Pretty unhappy that I can no longer get… Pretty unhappy that I can no longer get the value of my used car....JUST FOR ME. The idea that I want to be solicited with offers is INCREDIBLY invasive. Do not FORCE me to receive solicitations. This practice completely devalues your site. I also want to point out that after completing a review on their site....I COULDN'T POST it. I guess my low star rating was something they didn't want to be seen. REALLY disappointing. It makes me no longer trust their valuations...clearly they sold out for ads and leads.

KBB Vehicle Valuation Request -- DON'T BOTHER! On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

Bait-and-switch scam - don't be fooled They gave me an instant price quote online, and when I visited 2 local dealers both of them reduced the price by about 10% even though they both agreed with the condition and all criteria I entered online. The first one added a $1000 "certification fee" and the second one just said they adjusted it because of "the economy". I had gotten the price quote 3 hours earlier. This is a complete BAIT-AND-SWITCH - save your time and don't use it.

Three words: Bait...and...screw. KBB's "cash offer" will generally be higher than Carvana's. The difference? Carvana will actually PAY YOU CASH for your car. With KBB, you have to take your car to the dealership... and negotiate. (It would be interesting to see if ANY KBB deal is ever actually completed with that value.) Wanna bet they will find enough "imperfections" on your trade-in to reduce their "instant" offer to at or below Carvana's? DO NOT WASTE YOUR TIME WITH KBB's INSTANT-CASH NONSENSE. It should actually be illegal.

Scam website they price vehicles… Scam website they price vehicles extremely low so when you want to trade your vehicle at a dealership they use Kelly blue book to value it but when you buy a truck from a dealership its 10 times higher then what Kelly blue book prices. The only reason it exists is so that dealerships can scam you out of what your truck is actually worth.