Don't ignore the bad reviews Don't ignore the bad reviews! While some people love this system, we had a nightmare starting on day one. We recently ordered their HBR (Harbortouch Bar & Restaurant) which they sell as their latest system. It was a nightmare from the day of installation. Countless hours on the phone with support and still can't get basic functions like sales tax to work correctly. Response from sales and management was barely existent and we returned the system. One star for the nice big screens - everything else was a mess.

Another update Another update! The owner of the bar I work at disconnected the POS system and is now using a regular cash register! Our contract is not up until October, but after the system crashed 4 times Friday night, with over an hour on the phone with CS each time he said to hell with it. The staff is celebrating.

The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

It took me over 6 months to get them to… It took me over 6 months to get them to send me a "new" credit card reader - the one they finally sent me won't read chips and never asks for CID code. I believe it is intentional because they charge you more money if you type the numbers iin and also when there is not a CID entered - so we are forced to use the machine in the most expensive (profitable for them) way!!!

The POS system is easy to use and has… The POS system is easy to use and has been great. The remote access back office allows for easy addition and changes to inventory, pricing, and items.