Although the support person was… Although the support person was friendly and pleasant and tried a few things to fix my problem, my problem was not fixed and the work-arounds suggested by him were not practical. This program is more complex than our business requires. I will be sharing my suggestions with Accupos and hopefully the program will become more versatile to a number of business models.

Terrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system

Dissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!

Started with One Problem, Ended Up With Another. The technical person took about 45 minutes to solve my problem and then created another problem which lead me to calling Quickbooks technical support. He couldn't explain why my Quickbooks software was having an issue. Something that I thought would take 20 minutes to solve ended up taking 3 hours of my day. I'm a business owner, and I don't have 3 extra hours in a day. At the end of the day, my issues were resolved.

The hold time for tech support is… The hold time for tech support is completely ridiculous! Plus IF you ever actually get to a real human and ask for a return call you never receive one so you have to call back and sit on hold again!