Yeesh Yeesh! Ordered Muck Boots from this place to support small business, and they never arrived. Called to inquire and a distracted lady answered and with banging and crashing noises on the other end gave some excuse and promised they'd be there the following Thursday. Following Thursday arrived with no boots. Called many times, sent an email message, all to no avail. Now having my bank reverse the charges and have gotten the boots elsewhere. This place is completely dysfunctional. Avoid like the plague.

Purchased a pool bonding kit on June 16 Purchased a pool bonding kit on June 16th. Needed to get one sooner to have pool inspected by electrician. Purchased a product with a different seller on Amazon & received it next day. Contacted Corey at HOS Hardware on 6/25 and informed him of this and requested a cancellation of my order & a refund, He was very accommodating & polite and credited my card immediately. I received a refund verification in my email within minutes

Misleading shipping cost Thought i was ordering two 4-pound bags of zinc sulfate for my pecan trees at the quoted shipping cost but instead actually ordered 1 bag and paid the same shipping cost...per bag cost was cheap compared to other vendors on the internet and sealed the deal...however shipping cost was too high thus driving overall cost too high... i should of paid closer attention to what i was doing when ordering...however, i feel misled by HOS and will likely send my business elsewhere in the future...

Do NOT order from this site Do NOT order from this site! They charge account immediately but don't ship. When you call, they say order wasn't processed due to computer issues. They send an email singing they issued a refund but it is never processed. Ended up having to contact credit card company to dispute charge. What a scam!!!

I want to give a great review to this… I want to give a great review to this group because they made the effort to correct a mistake and I appreciate it so much. Fran was VERY helpful and made every effort to help me with my order. She was willing to be patient with me and so I was in turn, patient with her. She did a wonderful job and I appreciated her efforts very much. It just shows, when you pay kindness forward, it usually comes back in return. She found my order, corrected the problem and followed up to let me know my package was on its way. Ask for Fran - and if she says she's busy, she really is. Be kind, be patient and I promise, she will take great care of you!