It’s been a month and they’re still… It’s been a month and they’re still holding the money. They keep asking to submit random information and documents without ever actually progressing with the transaction. It seems no matter what you give them they want something else immediately after. You have a better chance of not getting scammed by sending your money to the seller without using a third party service such as escrow. Avoid at all costs and do not ever consider using them.

Very bad support service waisting time Support is very lazy they do one email per one day, they push buyer and seller. they took one and half day to review payment from the buyer. I am the seller and they told me yesterday your country is not supported for payments. They did one email and now its more than 24 hours no response from the support team. I am canceling the selling because i need money i will sell where i i would get instant money and support. transction number 13022426 update: I recieved an email in which support said to cancel the transction and deal, and i confrimed to cancel but they didnt aswer to buyer to confirm the deal cancelation. Escrow support is world best support 1 email per one day. Go knows why escrow holds money. After seeing this behavior now i bet my buyer will get refund in next decad.

Support service The problem has been resolved well. Although the support team's response time is long.

I really suggest using a different service Response time is horrible. We paid 20k usd in fees and every request takes several days to take care of. Customer support doesn’t pick up the phone when I call them and answer emails once a day at best

Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)