Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)

Absolutely awful experience Absolutely awful experience. they wouldn't release the money into the account when it was sent for days and days until prompted. Then they appeared confused about how boat transactions work when the boat is transferred at a slip and even when I approved releasing the money to the seller, they refused to release it to the seller. I now have a person I respect angry with me and I have absolutely no recourse, I have a large sum of money trapped by a company which doesn't understand that large vessels are habitually transferred at the slip. They advertise that they transfer boats but they know NOTHING about how boats are transferred and they think that somehow this boat is going to show up at my house on an 18-wheeler or something, idk. This is insane and humiliating and I can't get through to them that the transfer has already taken place in law and in fact. This is in regard to Transaction 13013630. DO NOT USE ESCROW.COM FOR BOATS. Update from 04/23/24: Escrow.com contacted me as you can see below, via Trustpilot instead of their online software. I then had to call them. They are demanding a mutually signed consent of release form from both the buyer and seller--which is nowhere in their descriptions of their process. United States Coast Guard Form 1340, Bill of Sale, OMB No.1625-0027 does not require the signature of both parties, it requires the names of both parties, the signature of the seller, and the signature and stamp of a Notary Public witnessing the transaction. I am having to provide them a consent agreement between myself and the seller on an ad-hoc basis which is over and above the FEDERAL legal requirements for a vessel transaction. Still one star.

It’s been a month and they’re still… It’s been a month and they’re still holding the money. They keep asking to submit random information and documents without ever actually progressing with the transaction. It seems no matter what you give them they want something else immediately after. You have a better chance of not getting scammed by sending your money to the seller without using a third party service such as escrow. Avoid at all costs and do not ever consider using them.

They are holding my 1500$ They are holding my 1500$ When I demanded to refund Scammers call support has no idea what they are talking

Delivers what it promises but mediocre Delivers what it promises but old and clunky and there are better new age, tech savvy services that i can use instead. mediocre.