They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

I don't agree with the limit of 50… I don't agree with the limit of 50 bucks for an outgoing wire in usd or euro. Otherwise it's ok, don't have many complaints.

I was put on hold for 2 times when I… I was put on hold for 2 times when I called to customer service, but the third one was luckier and they managed to solve my issue.

The customer officer was really slow… The customer officer was really slow answering my questions on the chat. and his englush was not very good either.

A bug in the app put me in the… A bug in the app put me in the impossibility to paid someone on time, which put me in a delicate situation. Hope that next time will be ok.