We have had a lot of calls in to… We have had a lot of calls in to AccuPOS within the last 2 months, as we have been experiencing a lot of problems with our taxes not calculating and the pricing not populating or sub totals, as of last week, we have had over 19 calls to AccuPOS and most times we have had numerous customer service reps as they are not always the same ones. We can say for the most part that most of them were pleasant to deal with, but we have had a few of them that were not very pleasant to deal with. We would like to know why the problem is only a quick fix, as it keeps happening on a daily basis, but all they can offer us as an explanation is that they keep telling us it's either our internet or quickbooks online " that it is not a problem with AccuPOS. Also we would like for someone to contact us as we would like some training on the system. If Wendy Silliker is not available please leave a message 506-538-7336. Thank you

Tech support is amazing! Not doesn't work as I thought it woud Tech support is amazing!! They are always available when we need help. However I can not rate at full stars because the system that was sent to us is not the one we originally ordered so some features we were looking to incorporate using their system we are unable to use due to a lack of memory in the harddrive that was sent. Only after using it for three months they already want us to upgrade to a newer one to allow the features we originally ordered for in the first place.

Dissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!

When I bought this system I was assured… When I bought this system I was assured that certain reports and functions were a part of the operating system. They were not. Adding inventory as it comes in is tedious since you have to add it in inventory and then go to the item and add how many are available. This should be one function. Lately the system has been buggy and the first few trx of the day freeze, lose part of the trx, etc. It is very annoying when you are trying to finish a trx and get a receipt for a customer. Grouping items: If you need to take something off a group it deletes it from being able to be put back on that group. Since there is a spot to put in how much the item costs their should be a report similar to sales by item summary but cost of goods by item summary. One other point about putting additional inventory into the system is that it deletes the section of the item for the cost of goods. Sales and Promotions: You should be able to select several items and discount them by percent. Not by item type but by brand.There are too many steps to put an item on sale. This system is not retail friendly.

This customer support person is amazing! He needs a raise! This customer support person is an asset to Accupos. So interested and willing to help. Patient and so friendly. Please pass along our review to this representative. He should be rewarded! You don't get technical support at this 5 star level anymore these days but we did today! Thank you