It’s been a month and they’re still… It’s been a month and they’re still holding the money. They keep asking to submit random information and documents without ever actually progressing with the transaction. It seems no matter what you give them they want something else immediately after. You have a better chance of not getting scammed by sending your money to the seller without using a third party service such as escrow. Avoid at all costs and do not ever consider using them.

Fairly smooth 3 week turnaround for domain sale I recently had a buyer express interest in a domain, and escrow.com was the third party facilitator. After reading the reviews here on TrustPilot, I was skeptical of escrow.com's service but I had no other choice. To my pleasant surprise, the transaction went fairly smoothly and didn't take as long as I thought (3 weeks in total - not super quick but didn't take forever). They responded reasonably quick to a support request. As my first experience with them, it went well.

Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)

Absolutely ridiculous across the board Absolutely ridiculous across the board. First of all, there is no connection with ebay, so you continue to get hounded for not paying. Second, the amount of information required is ridiculous, and most sellers won't accept it. Third, while the website states that either a buyer or seller can cancel at any time, in practice, that's not true, and they have to give the seller a chance to respond. I will never use this scammy company again - shame on ebay for their half-baked money-grubbing partnership deal

Hazel M was very nice and professional… Hazel M was very nice and professional in explaining and clarifying the process to me. She took the time to understand what I was asking and responded appropriately. This review is only for her responses, I’m yet to see how the process works, and if it works smoothly. I’m only half way through my transaction. I will do a follow up review when the transaction is completed.