On the 30th of August I ordered a… On the 30th of August I ordered a bottle of Fox Farms Tiger Bloom liquid fertilizer. Nineteen days later!!!! I received 6 rolling plant caddies, even the invoice in the box said plant fertilizer!!! All attempts to reach customer service to get my money back either by phone or email have failed. There is no messaging service associated with the phone number listed under "contact us" the phone just keeps ringing and no one answers it. Will never order anything from them again.

I want to give a great review to this… I want to give a great review to this group because they made the effort to correct a mistake and I appreciate it so much. Fran was VERY helpful and made every effort to help me with my order. She was willing to be patient with me and so I was in turn, patient with her. She did a wonderful job and I appreciated her efforts very much. It just shows, when you pay kindness forward, it usually comes back in return. She found my order, corrected the problem and followed up to let me know my package was on its way. Ask for Fran - and if she says she's busy, she really is. Be kind, be patient and I promise, she will take great care of you!

Ordered 3 pairs of glasses Ordered 3 pairs of glasses for PPE, April 17th, received immediate email confirmation of order and payment from them. It is now May 2, and they will not return emails. No one answers the phone. Glasses have not shown up, they never sent a UPS tracking number, and I am setup to receive UPS and FedEx updates for anything coming to my business address, no such shipment shows in either. Confirmation email says "UPS ground 3-9 business days" Pretty sure a fraud claim to my bank and CC are in order now.

TERRIBLE CUSTOMER SERVICE OUT OF THE GATE I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.

Online ordering is a pain Online ordering is a pain. I tried to order a gas can and kept receiving a notice that I had not chosen the correct carrier for shipment. There were no choices for carrier on the website. Hire someone who understands web development please. Decided to buy locally. Lousy experience.