Worst company I've dealt with in my life!! Our experience with Harbortouch was terrible from the beginning. The programmers kept screwing up our inventory. It took 4 attempts before we had something acceptable. Then they shipped us the wrong system. At this time I tried to cancel the order. The salesman talked me into giving them another shot. When they shipped out the new system, we ended up getting a case of receipt paper instead. By the time the proper hardware was installed, several months had gone by. We never could get it to work properly, and now they want to charge us an early termination fee. This company is a complete joke! Don't waste your time. My 1-star review is generous.

Another update Another update! The owner of the bar I work at disconnected the POS system and is now using a regular cash register! Our contract is not up until October, but after the system crashed 4 times Friday night, with over an hour on the phone with CS each time he said to hell with it. The staff is celebrating.

Switching from ShopKeep to HarborTouch… Switching from ShopKeep to HarborTouch has been like a breath of fresh air. Their back office features are amazing, as well as their prompt customer support. My smoothie shop now feels complete. I will definitely be using them at future locations.

The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

My county order all restaurant to be… My county order all restaurant to be closed due to covid-19 from 3/15 to 5/31. I explain to them Harbortouch shouldn't charge me during the shut down. I was told that not their fault. Even my landlord very nice enough not to charge me the rent during the shut down because he know this covid-19 affect everybody. Now my restaurant closed for good and i'm stuck with Harbortouch for another 8 months without income. Please don't do with business company. they don't understand the hardship every restaurant going through loosing their business. I was told if i don't pay them they would sent me to collection agency so I credit will be ruin...