Why do I have to call so many times for… Why do I have to call so many times for solving my issues? hope they will get better at customer services.

Although I pay my bills mostly with my… Although I pay my bills mostly with my Paxumbank card, at some merchants the payment was rejected. I don't understand why, cause in the past it worked fine. Maybe I should get in touch with the call center.

They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

For me the fees are too high For me the fees are too high. I know they deserve being paid for the good services that they're offering, but idk..maybe in the near future they will change them..

I was put on hold for 2 times when I… I was put on hold for 2 times when I called to customer service, but the third one was luckier and they managed to solve my issue.