Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.

Excellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.

Found my birth mother! I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com

Nikki is brilliant and I cannot thank… Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x