Harbortouch

2202 N. Irving St., 18109, Allentown, United States
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2.65
Based on 20 Reviews

5

30.00%

4

10.00%

3

5.00%

2

5.00%

1

50.00%
About Harbortouch

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals as part of its unparalleled free equipment program. As one of the largest and most reputable payment processors in the United States, Harbortouch currently serves tens of thousands of businesses nationwide. Harbortouch has also garnered numerous awards for its outstanding customer service and innovative products.

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FOXS SENECA
GB

It took me over 6 months to get them to… It took me over 6 months to get them to send me a "new" credit card reader - the one they finally sent me won't read chips and never asks for CID code. I believe it is intentional because they charge you more money if you type the numbers iin and also when there is not a CID entered - so we are forced to use the machine in the most expensive (profitable for them) way!!!

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Kurt Depner
GB

Customer service is excellent Customer service is excellent, however I was lead to believe my business could accept HSA health savings cards when I signed up with Harbortouch. This is NOT the case. I've asked them for assistance and am told they don't have the capability. It is beyond my comprehension that POS systems today can't process all types of cards.

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Tushar Amin
GB

The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

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Sharian "Sha" Stacy
GB

Harbortouch Customer Service is … Harbortouch Customer Service is wonderful! I am Especially commending Brittney Emery and Jason Cloud. Harbortouch, they are great assets to your company and it should not go unrecognized. Their service is outstanding and exceeds expectation above and beyond! Britney and Jason's team reliance always me assures me that service is fully covered. Their close personal assistance has shown me such a care; it feels like we're all on the same team! Awesome!!!

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Andrea
GB

Horrible system problems my rep said to… Horrible system problems my rep said to call him if any more problems arise. He stop taking my calls and told me to text only. Customer service rude shift 4 payments keeps billing you at a higher rate if you are not using there system they are fraudulent. I would give them a 0 run as fast as you can.

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