Although the support person was… Although the support person was friendly and pleasant and tried a few things to fix my problem, my problem was not fixed and the work-arounds suggested by him were not practical. This program is more complex than our business requires. I will be sharing my suggestions with Accupos and hopefully the program will become more versatile to a number of business models.

I’ve never had so many problems with a… I’ve never had so many problems with a computer system. It’s crazy that I’ve had to purchase a computer system that would not run properly without having to pay for monthly support. I have to call in all the time because you always have to fix something. You should make a system that works properly or compensate your customers for all their wasted time

I have two locations with remote… I have two locations with remote access...I pay a large monthly fee to have my two locations connected but there is always an issue ie sending my sales to the main computer or loading inventory to the second location... Getting a service tech typically takes upwards of 20-35 minutes, at which point is is usually 5 minutes to fix it... Very frustrating at so many levels Also the payment processor ap recommend had a fairly high cost but I'm not sure how to change processors and don't have time to I haven't done anything about it but be mad update: I was told by Accupos that somebody would get in touch to resolve this issue....2 weeks ago....still waiting Jim!

We’ve experienced many random problems… We’ve experienced many random problems since going with Accupos three years ago. These problems still persist. Although the wait times to speak with a support tech are usually lengthy, the techs are personable and sincerely try to address the problems. Issues with splitting checks, tickets disappearing, random charges appearing on a ticket, etc are some of our issues.

Unwanted Spammers We get at least monthly, sometimes as much as weekly SPAM from this company. When you try to unsubscribe, it just opens up a new browser window with no direction to an unsubscribe page. The only other way is to sit on hold after calling them for who knows how long. We did not sign up for any spam from this company and have already told Intuit that we are angry at them for sharing our info. August 31 2023 - still sending unwanted spam. Has not responded to any attempts to contact them and we are now receiving weekly or bi-weekly spam.