Ordered a simple garden hose and the… Ordered a simple garden hose and the order was acknowledged by them within minutes. After e.mailing and trying to call weeks later NOTHING nobody responded! Thank goodness I have a great credit card company who refunded me as soon as called them. How is it possible for these people to still have such a website online when they are blatantly scamming folks?

Yeesh Yeesh! Ordered Muck Boots from this place to support small business, and they never arrived. Called to inquire and a distracted lady answered and with banging and crashing noises on the other end gave some excuse and promised they'd be there the following Thursday. Following Thursday arrived with no boots. Called many times, sent an email message, all to no avail. Now having my bank reverse the charges and have gotten the boots elsewhere. This place is completely dysfunctional. Avoid like the plague.

Purchased a pool bonding kit on June 16 Purchased a pool bonding kit on June 16th. Needed to get one sooner to have pool inspected by electrician. Purchased a product with a different seller on Amazon & received it next day. Contacted Corey at HOS Hardware on 6/25 and informed him of this and requested a cancellation of my order & a refund, He was very accommodating & polite and credited my card immediately. I received a refund verification in my email within minutes

Horrible Company! Wont answer calls, or emails and haven't received the items ordered and paid for. Disputing Charge with my Credit card Company and reporting to Post Master General for MAIL FRAUD... by the way Mail Fraud is a Felony because of the Interstate Commerce regardless of the amount of money involved. Fraudulent and Deceptive is the best way to describe this company

Misleading shipping cost Thought i was ordering two 4-pound bags of zinc sulfate for my pecan trees at the quoted shipping cost but instead actually ordered 1 bag and paid the same shipping cost...per bag cost was cheap compared to other vendors on the internet and sealed the deal...however shipping cost was too high thus driving overall cost too high... i should of paid closer attention to what i was doing when ordering...however, i feel misled by HOS and will likely send my business elsewhere in the future...