Online ordering is a pain Online ordering is a pain. I tried to order a gas can and kept receiving a notice that I had not chosen the correct carrier for shipment. There were no choices for carrier on the website. Hire someone who understands web development please. Decided to buy locally. Lousy experience.

No Real Problems I recently ordered their Black Hat blow mold Christmas decorations and had no problem at all with this order. I called to request information about shipping, (there was no confirmation email with my order) and they told me the delivery date and it was delivered on time. The customer service was a little blunt, but overall they got the job done. Shipping to the mid-atlantic area in 9 days, earlier than the expected date from the shipping option.

Ordered kitchen products that were no longer available in stores Ordered some kitchen products that were not available through normal stores (Target, Lowes, etc.). Shipping a bit on expensive side but total (product + shipping) was less than other sites by a few dollars. Once order was placed, never got an email confirmation so did not know if order was actually processed. Luckily, I took a screen print at the end of the ordering process so I had something. Like others, tried calling but never got an answer. So was never sure if product would show up. And had problems getting back into website. Product did arrive after about 8-10 days and was the correct product and in good shape. Need to improve the website and email confirmation process.

TERRIBLE CUSTOMER SERVICE OUT OF THE GATE I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.

Ordered a side container for sink on… Ordered a side container for sink on November 12. Numerous attempts to reach company including calling to wait as phone rang 100 times then disconnected. HUGE RIP OFF ARTISTS. STAY TOTALLY AWAY. LOCATED IN FLORIDA, HMMMMMM NOT SURPRISED CLOSE TO ESCAPE USA WHEN THE SHUTDOWN OCCURS. BAD BAD BAD