I was put on hold for 2 times when I… I was put on hold for 2 times when I called to customer service, but the third one was luckier and they managed to solve my issue.

I needed a paper account statement via… I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.

Some of the transactional fees are not… Some of the transactional fees are not that cheap which makes me charge my clients extra to make up for it.

One of my transfers to a Paxumbank… One of my transfers to a Paxumbank account took longer than usual and I don't understand why, hope will never happen.

It took a great deal of hard work and… It took a great deal of hard work and convincing with the agent from customer team, but in the end my problem was solved.