Harbortouch

2202 N. Irving St., 18109, Allentown, United States
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2.65
Based on 20 Reviews

5

30.00%

4

10.00%

3

5.00%

2

5.00%

1

50.00%
About Harbortouch

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals as part of its unparalleled free equipment program. As one of the largest and most reputable payment processors in the United States, Harbortouch currently serves tens of thousands of businesses nationwide. Harbortouch has also garnered numerous awards for its outstanding customer service and innovative products.

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Tushar Amin
GB

The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

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D. Mitchell
GB

Worst company I've dealt with in my life!! Our experience with Harbortouch was terrible from the beginning. The programmers kept screwing up our inventory. It took 4 attempts before we had something acceptable. Then they shipped us the wrong system. At this time I tried to cancel the order. The salesman talked me into giving them another shot. When they shipped out the new system, we ended up getting a case of receipt paper instead. By the time the proper hardware was installed, several months had gone by. We never could get it to work properly, and now they want to charge us an early termination fee. This company is a complete joke! Don't waste your time. My 1-star review is generous.

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Kim Nolan
GB

I like Harbortouch as a user I like Harbortouch as a user. I find it easy to operate and find all the information I need in our daily operations. The technical staff are very friendly and helpful, but haven't always been able to solve our issues. With the new upgrade with Lighthouse Reporting, we had many balancing issues, but have managed to get these rectified. As of this time, we still have no idea what caused our unbalanced reports, nor did the technical staff, but it seems to be solved now. DeLores Duncan Corporate Controller Aces Bar & Grill Wedgies Sports Bar

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Loaded Slice
GB

Worst company I've ever had to deal… Worst company I've ever had to deal with. Also on hold for hours at a time when needing help with the system, horrible customer service, honestly just save yourself from dealing with them & dont !! System constantly crashes & needing to wait days at a time to get some kind of help .. LITERALLY THE WORST !!!

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The Olde Ones
GB

The POS system is easy to use and has… The POS system is easy to use and has been great. The remote access back office allows for easy addition and changes to inventory, pricing, and items.

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