Our Account was hacked on Avoxi and… Our Account was hacked on Avoxi and they billed us $1400 and failed to issue us a refund. This is a scam company

Very dubious business practices Very dubious business practices - not transparent pricing, what was advertised on their website was not what i ended up paying - it was far higher to use their SIP trunking and virtual phone number even though I hardly used their service they still charged by like $60. Will try to retain you by offering you "free credit" - they send way too many emails to try and make it seem like they're offering good customer service. Avoid

Avoxi is the biggest little secret for… Avoxi is the biggest little secret for small companies trying not to break the bank with telephone services fees, and Avoxi's excellent customer services more than pay for the small fees they charge. Since I subscribed to Avoxi, I haven't missed the big, monopolistic, price-gauging telephone companies. My clients are happy, I am happy, and my financials are happy. Now that is a great little telephone company for you.

Beware and run Beware and run. you might think that the company looks legit from the website and all the toll free numbers provided but believe me, its not. Hopefully you can read this and prevent yourself some pain. Signed up for a service. Waited and didn't work for a day. Called multiple times. each time they say case is open and someone will get back to me. No one did. After wasting few hrs on calls, asked for cancellation and refund. even for that they opened a case and said someone will get back to me.

Just another scam company Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a significantly more expensive package. Going off of the amount of traffic we were unable to connect to we probably lost about $60k worth of work over the last few months