Don Swensen
GBDissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!
customer
CAAlthough the support person was… Although the support person was friendly and pleasant and tried a few things to fix my problem, my problem was not fixed and the work-arounds suggested by him were not practical. This program is more complex than our business requires. I will be sharing my suggestions with Accupos and hopefully the program will become more versatile to a number of business models.
Customer
CAInteresting concept Interesting concept, and decent integration with QBO. AccuPos was the only POS that worked offline, integrated with QBO, and could sell fuel in decimals. I've had several very poor follow-ups on issues with the program. Several duplicated payments remain unresolved. Also not the best hours for support.
Michael Pilon
GBTerrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system
Carol Buck
GBThe hold time for tech support is… The hold time for tech support is completely ridiculous! Plus IF you ever actually get to a real human and ask for a return call you never receive one so you have to call back and sit on hold again!