For me the fees are too high For me the fees are too high. I know they deserve being paid for the good services that they're offering, but idk..maybe in the near future they will change them..

I needed a paper account statement via… I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.

They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

I appreciate their banking services I appreciate their banking services. What I didn't like is that I waited so long for my card. It was frustrating because I promised to make an important payment.

Even though they have presence in so… Even though they have presence in so many countries, it would be helpful to have also developped customer care in those countries.