I received a security monitoring alert… I received a security monitoring alert that an account with movocash was opened in my name. When i called their customer service they said they cannot find the account. I called back and got a different rep and they saw an account in my name. I asked them to close it out and was told to call back in 48 hours. This is ridiculous that a fraudulent account can be opened and they do not have a resource to close it.

These people are scammers These people are scammers. They block your card and then try to get you to go to a vefiy site, which microsoft edge has flagged as a dangerous website that steals information. Thier customer service is terrible, and they should be in jail for fraud. They also refuse to delete my account, even after i sent them a email from the ema i signed up with, ssn, dob, and address. Stay far far away from these criminals.

RUN AWAY from this company RUN AWAY from this company. I am now in Day 8 of having my account locked, apparently along with 70,000 other cardholders due to some widespread fraud. This is my bill-paying and personal expense account. As of today, I incur a $35 late fee for my car loan. I have no gas in my car and can’t even withdraw cash. Customer service (haha) is useless, nothing but empty apologies, no answers on how long this will persist. How can any financial firm in this tech era have a security problem like this drag on so long without resolution or concrete answers at a minimum. As soon as this is resolved, I will get my money out of MOVO and run away from them. There are too many functioning alternatives to garbage like this. And BTW: this is NOT the first time they’ve done this.

Back & Better Than Before I have been a MOVO user for the past few years after I had trouble opening a traditional bank account while I built up my credit again. I was grateful to be able to use the account to receive direct deposits from my job and make online bill payments and purchases with the debit card, with the added benefit of being able to transfer money to my friends and family with MOVO accounts. There were some restrictions on the card while they upgraded the security systems, but I did get information whenever I called for the update, and once they launched the online portal, I was able to use the card again within a day. I have been verified for a few weeks now and everything is back up and running smoothly! I am excited to start using my MOVO card again and will undoubtedly be sticking with them. Thanks MOVO!!

MOVO is a wonderful payment app MOVO is a wonderful payment app. I feel like after I verified my account and passed, the experience has been even better than before. The customer service team was very friendly and swift with helping me over the phone. For an added bonus the app is user friendly and the bill pay feature is so helpful for me, when I am paying my bills. If you have not already downloaded this app what are you waiting for? Come and experience what I am experiencing.