I signed up and paid. I signed up and paid.. then I cancelled on the same day. I can't get back in to make sure I'm not a paying member. I have re-registered and changed my password, gotten a link to re-register and everything, but every time I got to sign-in the site gets stuck on getting an authentication code. Can someone please verify my membership is canceled. Should I have to pay a whole month if I joined for a few minutes? Thanks D Thomas. A phone number would be great! **I'm revising my original rating from 2 to 5. The developer reached out and helped me in a very timely fashion. That's exceptional support, but I do hope they find a way for folks who are not members to contact them with questions or concerns.

Useless search detailed many 90% accurate matches. After paying to see the matches turned out to be NOWHERE NEAR my search parameters. I would label this as a scam. Subscription cancelled within 10 minutes. AVOID.

Reunited with my Birth Daughter! This site led to me reuniting with my birth daughter. She posted on a facebook forum and I had my profile in this forum for a few years. A person that saw my profile and her post linked us together. We were in contact within five days after my BD put her search post out there. She lives fairly close, we have already met in person and talk every day. She has quickly developed a close relationship with myself and my two older adult children. Do NOT give up! Keep your profiles active with as much information that you have about the adoption! It was the non identifying info shared that stuck in the mind of the person that came across the both of us and led to our reunification. I never, ever thought this would happen....and it was WELL worth it.

Don't be foolish like me and use a debit card.... I have been trying for over 2 months to cancel and keep being charged. When I try to log into support my account is not found. I have reset the password twice. Would really really like to resolve this asap. ***Updated*** They refunded me my charges which was greatly appreciated. Biggest issue apparently was having 2 emails and not remembering which one I had used. If they had sent the reminder email with the email address in the body of it, that would have helped tremendously. Or only have 1 email to use not 2. I am changing my review since I received this help.

Excellent service Initially reviewed with 1 star due to something I didn't understand. Upgraded to 5 now. Founder Katherine sent me a personal email explaining what I was concerned about. They really do care, and go through great lengths in proving this. You can trust that they only have our best interest at heart. I have never quite experienced service like this. I would greatly recommend them.