Trying to bully customer with scare tactics to purchase products. After registering online to gather information about trademarking my company's logo and name back in October 19 2022, the call came from Harry Carter from trademarkemergent.com on the 1st week of November telling me that my company's name has been filed in the state of North Carolina for trademark and that unless I purchase the service of trademarking that such name with them right away, they will have to move forward with the North Carolina based filing and I would loose the use of my company name due to trademark infringement law. I quickly became suspicious and did a fast google search on Mr Carter's company, Trademark Emergent +1-213-567-9671 or +1-866-581-3762 at 300 E Esplanade Dr, Oxnard, CA 93036, all the while he was trying to bully me with care tactics and intimidation so I purchase the trademark package from him. I hang up on him after I learned from reviews that they might strongly be a scam, and he kept on calling my phone and kept on trying to scare me. As I did not give into his tactics, I waited a few days and called to file a complaint about his behavior and how unpleasant he was on the phone trying to bully me into buying a product. When I called I Spoke to John Ustanbak that sounded pretty much the same as Harry Carter (thick middle eastern accent) and he did not want to transfer me to a manager unless I gave him a customer name and phone number I was calling about although I clearly stated the reason of my call was to speak about the behavior of Harry Carter and that I wished to remain anonymous unless discussing with a manager. Clearly John wanted to block my call and did not want to take any action regarding my request and stated he was a legal assistant, then a paralegal, then he was a customer service specialist, and never offered to have anyone speak to me about my concerns unless I gave him phone number and name to pull up account info. Just for the record, I only signed into their website to gather information about the process of trademark my company logo and name... and now I am becoming a target for their scare tactics and bullying practices, trying to get me to pay for a service that may just be a scam.

Working with trademark was impeccable… Working with trademark was impeccable the representative Mr Alex Wilson was very knowledgeable and informative he follow up and kept me up-to-date with the process it was truly a great experience having Mr Alex he really is an asset for trademark, it was a pleasure doing business with trademark.

Here is the scam ... Here is the scam ... 1) They take your money to submit a trademark for multiple classes, but only file for one. 2) They actually do file with the USPTO, but as an individual with your correct name, company and address, they do not list themselves as your attorney (although they claim to be), but they list their email and phone number instead of yours. 3) When the USPTO inevitably files a request for more info, they make a feeble voicemail attempt to contact you about 2 weeks prior to the response deadline, indicating it's urgent and there are going to be challenges. 4) They walk you through everything about your application on the actual USPTO website, then contact a USPTO attorney (not the one listed on your application as the reviewer, BTW), who tag teams with them to try to get you to do several "required" upgrades that "protect your trademark for life" ... specifically Combining sections 8 & 9, Combining Sections 8 & 15, and doing a Logo application ... and they review the USPTO FEES ONLINE TOO! I contacted the actual attorney on the application, then I asked to speak with the owner of TE and since have asked for a full refund. Naturally, no response. More to come. AVOID THEM

The experience was very good The experience was very good. They help me in securing my business name and logo.

I was completely satisfied with the… I was completely satisfied with the service from trademark emergent. They notified me of all the necessary steps to go through with this trademark process. I highly recommend their services.