Ordered a side container for sink on… Ordered a side container for sink on November 12. Numerous attempts to reach company including calling to wait as phone rang 100 times then disconnected. HUGE RIP OFF ARTISTS. STAY TOTALLY AWAY. LOCATED IN FLORIDA, HMMMMMM NOT SURPRISED CLOSE TO ESCAPE USA WHEN THE SHUTDOWN OCCURS. BAD BAD BAD

Hardware online has some of the most… Hardware online has some of the most beautiful hardware and at low prices. We had a little delay in receiving our product but when I called, not only did she check on the order after hours, she was gracious to send it out second day air to get it here faster at no extra charge. Hard working small business being successful with the help of online shopping. I'd buy from them again and recommend them.

Horrible Horrible! Waited over a week before calling to check on my order. I was told Several different stories as to why it hadn’t shipped and then miraculously I received a tracking number while I was on the phone, and was assured it would go out that very day. I waited another day and the item never was received at usps, so I called to get my money back, and the rep kept telling me it had shipped and her tracking information was different than what it showed me! Liars! Buyer save yourself the trouble and spend a few extra bucks elsewhere!

Awful customer service This company literally has no customer service with very poor to no communication. They don't answer the phone. They give absolutely no infirmation on shippment of items. Never doing business with them again. I'm not confident enough they will follow through on any problem resolution. And if they did they wouldn't let you know what they're doing. They don't seem to care enough to give information unless asked through email and told about failure to respond to phone and previous emailsand finally a threat to call the BBB, then it's flimsy excuses but no real info.

Do not order from this business. I should have read the reviews before i ordered, they didnt send me my entire order and what they did send was thrown in the box without any packaging material so there were broken items too. Two MONTHS later and still no replacement or refund.