They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

The verification process is cruel The verification process is cruel, all those documents..Glad that I overcome this and now I can make my transfers.

Even though they have presence in so… Even though they have presence in so many countries, it would be helpful to have also developped customer care in those countries.

Although I pay my bills mostly with my… Although I pay my bills mostly with my Paxumbank card, at some merchants the payment was rejected. I don't understand why, cause in the past it worked fine. Maybe I should get in touch with the call center.

Some of the transactional fees are not… Some of the transactional fees are not that cheap which makes me charge my clients extra to make up for it.