Exceptional Support Experience Justine's prompt response and effective assistance via chat swiftly resolved my issue, turning a potentially frustrating situation into a seamless experience. Highly impressed with the service provided. Thank you, Justine

It’s been a month and they’re still… It’s been a month and they’re still holding the money. They keep asking to submit random information and documents without ever actually progressing with the transaction. It seems no matter what you give them they want something else immediately after. You have a better chance of not getting scammed by sending your money to the seller without using a third party service such as escrow. Avoid at all costs and do not ever consider using them.

Absolutely ridiculous across the board Absolutely ridiculous across the board. First of all, there is no connection with ebay, so you continue to get hounded for not paying. Second, the amount of information required is ridiculous, and most sellers won't accept it. Third, while the website states that either a buyer or seller can cancel at any time, in practice, that's not true, and they have to give the seller a chance to respond. I will never use this scammy company again - shame on ebay for their half-baked money-grubbing partnership deal

Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)

Service is very slow. Service is very slow. I am a seller and my customer is a buyer who is also very frustrated with their service. It's been a few weeks but things haven't progressed as the seller's money has been coming to them for quite some time now. Support is almost impossible to contact. I sent 3-4 emails but in a few weeks, there was no response. They asked me to upload the agreement, but when I uploaded it for some reason, they made me re-upload it, which was silly. I'm disappointed with how cumbersome the workflow is