If ZERO were an option. If ZERO were an option.. Anyone ranking this company 5 stars may have had decent customer service up front, aLOT promised under pleasant terms but never seen the follow through. Zero stars would be more accurate from my side as a client. I had specific intentions of publishing a press release to their many seemingly credible advertised sites and asked specifically if this release would live on those sites after distribution. To which, they said yes. I repeatedly asked before and during engagement, as this was my only intention in paying for the service, to have Google index these releases over time. To which the representative continually replied YES. However, after the service is provided, and 'published' they were only viewable in their dashboard, and on thier website, without evidence of any publishing on any of their many promised partner sites. I emailed to ask for an explanation, went all the way up to their executive team, and they confirmed 'they cannot promise their partners will distribute the release.' Why then advertise them as credible partners and promise before and during service exactly what cannot be delivered!??

Great Customer Service I have tried several press release companies, but found ICrowdNewwire to be the best by far. Yes, they are a bit more expensive but their reach is worth the extra cost. Plus, Dominic Jona is a great agent. Always, there to answer my questions and fabulous service.

5-Star Customer Service The platform is very intuitive and easy to use, especially with the guidance of our account rep, Rex Harrison. Rex was able to quickly address some changes we wanted to make in our press release after it had gone into distribution. Great experience all around. Thanks for saving the day, Rex!

If I could give 0 stars I would If I could give 0 stars I would. Honestly, I am not one to write a bad review, but I was flat out lied to by Account Manager Gary Billy (who by the way begged me for a review, and went so far as to follow me on my personal social media to ask for one). I asked if my release in the Super Premium package of Release Live would be published on Wall St Journal, Yahoo Finance, Bloomberg, etc as it appeared on the site. He assured me it would. Turns out, that is false advertising as it appears to say "featured on" -- as this is nothing more than a banner ad on those sites for 1 week. Thats all that meant, and when I asked Gary to confirm, he lied to me. Furthermore I specifically asked for all communication and reporting to be sent to me, and after explicitly asking not to contact my client directly, he did anyway. I expect a refund as I lost a client due to Gary Billy's deceit and unprofessional conduct.

Good Features-Great Rep = My Biz ! I looked at several sites and platforms for creation and distribution of News Releases, and I liked the feel of iCrowd, so went with it. Thank you Dominic Jonas for incredible attention to detail, and a great attitude. He made the process seamless, professional, and took the time to follow up with answers to my questions in a timely fashion.. The suite of features they provide with various packages is diverse and cost effective. I highly recommend iCrowd Newswire and Dominic Jonas is a rep I will seek to repeat my business with !