One of my transfers to a Paxumbank… One of my transfers to a Paxumbank account took longer than usual and I don't understand why, hope will never happen.

Some of the transactional fees are not… Some of the transactional fees are not that cheap which makes me charge my clients extra to make up for it.

They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

The customer officer was really slow… The customer officer was really slow answering my questions on the chat. and his englush was not very good either.

Why do I have to call so many times for… Why do I have to call so many times for solving my issues? hope they will get better at customer services.