They won't accept your order easily They won't accept orders easily, even though I provided my exact address, phone no. ordered using my wifi etc. they won't accept it. I was even paying 1 year upfront & asked they can call the phone to verify identity, still won't accept. Only reply was > Unfortunately we cannot provide more specific information as to why the decision to not accept the order was made. If staff looks, ticket #458309 for reference. I think they do some user profiling or something, hard to say, but that's what I felt by their replies. After hearing good things about them, it was a disappointment for me.

Our websites have been down now for 2… Our websites have been down now for 2 days with no access to C - panel. All our tickets raised have come back with a generic response, nothing to address the issue or give an incline as to what is actually happening with the servers so there is a huge possibility that our client websites are gone with all the data. This is absolutely ridiculous !!!!!!

Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

The option to create new accounts doesn't appear The problem is that I can't access the reseller because the option to create new accounts doesn't appear. After waiting several weeks for the answer, today the only thing they answered me was: Ticket #699670 Daniel Nerivon: Do you still require assistance or may this ticket be closed?. I can't believe it, I waited patiently for several weeks and today there is no solution and they answer this.

Good hosting I found hostmantis on some forum related to hosting when they posted some offer around 2 or 3 years ago. i signed up just because it was super cheap and i didn't have any expectations. But i got a reliable hosting with good speeds. I didn't face any down time or issues. However, as promised they didn't continue the life time promotion offer. In offer i got for $10 USD per year for life, now i it got increased to around $70 USD. Still it is worthy and i am happy to continue.