Hardware Online Store

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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
About Hardware Online Store

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Iris Knabenhans Majer
US

Hardware online has some of the most… Hardware online has some of the most beautiful hardware and at low prices. We had a little delay in receiving our product but when I called, not only did she check on the order after hours, she was gracious to send it out second day air to get it here faster at no extra charge. Hard working small business being successful with the help of online shopping. I'd buy from them again and recommend them.

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Saamigirl
US

Yeesh Yeesh! Ordered Muck Boots from this place to support small business, and they never arrived. Called to inquire and a distracted lady answered and with banging and crashing noises on the other end gave some excuse and promised they'd be there the following Thursday. Following Thursday arrived with no boots. Called many times, sent an email message, all to no avail. Now having my bank reverse the charges and have gotten the boots elsewhere. This place is completely dysfunctional. Avoid like the plague.

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Matt Dupre
US

Horrible Company! Wont answer calls, or emails and haven't received the items ordered and paid for. Disputing Charge with my Credit card Company and reporting to Post Master General for MAIL FRAUD... by the way Mail Fraud is a Felony because of the Interstate Commerce regardless of the amount of money involved. Fraudulent and Deceptive is the best way to describe this company

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MC Ford
US

I want to give a great review to this… I want to give a great review to this group because they made the effort to correct a mistake and I appreciate it so much. Fran was VERY helpful and made every effort to help me with my order. She was willing to be patient with me and so I was in turn, patient with her. She did a wonderful job and I appreciated her efforts very much. It just shows, when you pay kindness forward, it usually comes back in return. She found my order, corrected the problem and followed up to let me know my package was on its way. Ask for Fran - and if she says she's busy, she really is. Be kind, be patient and I promise, she will take great care of you!

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AR
US

Horrible Horrible! Waited over a week before calling to check on my order. I was told Several different stories as to why it hadn’t shipped and then miraculously I received a tracking number while I was on the phone, and was assured it would go out that very day. I waited another day and the item never was received at usps, so I called to get my money back, and the rep kept telling me it had shipped and her tracking information was different than what it showed me! Liars! Buyer save yourself the trouble and spend a few extra bucks elsewhere!

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