Terrible I echo similarly bad experiences here - it was good when we first signed up early 2020, then early this year after I increased my base plan and accidentally signed up for another plan, i have been unable to get them to cancel this additional plan, so I have been charge double of what I normally pay, with increasing telephone charges as well. No responses to my emails since Feb and now I can't even login to my account to cancel, as my password doesn't work and I can't reset. I would like all my money back and stop paying but can't even do that. I am horrified - Stay away.

Just another scam company Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a significantly more expensive package. Going off of the amount of traffic we were unable to connect to we probably lost about $60k worth of work over the last few months

Markus and Pablo are assets to Avoxi I found all the staff to be very helpful in guiding my business set up over genius. Initially i found the interface very complicated however post video call with the staff... things were easy. I just feel outbound licenses should be given for 1 user (it helps start ups) to grow. personally I find the outbound license very expensive and i feel this will be the only factor that will make me continue or discontinue Avoxi services in the future. I like to personally share my appreciation to markus & pablo for there extended support. kudos to both ya all. Thanks Team.

Prices in USD for Canadian customers… Prices in USD for Canadian customers and extra fees not disclosed. Trying to cancel number but can't log in. Company not meant for Canadian customers with a 30% difference in the dollar. ***update*** The resolution mentioned in my reply from AVOXI was me cancelling my service and going elsewhere. Not what I had hoped for but obviously what needed to happen. Still no invoices. Cancelled number and went elsewhere despite now having to relogo my vehicles and change the website. Brutal company to deal with.

Beware and run Beware and run. you might think that the company looks legit from the website and all the toll free numbers provided but believe me, its not. Hopefully you can read this and prevent yourself some pain. Signed up for a service. Waited and didn't work for a day. Called multiple times. each time they say case is open and someone will get back to me. No one did. After wasting few hrs on calls, asked for cancellation and refund. even for that they opened a case and said someone will get back to me.