GlynWin
GBNikki is brilliant and I cannot thank… Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x
WarrenL
GBFrustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.
Brian
CAAfter years of wondering was all taken… After years of wondering was all taken care of when adopted.com came into play . Ended up having a mat h that would be my biological mother. Thanks so much for all your support and efforts to help us make contact .
Sheri McGill Whitlock
CAGreat site to match people the first time This is a great site with a defined math algorithm. I was able to find my birth father match and my sister match the first time on the site. This is more than a website and connection engine. The support team in the background helped me through this quick process. Katherine, the founder of the site exceeded any expectations and made my dreams come true ! I am now connected to my biological family ! Thanks adopted.com Sheri
Dawn
GBDon't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.