Worst customer service They eliminated a legacy product that everyone still used without making sure it functioned correctly, their new forced system is an absolute headache spend your money on Truck Stop or 123 load board before patronizing this company, they do not care at all about their consumers only what they think their consumers want, I was told when I brought this poor decision to their attention that they had 30% of their paying customers tell them to leave it alone and instead they decided to fail out of school instead of showing up for class. The response is typical and I have already spent hours on the phone, and text chatting with your staff, you do not listen you do not take advice you are just like everyone else and think you can shove things down peoples throats. I hope you bomb out of the industry no company is to big to fail. do not know who is running things there but they need to be removed from their position. Listening to the Titans only serves the Titans not the people who do 90% of the industry work.

My issue has been resolved. I signed up for their trial service, used it for 1 week and decided didn't want to use it since it was not what they promised. After that billed me 300$ and I called them right away and explained that I made a mistake and didn't to intend to use their service. They refused refund right away. We finally solved this issue, thanks for cooperation, refund was provided.

Not that good anymore… Most of the loads posted on DAT are posted multiple times (as much as 30 times for the same load), this makes it very time consuming and annoying to say the least. DAT claims to be helping to prevent fraud but fraud continues to run rampant with many load posters stating ‘email only’ and posting gmail addresses that have nothing to do with the original brokers email address. With all the brokers offering free load boards now, it’s time consuming to go through them all but at least they’re not riddled with fraudulent load postings, which is probably better than overpaying for a name brand load board that claims to have 100’s of 1000’s of loads per day (deduct all the multiple postings and it’s really not that many).

Duplicate loads My chief complaint or concern is the massive duplication of loads. Extreme fluctuations in mileage of posted loads versus what the broker says when called. The other column needs to broken into more subgroups. Easier way to share loads between drivers and dispatchers.

I like it overall I like it overall. One of the only negatives are the few and repeated bad apple brokers that post the same load from numerous cities and 1 lb just to get around filters. Example would be TQL repeatedly posting a load over one hundred miles from actual shipper. On the app it also is too easy to swipe and accidentally remove a load you were looking and have no way to undo like you can with an email. Basically it would be nice if I could after save load or remove it that it ask to confirm. Thx