Good servers - but one of the worst support team ever! Their servers are so good, stable. They also have got many locations. But one major reason why i give them 2 stars is their worst customer support. Their response time during working hours is fine, but their attitude to customers is so bad that it feels like they are offering the service for free. They also don't care about customers, a single complain - and they would ask you to look for another company. Lot of accounts are also being suspended, with a lock that doesn't even violate their ToS, or AUP and arguing with them is very useless as they don't even read whole support but reply based on your title of support ticket.

Nearly 1 year review. I've been with hostmantis for almost 1 year, everything works perfectly, the performance for the price is good. So far, no downtime. Support is fast and straightforward. Ignore the 1 star ratings below, the price increase is necessary to maintain service quality. Those suckers must be the ones who believe in lifetime hosting for $10.

COMPLETE SCAM THEIR SERVERS GET HACKED… COMPLETE SCAM THEIR SERVERS GET HACKED AND GO OFFLINE EVERY OTHER WEEK. SUPPORT DOES NOT ANSWER ANYTHING. THEY SOMETIMES GO OFFLINE FOR 10 DAYS. STAY AWAY. THEY DONT EVEN HAVE A PHONE NUMBER TO REACH IN EMERGENCIES.

I consider myself a newbie in the web… I consider myself a newbie in the web development and these guys are really amazing. They're very fast, patient and very helpful with your concern and they'll make sure that your concern will be resolved immediately. In my 5+ years with Host Mantis, they never failed to amaze me and did extra mile solving my issues. I tried other hosting providers but HostMantis's service is really different and more accommodating.

Price increase and bad support members UPDATE: Read this before order from them: As a speed, maybe they are good (attention, not the best, and still have a lot to implement and configure), but the support and the way you are treated, leaves something to be desired. It treats you badly and it's hard to answer your tickets. I find it crazy that we had a 25% PERMANENT, but every year all the products are still refreshed. It's trivial. Look for another more serious host, for example, RackNerd.