Beware and check your first bill Beware and check your first bill. I signed up for a simple $4.49 business classic plan, only to have without authorisation over $8 in extra monthly fees added (not including call fees on top). Support which was fast to try and upsell, was slow to reply, and eventually refunded. There is no way to cancel your account online, which should have been a red flag when I signed up. So they hold all the control here. I have since cancelled my account and migrated to OpenPhone which is going great.

Be careful of the hidden fees this… Be careful of the hidden fees this company charges. The monthly recurring fees are not reflective of the actual charges. They are introducing payment processing fees that are 110% of the actual monthly rental costs. They have also introduced a fee for the preparation of invoices, which is clearly something is done by a bot. I cancelled my service with them and got a successful chargeback for some of the fees that Avoxi tried to charge retrospectively, and fees that I did not agree to when I accepted the original terms and conditions. To be clear, they are a fraud and scam ridden company.

Avoxi is the biggest little secret for… Avoxi is the biggest little secret for small companies trying not to break the bank with telephone services fees, and Avoxi's excellent customer services more than pay for the small fees they charge. Since I subscribed to Avoxi, I haven't missed the big, monopolistic, price-gauging telephone companies. My clients are happy, I am happy, and my financials are happy. Now that is a great little telephone company for you.

Avoxi has a remarkably responsive and… Avoxi has a remarkably responsive and effective technical support team. They answer the phone all times of the day or night and will do their absolute best to solve your problem right then and there. If they cannot, they will give you a time line for a solution and the company usually meets that time line.

Just another scam company Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a significantly more expensive package. Going off of the amount of traffic we were unable to connect to we probably lost about $60k worth of work over the last few months