Did not receive any support from ESCROW There was a problem encountered with order 13022426. I bought a domain name for $1700 through Escrow, but unfortunately, the seller is located in a country that is not supported by Escrow. I have emailed support several times to seek a solution, but I have not received any response from Escrow. They have neither provided a solution nor refunded my money despite my numerous emails. (update: I have received escrow support and am waiting for the money to be transferred back to my account)

Hazel M was very nice and professional… Hazel M was very nice and professional in explaining and clarifying the process to me. She took the time to understand what I was asking and responded appropriately. This review is only for her responses, I’m yet to see how the process works, and if it works smoothly. I’m only half way through my transaction. I will do a follow up review when the transaction is completed.

Delivers what it promises but mediocre Delivers what it promises but old and clunky and there are better new age, tech savvy services that i can use instead. mediocre.

Trustworthy Company When a seller cancels an item after you have paid its never a good thing. Escrow.com and Hazel made my refund as painless as possible. Thanks!!

Absolutely ridiculous across the board Absolutely ridiculous across the board. First of all, there is no connection with ebay, so you continue to get hounded for not paying. Second, the amount of information required is ridiculous, and most sellers won't accept it. Third, while the website states that either a buyer or seller can cancel at any time, in practice, that's not true, and they have to give the seller a chance to respond. I will never use this scammy company again - shame on ebay for their half-baked money-grubbing partnership deal