This is the worst company you could… This is the worst company you could ever do business with. Honestly. I switched because they promise me a $500 promotional bonus. I did everything I was supposed to and I never got it. Upon trying to retrieve it they told me that they didn't have to give it to me if they didn't want to and did not. I've never seen anything like this happen before period they said if I didn't like it to silhouette. No kidding. These people are monsters and I'm very shocked that the government allows them to do business . Do not trust this business. Also every card that has ever been swiped with them always gets their Info stolen

Don't ignore the bad reviews Don't ignore the bad reviews! While some people love this system, we had a nightmare starting on day one. We recently ordered their HBR (Harbortouch Bar & Restaurant) which they sell as their latest system. It was a nightmare from the day of installation. Countless hours on the phone with support and still can't get basic functions like sales tax to work correctly. Response from sales and management was barely existent and we returned the system. One star for the nice big screens - everything else was a mess.

My county order all restaurant to be… My county order all restaurant to be closed due to covid-19 from 3/15 to 5/31. I explain to them Harbortouch shouldn't charge me during the shut down. I was told that not their fault. Even my landlord very nice enough not to charge me the rent during the shut down because he know this covid-19 affect everybody. Now my restaurant closed for good and i'm stuck with Harbortouch for another 8 months without income. Please don't do with business company. they don't understand the hardship every restaurant going through loosing their business. I was told if i don't pay them they would sent me to collection agency so I credit will be ruin...

System is easy to navigate Our world is full of technical equipment that makes all of us, at one time or another, feel crazy. Harbor Touch support has bailed my team out numerous times while creating a training atmosphere.

It took me over 6 months to get them to… It took me over 6 months to get them to send me a "new" credit card reader - the one they finally sent me won't read chips and never asks for CID code. I believe it is intentional because they charge you more money if you type the numbers iin and also when there is not a CID entered - so we are forced to use the machine in the most expensive (profitable for them) way!!!