Three words: Bait...and...screw. KBB's "cash offer" will generally be higher than Carvana's. The difference? Carvana will actually PAY YOU CASH for your car. With KBB, you have to take your car to the dealership... and negotiate. (It would be interesting to see if ANY KBB deal is ever actually completed with that value.) Wanna bet they will find enough "imperfections" on your trade-in to reduce their "instant" offer to at or below Carvana's? DO NOT WASTE YOUR TIME WITH KBB's INSTANT-CASH NONSENSE. It should actually be illegal.

KBB Vehicle Valuation Request -- DON'T BOTHER! On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

Had to give a star... I think it takes away the legitimacy of the KBB Valuation The process and choice to use KBB came with expectations. Top of list -Professional Accurate Valuation of my vehicle. The calls came in 2x-3x daily, finally answered and went to dealership. Unprofessional people that want to steal your car. 100% abuse of a system. I tried to educate the people in that fact that I WAS NOT born yesterday. I would say it is as aggravating as placing your car for sale in marketplace.

I would not listen to what kbb values… I would not listen to what kbb values your car at. They low ball the crap out of you. I bought my car for 49000 dollars. This car is immaculate with low miles. These dirtbags gave me a value of 9800. Without seeing the car at all. I take it to car max and guess what it’s worth 14978. No wonder the car market is like it is. These people lowball everyone. BY PASS THESE RIP OFF ARTIST!!!!

Can I give Zero stars??? Big hassle, no reality in the online offer Can I give Zero stars? What a complete waste of time. Was immediately contacted by 2 dealers who expressed interest in my car at a higher than instant offer price. Wasted my saturday visiting both and being scammed and lowballed by over 20%, even after being told "the vehicle was better than my description, but they could not sell it at a profit at auction!" What a time waster. Never again