Had to give a star... I think it takes away the legitimacy of the KBB Valuation The process and choice to use KBB came with expectations. Top of list -Professional Accurate Valuation of my vehicle. The calls came in 2x-3x daily, finally answered and went to dealership. Unprofessional people that want to steal your car. 100% abuse of a system. I tried to educate the people in that fact that I WAS NOT born yesterday. I would say it is as aggravating as placing your car for sale in marketplace.

Scam website they price vehicles… Scam website they price vehicles extremely low so when you want to trade your vehicle at a dealership they use Kelly blue book to value it but when you buy a truck from a dealership its 10 times higher then what Kelly blue book prices. The only reason it exists is so that dealerships can scam you out of what your truck is actually worth.

Service is reducing trade-in prices Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC. In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

KBB Insta Cash Offer - UNLESS YOU ARE DESPERATE All KBB does for a Insta Cash Offer is lower the value of the car to a price that is extremely attractive to dealers. It’s the “I am desperate” price. Adding insult to this, you have to go to the dealer where they find every reason to lower the price further. Stay far away from this scam. If you can find a family member, friend or just anyone you remotely know sell the vehicle to them at a great price (but higher than KBB Insta Cash Offer) you will feel good about it.

You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!