Adopted.com is super! Adopted.com is super! When I had a problem with my membership,I sent a note to support & received a fast reply from Katharine & she corrected the problem. Im very happy with the courteous and professional help I have received! Glad I found this place.

Useless search detailed many 90% accurate matches. After paying to see the matches turned out to be NOWHERE NEAR my search parameters. I would label this as a scam. Subscription cancelled within 10 minutes. AVOID.

Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.

Great site to match people the first time This is a great site with a defined math algorithm. I was able to find my birth father match and my sister match the first time on the site. This is more than a website and connection engine. The support team in the background helped me through this quick process. Katherine, the founder of the site exceeded any expectations and made my dreams come true ! I am now connected to my biological family ! Thanks adopted.com Sheri