I needed a paper account statement via… I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.

I was put on hold for 2 times when I… I was put on hold for 2 times when I called to customer service, but the third one was luckier and they managed to solve my issue.

They hasn’t responded me for question… They hasn’t responded me for question for 6 days and I can’t withdraw my money.

Legit the worse banking experience in… Legit the worse banking experience in the world and outrageous fees. They’re basically scammers and thieves at this point and already stole $200 from me. They rejected 4 of my wires without reason even though I filled in all my info. Customer support is useless and will just repeat what you already know It took them 21 days to return my money after they stole the wire fees and it takes about 1 week to wire out the money and another week if they return it and that’s best case scenario They are not professionals at all and very lazy. They have all the customers info and banking but don’t want to help and just collect fees. An email took 10 days to reply back and. I had to call customer support twice No wonder they’re located on an island. Cause if they were in usa or Europe. They be locked up or arrested

It took a great deal of hard work and… It took a great deal of hard work and convincing with the agent from customer team, but in the end my problem was solved.