Service is reducing trade-in prices Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC. In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

Complete scam Complete scam. Went to 4 different dealers who started contacting me after completing a KBB ICO. Each dealer printed me off a sheet FROM KBB with different numbers for my car in "good" condition and each sheet added an arbitrary amount for the options and mileage adjustment. This whole thing is a big joke. Go to CarMax where at least they don't lie to you.

Would give zero stars if I could Would give zero stars if I could. There are no legitimate offers just instant harassment from local dealerships via text and email. Weeks later I am still being contacted after telling them to leave me alone. Never even got a specific price.

KBB Insta Cash Offer - UNLESS YOU ARE DESPERATE All KBB does for a Insta Cash Offer is lower the value of the car to a price that is extremely attractive to dealers. It’s the “I am desperate” price. Adding insult to this, you have to go to the dealer where they find every reason to lower the price further. Stay far away from this scam. If you can find a family member, friend or just anyone you remotely know sell the vehicle to them at a great price (but higher than KBB Insta Cash Offer) you will feel good about it.

F this website offered me 1,000$ for… F this website offered me 1,000$ for my car then sold my phone number to every dealership and I got phone calls all night and 7 in the morning to y on a Saturday form dealerships in hell not interested in. I work hard all week and look forward to sleeping in before my kids wake me up and these sales people call me to ask if I want to buy a car!!! Even if you tell them to remove your phone number they have some one different call. F this company it’s trash!!!!!!