The customer service was outstanding The customer service was outstanding. After I received my chamber the customer service representative called just to make sure every thing was as ordered, and to ask If I had anything they could help with. They followed up with an additional phone call a few months latter to make sure the chamber was performing as expected, to reaffirm their commitment to answering all of my question and to let me know they are available for support. The temperature and humidity chamber works great, temperature and humidity is very stable. High Quality product that should be used by anyone looking for an environmental chamber.

Great technical support Great technical support. Fast responses didn't leave me waiting for a reply on my short timeline.

Well Fred plont is an example of after… Well Fred plont is an example of after you work at thermotron and learn the true colors of this industry, gee isn't everyone a liar and a cheat. Or Hil sybesma, who said I It's called "working the system" Or Thomas Patterson, who said, after you lie cheat and deceived the 1st 100 to 500 people, it gets better.

Fast response and good solution Recently had a issue with controlling humidity and machine noise. Timothy Moura immediately noticed the cause of the issue and suggested solutions to resolve the issue. It was very efficient and fast. Thank you for your service

Spare parts list Worked with Tim Moura on a spare parts list for a custom walk-in chamber. Tim was very helpful and supplied the information in a timely manner. Thanks!