Beth Marcus, Owner, Cape Cod Beer
GBWe're big fans of AccuPOS at Cape Cod Beer! We're big fans of AccuPOS at Cape Cod Beer! After years of struggling with another POS system we have FINALLY found something that fits our needs both in our retail operation and our tasting bar. The support folks at AccuPOS are super helpful ( and really nice!).. and they have some excellent integration experts to help sort thru quickbooks stuff when needed. A+ across the board from us! Cheers!
Michael Pilon
GBTerrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system
Customer
CAInteresting concept Interesting concept, and decent integration with QBO. AccuPos was the only POS that worked offline, integrated with QBO, and could sell fuel in decimals. I've had several very poor follow-ups on issues with the program. Several duplicated payments remain unresolved. Also not the best hours for support.
Ruthe Roberts
GBHad some issues with getting in touch… Had some issues with getting in touch with the help desk a couple of times. The wait time was somewhere from 30 - 60 minutes on two different Saturdays. During the week the wait time is not as bad but it could still use some assistance. Once I was able to get a person on the phone EVERY TIME the individuals were very nice and helpful.
Matthew
GBThis customer support person is amazing! He needs a raise! This customer support person is an asset to Accupos. So interested and willing to help. Patient and so friendly. Please pass along our review to this representative. He should be rewarded! You don't get technical support at this 5 star level anymore these days but we did today! Thank you