Dissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!

Interesting concept Interesting concept, and decent integration with QBO. AccuPos was the only POS that worked offline, integrated with QBO, and could sell fuel in decimals. I've had several very poor follow-ups on issues with the program. Several duplicated payments remain unresolved. Also not the best hours for support.

I can't get no satisfaction. 1st up, AccuPOS started billing my monthly fees before I received the computer I purchased from them to use the software on. That should have been a sign. I received my beautiful Wintec unit with a built in customer screen and very attractive white modern housing. I was quite impressed. That was January of 2021. We started to try to get the system up and running. I spent hours on the phone with patient and friendly support staff who accessed my computer remotely to set things up. But we never got it working. Turns out that my Sage50 system is not a match for the AccuPOS system, and I was not willing to pay the large sum (annual fee) to upgrade my Sage50 to enable the software to integrate with AccuPOS. That was April of 2021. I returned my unit to AccuPOS, and it was delivered by Canada Post on April 23rd. I wrote to them again several times, most lately today, September 3rd, 2021, asking to please send the refund. They owe me a total of $2161 US. They told me a cheque would be mailed on June 16th. I guess my next step is to contact a lawyer.

I have two locations with remote… I have two locations with remote access...I pay a large monthly fee to have my two locations connected but there is always an issue ie sending my sales to the main computer or loading inventory to the second location... Getting a service tech typically takes upwards of 20-35 minutes, at which point is is usually 5 minutes to fix it... Very frustrating at so many levels Also the payment processor ap recommend had a fairly high cost but I'm not sure how to change processors and don't have time to I haven't done anything about it but be mad update: I was told by Accupos that somebody would get in touch to resolve this issue....2 weeks ago....still waiting Jim!

We have had a lot of calls in to… We have had a lot of calls in to AccuPOS within the last 2 months, as we have been experiencing a lot of problems with our taxes not calculating and the pricing not populating or sub totals, as of last week, we have had over 19 calls to AccuPOS and most times we have had numerous customer service reps as they are not always the same ones. We can say for the most part that most of them were pleasant to deal with, but we have had a few of them that were not very pleasant to deal with. We would like to know why the problem is only a quick fix, as it keeps happening on a daily basis, but all they can offer us as an explanation is that they keep telling us it's either our internet or quickbooks online " that it is not a problem with AccuPOS. Also we would like for someone to contact us as we would like some training on the system. If Wendy Silliker is not available please leave a message 506-538-7336. Thank you