Service is very slow. Service is very slow. I am a seller and my customer is a buyer who is also very frustrated with their service. It's been a few weeks but things haven't progressed as the seller's money has been coming to them for quite some time now. Support is almost impossible to contact. I sent 3-4 emails but in a few weeks, there was no response. They asked me to upload the agreement, but when I uploaded it for some reason, they made me re-upload it, which was silly. I'm disappointed with how cumbersome the workflow is

They are holding my 1500$ They are holding my 1500$ When I demanded to refund Scammers call support has no idea what they are talking

Absolutely ridiculous across the board Absolutely ridiculous across the board. First of all, there is no connection with ebay, so you continue to get hounded for not paying. Second, the amount of information required is ridiculous, and most sellers won't accept it. Third, while the website states that either a buyer or seller can cancel at any time, in practice, that's not true, and they have to give the seller a chance to respond. I will never use this scammy company again - shame on ebay for their half-baked money-grubbing partnership deal

I really suggest using a different service Response time is horrible. We paid 20k usd in fees and every request takes several days to take care of. Customer support doesn’t pick up the phone when I call them and answer emails once a day at best

Jo did an amazing job assisting us in… Jo did an amazing job assisting us in creating a very custom domain transaction. The response times were incredibly fast and very helpful. Without Jo's help and guidance, this likely would've taken much longer to complete meaning we'd risk losing a sale. Thanks Jo!!