Would give zero stars if I could Would give zero stars if I could. There are no legitimate offers just instant harassment from local dealerships via text and email. Weeks later I am still being contacted after telling them to leave me alone. Never even got a specific price.

You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

Pretty unhappy that I can no longer get… Pretty unhappy that I can no longer get the value of my used car....JUST FOR ME. The idea that I want to be solicited with offers is INCREDIBLY invasive. Do not FORCE me to receive solicitations. This practice completely devalues your site. I also want to point out that after completing a review on their site....I COULDN'T POST it. I guess my low star rating was something they didn't want to be seen. REALLY disappointing. It makes me no longer trust their valuations...clearly they sold out for ads and leads.

Complete scam Complete scam. Went to 4 different dealers who started contacting me after completing a KBB ICO. Each dealer printed me off a sheet FROM KBB with different numbers for my car in "good" condition and each sheet added an arbitrary amount for the options and mileage adjustment. This whole thing is a big joke. Go to CarMax where at least they don't lie to you.

KBB Instant Cash - Worked for us Turned in a honest KBB cash back evaluation on our 2009 Ford Escape. Went to the dealer not expecting positive results. A 20 minute evaluation was done by the manager who came back and asked if we are willing to accept the KBB Instant Cash Offer. We came back in the evening when we were both available to sign over the title. A different manager took care of us and we were in and out in a short time period. The check was mailed to us and arrived 3 days later. Cochran VW and Infiniti in Wexford, PA was up front, attentive and professional. The experience was beyond expectations.