for the 4th of July and met aunts, uncles and cousins. To see his face amongst my family members was beyond amazing. We're looking forward to getting to know each other and making memories together. I must be the luckiest woman alive! Thank you for facilitating this!!! <3<3<3

Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

Excellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.