Worst company I've dealt with in my life!! Our experience with Harbortouch was terrible from the beginning. The programmers kept screwing up our inventory. It took 4 attempts before we had something acceptable. Then they shipped us the wrong system. At this time I tried to cancel the order. The salesman talked me into giving them another shot. When they shipped out the new system, we ended up getting a case of receipt paper instead. By the time the proper hardware was installed, several months had gone by. We never could get it to work properly, and now they want to charge us an early termination fee. This company is a complete joke! Don't waste your time. My 1-star review is generous.

I like Harbortouch as a user I like Harbortouch as a user. I find it easy to operate and find all the information I need in our daily operations. The technical staff are very friendly and helpful, but haven't always been able to solve our issues. With the new upgrade with Lighthouse Reporting, we had many balancing issues, but have managed to get these rectified. As of this time, we still have no idea what caused our unbalanced reports, nor did the technical staff, but it seems to be solved now. DeLores Duncan Corporate Controller Aces Bar & Grill Wedgies Sports Bar

Worst company I've ever had to deal… Worst company I've ever had to deal with. Also on hold for hours at a time when needing help with the system, horrible customer service, honestly just save yourself from dealing with them & dont !! System constantly crashes & needing to wait days at a time to get some kind of help .. LITERALLY THE WORST !!!

This is the worst company you could… This is the worst company you could ever do business with. Honestly. I switched because they promise me a $500 promotional bonus. I did everything I was supposed to and I never got it. Upon trying to retrieve it they told me that they didn't have to give it to me if they didn't want to and did not. I've never seen anything like this happen before period they said if I didn't like it to silhouette. No kidding. These people are monsters and I'm very shocked that the government allows them to do business . Do not trust this business. Also every card that has ever been swiped with them always gets their Info stolen

Don't ignore the bad reviews Don't ignore the bad reviews! While some people love this system, we had a nightmare starting on day one. We recently ordered their HBR (Harbortouch Bar & Restaurant) which they sell as their latest system. It was a nightmare from the day of installation. Countless hours on the phone with support and still can't get basic functions like sales tax to work correctly. Response from sales and management was barely existent and we returned the system. One star for the nice big screens - everything else was a mess.