Badly Managed Good luck getting through to a customer service agent. Called to report a stolen card and was greeted by an automated message informing me that my wait time was over 5 hours, 5 HOURS!!! This is not how a financial service should operate

Movo banking app is sickest app that… Movo banking app is sickest app that you could possibly imagine. This company is not even letting me to purchase anything from a common merchant websites. It is also deliberately frustrating me on every complaint I raise.

MOVO is a wonderful payment app MOVO is a wonderful payment app. I feel like after I verified my account and passed, the experience has been even better than before. The customer service team was very friendly and swift with helping me over the phone. For an added bonus the app is user friendly and the bill pay feature is so helpful for me, when I am paying my bills. If you have not already downloaded this app what are you waiting for? Come and experience what I am experiencing.

Runs like an Italian Sports Car. I give the new MOVO card 5 stars because it deserves it. The old card deserves about 3. The truth: their customer service is kind consoderate yet extremely thorough. Expect to get about seven different pieces of information to confirm identity. I’m ok with that! Totally. Discard keeps you off the radar this keeps you not overspending your limits like a credit card. You can pay a friend with zero fees as long as they have a Movo account. The new card provisions to Apple Pay without a hitch, this excites me get my motor runnin’. Thank you, MOVO. The best in the biz as far as I’m concerned.

RUN AWAY from this company RUN AWAY from this company. I am now in Day 8 of having my account locked, apparently along with 70,000 other cardholders due to some widespread fraud. This is my bill-paying and personal expense account. As of today, I incur a $35 late fee for my car loan. I have no gas in my car and can’t even withdraw cash. Customer service (haha) is useless, nothing but empty apologies, no answers on how long this will persist. How can any financial firm in this tech era have a security problem like this drag on so long without resolution or concrete answers at a minimum. As soon as this is resolved, I will get my money out of MOVO and run away from them. There are too many functioning alternatives to garbage like this. And BTW: this is NOT the first time they’ve done this.