You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

Can I give Zero stars??? Big hassle, no reality in the online offer Can I give Zero stars? What a complete waste of time. Was immediately contacted by 2 dealers who expressed interest in my car at a higher than instant offer price. Wasted my saturday visiting both and being scammed and lowballed by over 20%, even after being told "the vehicle was better than my description, but they could not sell it at a profit at auction!" What a time waster. Never again

Bait-and-switch scam - don't be fooled They gave me an instant price quote online, and when I visited 2 local dealers both of them reduced the price by about 10% even though they both agreed with the condition and all criteria I entered online. The first one added a $1000 "certification fee" and the second one just said they adjusted it because of "the economy". I had gotten the price quote 3 hours earlier. This is a complete BAIT-AND-SWITCH - save your time and don't use it.

Scam website they price vehicles… Scam website they price vehicles extremely low so when you want to trade your vehicle at a dealership they use Kelly blue book to value it but when you buy a truck from a dealership its 10 times higher then what Kelly blue book prices. The only reason it exists is so that dealerships can scam you out of what your truck is actually worth.

Three words: Bait...and...screw. KBB's "cash offer" will generally be higher than Carvana's. The difference? Carvana will actually PAY YOU CASH for your car. With KBB, you have to take your car to the dealership... and negotiate. (It would be interesting to see if ANY KBB deal is ever actually completed with that value.) Wanna bet they will find enough "imperfections" on your trade-in to reduce their "instant" offer to at or below Carvana's? DO NOT WASTE YOUR TIME WITH KBB's INSTANT-CASH NONSENSE. It should actually be illegal.