Beth Marcus, Owner, Cape Cod Beer
GBWe're big fans of AccuPOS at Cape Cod Beer! We're big fans of AccuPOS at Cape Cod Beer! After years of struggling with another POS system we have FINALLY found something that fits our needs both in our retail operation and our tasting bar. The support folks at AccuPOS are super helpful ( and really nice!).. and they have some excellent integration experts to help sort thru quickbooks stuff when needed. A+ across the board from us! Cheers!
Customer
CAInteresting concept Interesting concept, and decent integration with QBO. AccuPos was the only POS that worked offline, integrated with QBO, and could sell fuel in decimals. I've had several very poor follow-ups on issues with the program. Several duplicated payments remain unresolved. Also not the best hours for support.
lindsay
CAI’ve never had so many problems with a… I’ve never had so many problems with a computer system. It’s crazy that I’ve had to purchase a computer system that would not run properly without having to pay for monthly support. I have to call in all the time because you always have to fix something. You should make a system that works properly or compensate your customers for all their wasted time
Brittany
GBWhen I bought this system I was assured… When I bought this system I was assured that certain reports and functions were a part of the operating system. They were not. Adding inventory as it comes in is tedious since you have to add it in inventory and then go to the item and add how many are available. This should be one function. Lately the system has been buggy and the first few trx of the day freeze, lose part of the trx, etc. It is very annoying when you are trying to finish a trx and get a receipt for a customer. Grouping items: If you need to take something off a group it deletes it from being able to be put back on that group. Since there is a spot to put in how much the item costs their should be a report similar to sales by item summary but cost of goods by item summary. One other point about putting additional inventory into the system is that it deletes the section of the item for the cost of goods. Sales and Promotions: You should be able to select several items and discount them by percent. Not by item type but by brand.There are too many steps to put an item on sale. This system is not retail friendly.
Robin Farnham
CAProgram NEVER ran properly Program NEVER ran properly. They had to use an outdated server to get the program to install on my computer (brand new pc) but refused to give the updated one I actually purchased, although I have the updated program. Constantly asking for tech support, never receiving any. I have had to chase them to actually perform the support, and after waiting another 2 weeks for them to call and set up service time, they have DELETED my support calls!! THEY HAD NO INTENTION OF FIXING THEIR CRAPPY PROGRAM! I have paid for the tech support I have NOT received. They will NOT reimburse this money. DO NOT USE THIS SYSTEM!!! IT DOES NOT DO WHAT THEY CLAIM IT DOES!!! THEY ARE SCAMMERS!!!