The customer officer was really slow… The customer officer was really slow answering my questions on the chat. and his englush was not very good either.

I needed a paper account statement via… I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.

Even though they have presence in so… Even though they have presence in so many countries, it would be helpful to have also developped customer care in those countries.

Do not recommended Superslow support, bugged platform whitch they are not able to fix, and stupid admins. I tryed to register with this company and verify my account for about an week, tryed to help fix theyr platform bugs with my reports, send all verification documents, which they are dont know what to do with and asking for more and more absurdic requirements. Finally after i tell them about trustpilot review, theyr got affended and close my account. Worst experience i ever had with such companies.

It took a great deal of hard work and… It took a great deal of hard work and convincing with the agent from customer team, but in the end my problem was solved.