Useless search detailed many 90% accurate matches. After paying to see the matches turned out to be NOWHERE NEAR my search parameters. I would label this as a scam. Subscription cancelled within 10 minutes. AVOID.

Adopted.com is super! Adopted.com is super! When I had a problem with my membership,I sent a note to support & received a fast reply from Katharine & she corrected the problem. Im very happy with the courteous and professional help I have received! Glad I found this place.

Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.