I want to give a great review to this… I want to give a great review to this group because they made the effort to correct a mistake and I appreciate it so much. Fran was VERY helpful and made every effort to help me with my order. She was willing to be patient with me and so I was in turn, patient with her. She did a wonderful job and I appreciated her efforts very much. It just shows, when you pay kindness forward, it usually comes back in return. She found my order, corrected the problem and followed up to let me know my package was on its way. Ask for Fran - and if she says she's busy, she really is. Be kind, be patient and I promise, she will take great care of you!

Purchased a pool bonding kit on June 16 Purchased a pool bonding kit on June 16th. Needed to get one sooner to have pool inspected by electrician. Purchased a product with a different seller on Amazon & received it next day. Contacted Corey at HOS Hardware on 6/25 and informed him of this and requested a cancellation of my order & a refund, He was very accommodating & polite and credited my card immediately. I received a refund verification in my email within minutes

Buyer beware! It's been 15 days since my order was confirmed, and I have not received the honey bottles I ordered despite the fact that they were promised in 3-9 business days. Of course, my credit card was billed immediately. I've called the company numerous times but have not gotten an answer. I'm willing to change my review if I hear from the company via email. Sure wish I'd read the reviews prior to ordering!

Ordered a simple garden hose and the… Ordered a simple garden hose and the order was acknowledged by them within minutes. After e.mailing and trying to call weeks later NOTHING nobody responded! Thank goodness I have a great credit card company who refunded me as soon as called them. How is it possible for these people to still have such a website online when they are blatantly scamming folks?

No Real Problems I recently ordered their Black Hat blow mold Christmas decorations and had no problem at all with this order. I called to request information about shipping, (there was no confirmation email with my order) and they told me the delivery date and it was delivered on time. The customer service was a little blunt, but overall they got the job done. Shipping to the mid-atlantic area in 9 days, earlier than the expected date from the shipping option.