Terrible I echo similarly bad experiences here - it was good when we first signed up early 2020, then early this year after I increased my base plan and accidentally signed up for another plan, i have been unable to get them to cancel this additional plan, so I have been charge double of what I normally pay, with increasing telephone charges as well. No responses to my emails since Feb and now I can't even login to my account to cancel, as my password doesn't work and I can't reset. I would like all my money back and stop paying but can't even do that. I am horrified - Stay away.

Avoxi was among the first to follow up… Avoxi was among the first to follow up with me when I started my inquiry into software for our phone system. Their presentation was clear, they answered every question, and were genuine. The set up was painless, they walked through every step and their onboarding support was so amazing, I have become friends with some of the team. If there is ever an issue, the support team is always on top of it, never once have I heard the "Turn it off and turn it on" type of support. 10/10 would recommend.

No order confirmation neither login access this is a scam, I was pending with no order confirmation, any email, neither login access. 2 days later finally get a reply with many proof documents to submit, submitted it and still no answer. + worst customer service experience

Just another scam company Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a significantly more expensive package. Going off of the amount of traffic we were unable to connect to we probably lost about $60k worth of work over the last few months

Useful features for a virtual number in Norway Avoxi provided a virtual number in Norway. Call forwarding, scheduling of ring times, and recording calls were some neat features. I was impressed with the features. The price was good, but recently they added a $5 admin fee. No on was calling us maybe because they were calling us on whats app.