I have two locations with remote… I have two locations with remote access...I pay a large monthly fee to have my two locations connected but there is always an issue ie sending my sales to the main computer or loading inventory to the second location... Getting a service tech typically takes upwards of 20-35 minutes, at which point is is usually 5 minutes to fix it... Very frustrating at so many levels Also the payment processor ap recommend had a fairly high cost but I'm not sure how to change processors and don't have time to I haven't done anything about it but be mad update: I was told by Accupos that somebody would get in touch to resolve this issue....2 weeks ago....still waiting Jim!

This customer support person is amazing! He needs a raise! This customer support person is an asset to Accupos. So interested and willing to help. Patient and so friendly. Please pass along our review to this representative. He should be rewarded! You don't get technical support at this 5 star level anymore these days but we did today! Thank you

Terrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system

We're big fans of AccuPOS at Cape Cod Beer! We're big fans of AccuPOS at Cape Cod Beer! After years of struggling with another POS system we have FINALLY found something that fits our needs both in our retail operation and our tasting bar. The support folks at AccuPOS are super helpful ( and really nice!).. and they have some excellent integration experts to help sort thru quickbooks stuff when needed. A+ across the board from us! Cheers!

We’ve experienced many random problems… We’ve experienced many random problems since going with Accupos three years ago. These problems still persist. Although the wait times to speak with a support tech are usually lengthy, the techs are personable and sincerely try to address the problems. Issues with splitting checks, tickets disappearing, random charges appearing on a ticket, etc are some of our issues.