Purchased a pool bonding kit on June 16 Purchased a pool bonding kit on June 16th. Needed to get one sooner to have pool inspected by electrician. Purchased a product with a different seller on Amazon & received it next day. Contacted Corey at HOS Hardware on 6/25 and informed him of this and requested a cancellation of my order & a refund, He was very accommodating & polite and credited my card immediately. I received a refund verification in my email within minutes

TERRIBLE CUSTOMER SERVICE OUT OF THE GATE I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.

Awful customer service This company literally has no customer service with very poor to no communication. They don't answer the phone. They give absolutely no infirmation on shippment of items. Never doing business with them again. I'm not confident enough they will follow through on any problem resolution. And if they did they wouldn't let you know what they're doing. They don't seem to care enough to give information unless asked through email and told about failure to respond to phone and previous emailsand finally a threat to call the BBB, then it's flimsy excuses but no real info.

Buyer beware! It's been 15 days since my order was confirmed, and I have not received the honey bottles I ordered despite the fact that they were promised in 3-9 business days. Of course, my credit card was billed immediately. I've called the company numerous times but have not gotten an answer. I'm willing to change my review if I hear from the company via email. Sure wish I'd read the reviews prior to ordering!

Do not order from this business. I should have read the reviews before i ordered, they didnt send me my entire order and what they did send was thrown in the box without any packaging material so there were broken items too. Two MONTHS later and still no replacement or refund.