You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

Scam website they price vehicles… Scam website they price vehicles extremely low so when you want to trade your vehicle at a dealership they use Kelly blue book to value it but when you buy a truck from a dealership its 10 times higher then what Kelly blue book prices. The only reason it exists is so that dealerships can scam you out of what your truck is actually worth.

Complete scam Complete scam. Went to 4 different dealers who started contacting me after completing a KBB ICO. Each dealer printed me off a sheet FROM KBB with different numbers for my car in "good" condition and each sheet added an arbitrary amount for the options and mileage adjustment. This whole thing is a big joke. Go to CarMax where at least they don't lie to you.

Service is reducing trade-in prices Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC. In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

F this website offered me 1,000$ for… F this website offered me 1,000$ for my car then sold my phone number to every dealership and I got phone calls all night and 7 in the morning to y on a Saturday form dealerships in hell not interested in. I work hard all week and look forward to sleeping in before my kids wake me up and these sales people call me to ask if I want to buy a car!!! Even if you tell them to remove your phone number they have some one different call. F this company it’s trash!!!!!!