Be careful of the hidden fees this… Be careful of the hidden fees this company charges. The monthly recurring fees are not reflective of the actual charges. They are introducing payment processing fees that are 110% of the actual monthly rental costs. They have also introduced a fee for the preparation of invoices, which is clearly something is done by a bot. I cancelled my service with them and got a successful chargeback for some of the fees that Avoxi tried to charge retrospectively, and fees that I did not agree to when I accepted the original terms and conditions. To be clear, they are a fraud and scam ridden company.

Beware and run Beware and run. you might think that the company looks legit from the website and all the toll free numbers provided but believe me, its not. Hopefully you can read this and prevent yourself some pain. Signed up for a service. Waited and didn't work for a day. Called multiple times. each time they say case is open and someone will get back to me. No one did. After wasting few hrs on calls, asked for cancellation and refund. even for that they opened a case and said someone will get back to me.

Our Account was hacked on Avoxi and… Our Account was hacked on Avoxi and they billed us $1400 and failed to issue us a refund. This is a scam company

Kudos to Avoxi support and sales agents. Very good customer support. As a new user to IP-based telecommunications systems, we have many questions regarding setup issues and account management. Both Avoxi support agent and sales agent always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and not bother to address each question or query raised.

Didn't even get past the sales team.. Didn't even get past the sales team... I had a simple question they refused to answer without me providing all my personal information!