Awful customer service This company literally has no customer service with very poor to no communication. They don't answer the phone. They give absolutely no infirmation on shippment of items. Never doing business with them again. I'm not confident enough they will follow through on any problem resolution. And if they did they wouldn't let you know what they're doing. They don't seem to care enough to give information unless asked through email and told about failure to respond to phone and previous emailsand finally a threat to call the BBB, then it's flimsy excuses but no real info.

Ordered 3 pairs of glasses Ordered 3 pairs of glasses for PPE, April 17th, received immediate email confirmation of order and payment from them. It is now May 2, and they will not return emails. No one answers the phone. Glasses have not shown up, they never sent a UPS tracking number, and I am setup to receive UPS and FedEx updates for anything coming to my business address, no such shipment shows in either. Confirmation email says "UPS ground 3-9 business days" Pretty sure a fraud claim to my bank and CC are in order now.

Horrible Company! Wont answer calls, or emails and haven't received the items ordered and paid for. Disputing Charge with my Credit card Company and reporting to Post Master General for MAIL FRAUD... by the way Mail Fraud is a Felony because of the Interstate Commerce regardless of the amount of money involved. Fraudulent and Deceptive is the best way to describe this company

Ordered kitchen products that were no longer available in stores Ordered some kitchen products that were not available through normal stores (Target, Lowes, etc.). Shipping a bit on expensive side but total (product + shipping) was less than other sites by a few dollars. Once order was placed, never got an email confirmation so did not know if order was actually processed. Luckily, I took a screen print at the end of the ordering process so I had something. Like others, tried calling but never got an answer. So was never sure if product would show up. And had problems getting back into website. Product did arrive after about 8-10 days and was the correct product and in good shape. Need to improve the website and email confirmation process.

TERRIBLE CUSTOMER SERVICE OUT OF THE GATE I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.