Dissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!

We have had a lot of calls in to… We have had a lot of calls in to AccuPOS within the last 2 months, as we have been experiencing a lot of problems with our taxes not calculating and the pricing not populating or sub totals, as of last week, we have had over 19 calls to AccuPOS and most times we have had numerous customer service reps as they are not always the same ones. We can say for the most part that most of them were pleasant to deal with, but we have had a few of them that were not very pleasant to deal with. We would like to know why the problem is only a quick fix, as it keeps happening on a daily basis, but all they can offer us as an explanation is that they keep telling us it's either our internet or quickbooks online " that it is not a problem with AccuPOS. Also we would like for someone to contact us as we would like some training on the system. If Wendy Silliker is not available please leave a message 506-538-7336. Thank you

Had some issues with getting in touch… Had some issues with getting in touch with the help desk a couple of times. The wait time was somewhere from 30 - 60 minutes on two different Saturdays. During the week the wait time is not as bad but it could still use some assistance. Once I was able to get a person on the phone EVERY TIME the individuals were very nice and helpful.

We’ve experienced many random problems… We’ve experienced many random problems since going with Accupos three years ago. These problems still persist. Although the wait times to speak with a support tech are usually lengthy, the techs are personable and sincerely try to address the problems. Issues with splitting checks, tickets disappearing, random charges appearing on a ticket, etc are some of our issues.

Terrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system