Delivers what it promises but mediocre Delivers what it promises but old and clunky and there are better new age, tech savvy services that i can use instead. mediocre.

Service is very slow. Service is very slow. I am a seller and my customer is a buyer who is also very frustrated with their service. It's been a few weeks but things haven't progressed as the seller's money has been coming to them for quite some time now. Support is almost impossible to contact. I sent 3-4 emails but in a few weeks, there was no response. They asked me to upload the agreement, but when I uploaded it for some reason, they made me re-upload it, which was silly. I'm disappointed with how cumbersome the workflow is

Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)

A really simple way to buy and transfer… A really simple way to buy and transfer a domain. I hadn't come across Escrow before - I really like the way they ensure both parties are legit and the domain is as it should be before proceeding.

Hazel M was very nice and professional… Hazel M was very nice and professional in explaining and clarifying the process to me. She took the time to understand what I was asking and responded appropriately. This review is only for her responses, I’m yet to see how the process works, and if it works smoothly. I’m only half way through my transaction. I will do a follow up review when the transaction is completed.