Had to give a star... I think it takes away the legitimacy of the KBB Valuation The process and choice to use KBB came with expectations. Top of list -Professional Accurate Valuation of my vehicle. The calls came in 2x-3x daily, finally answered and went to dealership. Unprofessional people that want to steal your car. 100% abuse of a system. I tried to educate the people in that fact that I WAS NOT born yesterday. I would say it is as aggravating as placing your car for sale in marketplace.

You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

KBB Vehicle Valuation Request -- DON'T BOTHER! On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

F this website offered me 1,000$ for… F this website offered me 1,000$ for my car then sold my phone number to every dealership and I got phone calls all night and 7 in the morning to y on a Saturday form dealerships in hell not interested in. I work hard all week and look forward to sleeping in before my kids wake me up and these sales people call me to ask if I want to buy a car!!! Even if you tell them to remove your phone number they have some one different call. F this company it’s trash!!!!!!

Wish I could rate this a zero Star Wish I could rate this a zero Star - what a scam - KBB instant cash offer was $9,015 - the Hyundai dealer in Bend Oregon offered me $7,000. I ask why the big difference - they said it was a rear wheel drive not an all-wheel drive - well duh, that's what it said on the Autotrader KBB instant offer! I asked if there was anything different about the car than was represented on the KBB offer - they said no...what a shady operation - can't believe I wasted an hour at that dealership and with the KBB instant offer - this is a SCAM