The software sucks........customer… The software sucks........customer service is almost 2 hour delay everytime you call. Nothing gets fixed ..all I can say is get a good lawyer if you sign up for this system.

Horrible system problems my rep said to… Horrible system problems my rep said to call him if any more problems arise. He stop taking my calls and told me to text only. Customer service rude shift 4 payments keeps billing you at a higher rate if you are not using there system they are fraudulent. I would give them a 0 run as fast as you can.

I like Harbortouch as a user I like Harbortouch as a user. I find it easy to operate and find all the information I need in our daily operations. The technical staff are very friendly and helpful, but haven't always been able to solve our issues. With the new upgrade with Lighthouse Reporting, we had many balancing issues, but have managed to get these rectified. As of this time, we still have no idea what caused our unbalanced reports, nor did the technical staff, but it seems to be solved now. DeLores Duncan Corporate Controller Aces Bar & Grill Wedgies Sports Bar

Awesome experience as long as you do… Awesome experience as long as you do the hardware install yourself! Beware the fine print. However, the hardware install is relatively easy and they will provide you with excellent phone customer service if you get stuck. The POS is amazing and runs excellent. Nothing but great and positive results 30 days in!

This has been the worst experience… This has been the worst experience ever. To date 1/9/23 we have yet to receive the information needed off our old brain that crashed.. after finding out our system was not backed up for over a year. It is now the beginning of a new year and don't have the information off the other computer It has been 4 weeks of waiting for it. I call and get no help hung up on transfered and hung up on again. I am currently looking into different POS systems