Hardware Online Store

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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
About Hardware Online Store

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Graham Lee
GB

Ordered a simple garden hose and the… Ordered a simple garden hose and the order was acknowledged by them within minutes. After e.mailing and trying to call weeks later NOTHING nobody responded! Thank goodness I have a great credit card company who refunded me as soon as called them. How is it possible for these people to still have such a website online when they are blatantly scamming folks?

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adrian png
SG

Very Bad service Very Bad service, order with the missing item and sub-standard quality supplied. (Replace with lower quality from original order). Took them 2 months to refund and even raise their voice at me during a phone conversation. Accusing me of leaving a bad review and filing a case with Paypal. When none of the telephone number provided is working always on voice mail and emails not replied, what should a customer do? Don't buy from them even they are the cheapest. Not worth it.

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Jan Schlosser
GB

Do NOT order from this site Do NOT order from this site! They charge account immediately but don't ship. When you call, they say order wasn't processed due to computer issues. They send an email singing they issued a refund but it is never processed. Ended up having to contact credit card company to dispute charge. What a scam!!!

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Joan Hansen
GB

TERRIBLE CUSTOMER SERVICE OUT OF THE GATE I ordered a clock last week and they immediately took the money out of credit card but I have not received a confirmation email or anything. I tried calling them, no answer. I will never use this company again but they just had a cute cheap clock. I work for a government office in constituent services and I know good service, and this is the worst. Actually no stars is more appropriate. I will be contacting credit card company in few days if I do not hear back from them.

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Steve
GB

Online ordering is a pain Online ordering is a pain. I tried to order a gas can and kept receiving a notice that I had not chosen the correct carrier for shipment. There were no choices for carrier on the website. Hire someone who understands web development please. Decided to buy locally. Lousy experience.

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