Awful customer service This company literally has no customer service with very poor to no communication. They don't answer the phone. They give absolutely no infirmation on shippment of items. Never doing business with them again. I'm not confident enough they will follow through on any problem resolution. And if they did they wouldn't let you know what they're doing. They don't seem to care enough to give information unless asked through email and told about failure to respond to phone and previous emailsand finally a threat to call the BBB, then it's flimsy excuses but no real info.

Hardware online has some of the most… Hardware online has some of the most beautiful hardware and at low prices. We had a little delay in receiving our product but when I called, not only did she check on the order after hours, she was gracious to send it out second day air to get it here faster at no extra charge. Hard working small business being successful with the help of online shopping. I'd buy from them again and recommend them.

Do NOT order from this site Do NOT order from this site! They charge account immediately but don't ship. When you call, they say order wasn't processed due to computer issues. They send an email singing they issued a refund but it is never processed. Ended up having to contact credit card company to dispute charge. What a scam!!!

Ordered a side container for sink on… Ordered a side container for sink on November 12. Numerous attempts to reach company including calling to wait as phone rang 100 times then disconnected. HUGE RIP OFF ARTISTS. STAY TOTALLY AWAY. LOCATED IN FLORIDA, HMMMMMM NOT SURPRISED CLOSE TO ESCAPE USA WHEN THE SHUTDOWN OCCURS. BAD BAD BAD

Very Bad service Very Bad service, order with the missing item and sub-standard quality supplied. (Replace with lower quality from original order). Took them 2 months to refund and even raise their voice at me during a phone conversation. Accusing me of leaving a bad review and filing a case with Paypal. When none of the telephone number provided is working always on voice mail and emails not replied, what should a customer do? Don't buy from them even they are the cheapest. Not worth it.