Service is reducing trade-in prices Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC. In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

Kbb is deceitful.… Kbb gives you a estimate for vehicle and does not honor it. They just want you to go to dealership and then they will lower bid even more. Below is text from meetings with Stepan Wade in Saint george dealerships. Dan great working with you yesterday. Very disappointed with your Dodge boss not honoring his offer. Tell that boss to take marketing lessons and maybe learn to interact with customers. His estimate was supposed to be good for 7 days per kbb and would not honor it 30 minutes later

Can I give Zero stars??? Big hassle, no reality in the online offer Can I give Zero stars? What a complete waste of time. Was immediately contacted by 2 dealers who expressed interest in my car at a higher than instant offer price. Wasted my saturday visiting both and being scammed and lowballed by over 20%, even after being told "the vehicle was better than my description, but they could not sell it at a profit at auction!" What a time waster. Never again

This is the worst website to check your… This is the worst website to check your the value of your car. After entering all the details of the car they still do not give you the value. DO NOT WASTE TIME ENTERING DETAILS OF YOUR CAR !!!!

F this website offered me 1,000$ for… F this website offered me 1,000$ for my car then sold my phone number to every dealership and I got phone calls all night and 7 in the morning to y on a Saturday form dealerships in hell not interested in. I work hard all week and look forward to sleeping in before my kids wake me up and these sales people call me to ask if I want to buy a car!!! Even if you tell them to remove your phone number they have some one different call. F this company it’s trash!!!!!!