KBB Vehicle Valuation Request -- DON'T BOTHER! On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

Three words: Bait...and...screw. KBB's "cash offer" will generally be higher than Carvana's. The difference? Carvana will actually PAY YOU CASH for your car. With KBB, you have to take your car to the dealership... and negotiate. (It would be interesting to see if ANY KBB deal is ever actually completed with that value.) Wanna bet they will find enough "imperfections" on your trade-in to reduce their "instant" offer to at or below Carvana's? DO NOT WASTE YOUR TIME WITH KBB's INSTANT-CASH NONSENSE. It should actually be illegal.

Kbb is deceitful.… Kbb gives you a estimate for vehicle and does not honor it. They just want you to go to dealership and then they will lower bid even more. Below is text from meetings with Stepan Wade in Saint george dealerships. Dan great working with you yesterday. Very disappointed with your Dodge boss not honoring his offer. Tell that boss to take marketing lessons and maybe learn to interact with customers. His estimate was supposed to be good for 7 days per kbb and would not honor it 30 minutes later

Wish I could rate this a zero Star Wish I could rate this a zero Star - what a scam - KBB instant cash offer was $9,015 - the Hyundai dealer in Bend Oregon offered me $7,000. I ask why the big difference - they said it was a rear wheel drive not an all-wheel drive - well duh, that's what it said on the Autotrader KBB instant offer! I asked if there was anything different about the car than was represented on the KBB offer - they said no...what a shady operation - can't believe I wasted an hour at that dealership and with the KBB instant offer - this is a SCAM

KBB Instant Cash - Worked for us Turned in a honest KBB cash back evaluation on our 2009 Ford Escape. Went to the dealer not expecting positive results. A 20 minute evaluation was done by the manager who came back and asked if we are willing to accept the KBB Instant Cash Offer. We came back in the evening when we were both available to sign over the title. A different manager took care of us and we were in and out in a short time period. The check was mailed to us and arrived 3 days later. Cochran VW and Infiniti in Wexford, PA was up front, attentive and professional. The experience was beyond expectations.