You won't get what KBB promises - a ripoff! Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

Had to give a star... I think it takes away the legitimacy of the KBB Valuation The process and choice to use KBB came with expectations. Top of list -Professional Accurate Valuation of my vehicle. The calls came in 2x-3x daily, finally answered and went to dealership. Unprofessional people that want to steal your car. 100% abuse of a system. I tried to educate the people in that fact that I WAS NOT born yesterday. I would say it is as aggravating as placing your car for sale in marketplace.

Can I give Zero stars??? Big hassle, no reality in the online offer Can I give Zero stars? What a complete waste of time. Was immediately contacted by 2 dealers who expressed interest in my car at a higher than instant offer price. Wasted my saturday visiting both and being scammed and lowballed by over 20%, even after being told "the vehicle was better than my description, but they could not sell it at a profit at auction!" What a time waster. Never again

This is the worst website to check your… This is the worst website to check your the value of your car. After entering all the details of the car they still do not give you the value. DO NOT WASTE TIME ENTERING DETAILS OF YOUR CAR !!!!

KBB customers are the most uneducated… KBB customers are the most uneducated people ever. Stop complaining about the calls that you are getting from dealers when YOU provided the phone number. Excuses like "I did not know that they will send my information to multiple dealers" are plain stupid especially when there are multiple places on the KBB offer that states that you WILL be contacted by dealers, including in the Terms and conditions at the end that KBB REQUIRES to click on to make sure that you read them! Also DO NOT mark your car as perfect when it is not! 99% of the complaining customers here misrepresented their cars drastically and love to complain when the dealers find out their lies and shenanigans. Play stupid games win stupid prices....