Dawn
GBDon't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.
Beth Bornman
GBFound my son! I was very excited to find my son within only one week thru Adopted. Our DNA was matched on My Heritage, linking thru Adopted. I have searched for over 30 years for him (he is 51) on many sites and this seems like a miracle. Thank you Adopted!
WarrenL
GBFrustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.
Denise Kleinhans
ZAExcellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.
Rob
GBFound my birth mother! I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com