Laurel A Ortega
GBSystem is easy to navigate Our world is full of technical equipment that makes all of us, at one time or another, feel crazy. Harbor Touch support has bailed my team out numerous times while creating a training atmosphere.
The Olde Ones
GBThe POS system is easy to use and has… The POS system is easy to use and has been great. The remote access back office allows for easy addition and changes to inventory, pricing, and items.
Loaded Slice
GBWorst company I've ever had to deal… Worst company I've ever had to deal with. Also on hold for hours at a time when needing help with the system, horrible customer service, honestly just save yourself from dealing with them & dont !! System constantly crashes & needing to wait days at a time to get some kind of help .. LITERALLY THE WORST !!!
Annette Moore
GBThis has been the worst experience… This has been the worst experience ever. To date 1/9/23 we have yet to receive the information needed off our old brain that crashed.. after finding out our system was not backed up for over a year. It is now the beginning of a new year and don't have the information off the other computer It has been 4 weeks of waiting for it. I call and get no help hung up on transfered and hung up on again. I am currently looking into different POS systems
Kurt Depner
GBCustomer service is excellent Customer service is excellent, however I was lead to believe my business could accept HSA health savings cards when I signed up with Harbortouch. This is NOT the case. I've asked them for assistance and am told they don't have the capability. It is beyond my comprehension that POS systems today can't process all types of cards.