Unwanted Spammers We get at least monthly, sometimes as much as weekly SPAM from this company. When you try to unsubscribe, it just opens up a new browser window with no direction to an unsubscribe page. The only other way is to sit on hold after calling them for who knows how long. We did not sign up for any spam from this company and have already told Intuit that we are angry at them for sharing our info. August 31 2023 - still sending unwanted spam. Has not responded to any attempts to contact them and we are now receiving weekly or bi-weekly spam.

I have two locations with remote… I have two locations with remote access...I pay a large monthly fee to have my two locations connected but there is always an issue ie sending my sales to the main computer or loading inventory to the second location... Getting a service tech typically takes upwards of 20-35 minutes, at which point is is usually 5 minutes to fix it... Very frustrating at so many levels Also the payment processor ap recommend had a fairly high cost but I'm not sure how to change processors and don't have time to I haven't done anything about it but be mad update: I was told by Accupos that somebody would get in touch to resolve this issue....2 weeks ago....still waiting Jim!

Tech support is amazing! Not doesn't work as I thought it woud Tech support is amazing!! They are always available when we need help. However I can not rate at full stars because the system that was sent to us is not the one we originally ordered so some features we were looking to incorporate using their system we are unable to use due to a lack of memory in the harddrive that was sent. Only after using it for three months they already want us to upgrade to a newer one to allow the features we originally ordered for in the first place.

I can't get no satisfaction. 1st up, AccuPOS started billing my monthly fees before I received the computer I purchased from them to use the software on. That should have been a sign. I received my beautiful Wintec unit with a built in customer screen and very attractive white modern housing. I was quite impressed. That was January of 2021. We started to try to get the system up and running. I spent hours on the phone with patient and friendly support staff who accessed my computer remotely to set things up. But we never got it working. Turns out that my Sage50 system is not a match for the AccuPOS system, and I was not willing to pay the large sum (annual fee) to upgrade my Sage50 to enable the software to integrate with AccuPOS. That was April of 2021. I returned my unit to AccuPOS, and it was delivered by Canada Post on April 23rd. I wrote to them again several times, most lately today, September 3rd, 2021, asking to please send the refund. They owe me a total of $2161 US. They told me a cheque would be mailed on June 16th. I guess my next step is to contact a lawyer.

The signature capture is not ideal The signature capture is not ideal. One cannot email a customer a signed copy of what is purchased. Just a signature with a transaction number (which is not the same as the receipt/invoice number). Printing a transaction number and an invoice number on a receipt only causes confusion. They should be the same number. If for whatever reason the IP address changes on the server, a terminal, or a PIPO customer display everything gets complicated and requires a call to support.