They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

For me the fees are too high For me the fees are too high. I know they deserve being paid for the good services that they're offering, but idk..maybe in the near future they will change them..

I don't agree with the limit of 50… I don't agree with the limit of 50 bucks for an outgoing wire in usd or euro. Otherwise it's ok, don't have many complaints.

Even though they have presence in so… Even though they have presence in so many countries, it would be helpful to have also developped customer care in those countries.

I needed a paper account statement via… I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.