Misleading shipping cost Thought i was ordering two 4-pound bags of zinc sulfate for my pecan trees at the quoted shipping cost but instead actually ordered 1 bag and paid the same shipping cost...per bag cost was cheap compared to other vendors on the internet and sealed the deal...however shipping cost was too high thus driving overall cost too high... i should of paid closer attention to what i was doing when ordering...however, i feel misled by HOS and will likely send my business elsewhere in the future...

Buyer beware! It's been 15 days since my order was confirmed, and I have not received the honey bottles I ordered despite the fact that they were promised in 3-9 business days. Of course, my credit card was billed immediately. I've called the company numerous times but have not gotten an answer. I'm willing to change my review if I hear from the company via email. Sure wish I'd read the reviews prior to ordering!

On the 30th of August I ordered a… On the 30th of August I ordered a bottle of Fox Farms Tiger Bloom liquid fertilizer. Nineteen days later!!!! I received 6 rolling plant caddies, even the invoice in the box said plant fertilizer!!! All attempts to reach customer service to get my money back either by phone or email have failed. There is no messaging service associated with the phone number listed under "contact us" the phone just keeps ringing and no one answers it. Will never order anything from them again.

Purchased a pool bonding kit on June 16 Purchased a pool bonding kit on June 16th. Needed to get one sooner to have pool inspected by electrician. Purchased a product with a different seller on Amazon & received it next day. Contacted Corey at HOS Hardware on 6/25 and informed him of this and requested a cancellation of my order & a refund, He was very accommodating & polite and credited my card immediately. I received a refund verification in my email within minutes

I want to give a great review to this… I want to give a great review to this group because they made the effort to correct a mistake and I appreciate it so much. Fran was VERY helpful and made every effort to help me with my order. She was willing to be patient with me and so I was in turn, patient with her. She did a wonderful job and I appreciated her efforts very much. It just shows, when you pay kindness forward, it usually comes back in return. She found my order, corrected the problem and followed up to let me know my package was on its way. Ask for Fran - and if she says she's busy, she really is. Be kind, be patient and I promise, she will take great care of you!