Kudos to Avoxi support and sales agents. Very good customer support. As a new user to IP-based telecommunications systems, we have many questions regarding setup issues and account management. Both Avoxi support agent and sales agent always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and not bother to address each question or query raised.

Do NOT use this company Do NOT use this company. They raise their prices without notice. (doubled my bill) READ the fine print. NO refunds. They're a horrible company!! You have to wait for days until they respond to a ticket. Do not risk using this company for your 800 phone needs. Do more research. There are cheaper, reputable, nonfraudulent companies out there. I found one very easily. DO NOT USE AVOXI! I will continue to post negative reviews about my horrible experience with this company.

No order confirmation neither login access this is a scam, I was pending with no order confirmation, any email, neither login access. 2 days later finally get a reply with many proof documents to submit, submitted it and still no answer. + worst customer service experience

Avoxi is the biggest little secret for… Avoxi is the biggest little secret for small companies trying not to break the bank with telephone services fees, and Avoxi's excellent customer services more than pay for the small fees they charge. Since I subscribed to Avoxi, I haven't missed the big, monopolistic, price-gauging telephone companies. My clients are happy, I am happy, and my financials are happy. Now that is a great little telephone company for you.

Avoxi was among the first to follow up… Avoxi was among the first to follow up with me when I started my inquiry into software for our phone system. Their presentation was clear, they answered every question, and were genuine. The set up was painless, they walked through every step and their onboarding support was so amazing, I have become friends with some of the team. If there is ever an issue, the support team is always on top of it, never once have I heard the "Turn it off and turn it on" type of support. 10/10 would recommend.