I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.

Frustrating lack of support I've tried for days to setup "Felicia1992", but the site never sends the verification email. I wait the required hour and try to get the email again but nothing is sent. Even worse is the unavailability of online chat or other responsive support. It looks like a great site but it's no good if you can't register/verify. Update: I've been contacted by the developer of Adopted. I'm up and searching, and very happy with the service. Still, if I hadn't complained so publicly there'd be no solution to my problem. I hope they fix the site to allow non-members to reach support. My problem was solved in minutes with the help of their excellent support.

Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

Found all my biological family! Found my biological mother thanks to this site. It was years after I made my profile (and honestly forgot about it, because I didn't want to pay to search for people). However, I'm thankful she paid because she found me right after making her profile! She messaged me, found my biological father on Facebook, and now I have a whole second family, including 6 siblings.

Found my birth mother! I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com