The customer officer was really slow… The customer officer was really slow answering my questions on the chat. and his englush was not very good either.

Why do I have to call so many times for… Why do I have to call so many times for solving my issues? hope they will get better at customer services.

Although I pay my bills mostly with my… Although I pay my bills mostly with my Paxumbank card, at some merchants the payment was rejected. I don't understand why, cause in the past it worked fine. Maybe I should get in touch with the call center.

One of my transfers to a Paxumbank… One of my transfers to a Paxumbank account took longer than usual and I don't understand why, hope will never happen.

It took a great deal of hard work and… It took a great deal of hard work and convincing with the agent from customer team, but in the end my problem was solved.