The customer service was unsatisfactory The customer service was unsatisfactory, featuring automated responses and an upgrade prompt for features that ultimately did not function. Despite requesting a refund just 30 minutes after registration, I was denied. This approach to business, seemingly employing bait-and-switch tactics, is disappointing. Buyers should be cautious.

Poor Service After deciding not to renew my $828 per year subscription, Biteable tried to coerce me into resubscribing by threatening to disable all the video links. I work as a sole provider and the videos I created were used to inform people with disabilities about the work I do. Biteable's greed put a stop to this.

My Biteable Evolution I have been using Biteable for a little over 12 mos. Have made over 120 different videos with the basic/free version, and just recently switched to the pay to play version. I find the program very easy to use now that I am experienced with it. Was not hard to use when I first started, but it took a few trials and errors to learn the various capabilities. I am very interested in seeing the voice over capabilities as a next step in my video making evolution. Overall, very pleased with the program.

Incredibly easy to use with professional results Incredibly easy to use and really speeds up our workflow for us and clients. Making videos with transitions and motion graphics is ridiculously time consuming and doesn’t scale well for a marketing company. Biteable is a breeze to use and saves hours of time with great results.

I love Bitable! I love Bitable! I’ve been sharing it as a hidden gem secret with every business partner that I communicate with. The customer service is some of the best that I have encountered. The service is warm, friendly, and doesn’t feel like a forced auto-bot response. We recently outreached around a billing question and got fantastic service at ever level of support. The product is also constantly evolving and getting better, which makes it an incredible value. I can’t say enough positive things!