The POS system is easy to use and has… The POS system is easy to use and has been great. The remote access back office allows for easy addition and changes to inventory, pricing, and items.

The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

Horrible system problems my rep said to… Horrible system problems my rep said to call him if any more problems arise. He stop taking my calls and told me to text only. Customer service rude shift 4 payments keeps billing you at a higher rate if you are not using there system they are fraudulent. I would give them a 0 run as fast as you can.

Don't ignore the bad reviews Don't ignore the bad reviews! While some people love this system, we had a nightmare starting on day one. We recently ordered their HBR (Harbortouch Bar & Restaurant) which they sell as their latest system. It was a nightmare from the day of installation. Countless hours on the phone with support and still can't get basic functions like sales tax to work correctly. Response from sales and management was barely existent and we returned the system. One star for the nice big screens - everything else was a mess.

I like Harbortouch as a user I like Harbortouch as a user. I find it easy to operate and find all the information I need in our daily operations. The technical staff are very friendly and helpful, but haven't always been able to solve our issues. With the new upgrade with Lighthouse Reporting, we had many balancing issues, but have managed to get these rectified. As of this time, we still have no idea what caused our unbalanced reports, nor did the technical staff, but it seems to be solved now. DeLores Duncan Corporate Controller Aces Bar & Grill Wedgies Sports Bar