The POS system is easy to use and has… The POS system is easy to use and has been great. The remote access back office allows for easy addition and changes to inventory, pricing, and items.

Worst company I've ever had to deal… Worst company I've ever had to deal with. Also on hold for hours at a time when needing help with the system, horrible customer service, honestly just save yourself from dealing with them & dont !! System constantly crashes & needing to wait days at a time to get some kind of help .. LITERALLY THE WORST !!!

Another update Another update! The owner of the bar I work at disconnected the POS system and is now using a regular cash register! Our contract is not up until October, but after the system crashed 4 times Friday night, with over an hour on the phone with CS each time he said to hell with it. The staff is celebrating.

Harbortouch Customer Service is … Harbortouch Customer Service is wonderful! I am Especially commending Brittney Emery and Jason Cloud. Harbortouch, they are great assets to your company and it should not go unrecognized. Their service is outstanding and exceeds expectation above and beyond! Britney and Jason's team reliance always me assures me that service is fully covered. Their close personal assistance has shown me such a care; it feels like we're all on the same team! Awesome!!!

This has been the worst experience… This has been the worst experience ever. To date 1/9/23 we have yet to receive the information needed off our old brain that crashed.. after finding out our system was not backed up for over a year. It is now the beginning of a new year and don't have the information off the other computer It has been 4 weeks of waiting for it. I call and get no help hung up on transfered and hung up on again. I am currently looking into different POS systems