Program NEVER ran properly Program NEVER ran properly. They had to use an outdated server to get the program to install on my computer (brand new pc) but refused to give the updated one I actually purchased, although I have the updated program. Constantly asking for tech support, never receiving any. I have had to chase them to actually perform the support, and after waiting another 2 weeks for them to call and set up service time, they have DELETED my support calls!! THEY HAD NO INTENTION OF FIXING THEIR CRAPPY PROGRAM! I have paid for the tech support I have NOT received. They will NOT reimburse this money. DO NOT USE THIS SYSTEM!!! IT DOES NOT DO WHAT THEY CLAIM IT DOES!!! THEY ARE SCAMMERS!!!

AccuPOS is difficult to set up. What I need: 1. A technical manual, so I can setup maximum amounts, configure tables and orders, sales tax, etc. 2. I found 6 year old YouTube user training videos, unfit for training our staff because the screens look very different. We need updated videos. 3. A chat channel with the AccuPOS help desk.

Dissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!

The signature capture is not ideal The signature capture is not ideal. One cannot email a customer a signed copy of what is purchased. Just a signature with a transaction number (which is not the same as the receipt/invoice number). Printing a transaction number and an invoice number on a receipt only causes confusion. They should be the same number. If for whatever reason the IP address changes on the server, a terminal, or a PIPO customer display everything gets complicated and requires a call to support.

This customer support person is amazing! He needs a raise! This customer support person is an asset to Accupos. So interested and willing to help. Patient and so friendly. Please pass along our review to this representative. He should be rewarded! You don't get technical support at this 5 star level anymore these days but we did today! Thank you