Bait-and-switch scam - don't be fooled They gave me an instant price quote online, and when I visited 2 local dealers both of them reduced the price by about 10% even though they both agreed with the condition and all criteria I entered online. The first one added a $1000 "certification fee" and the second one just said they adjusted it because of "the economy". I had gotten the price quote 3 hours earlier. This is a complete BAIT-AND-SWITCH - save your time and don't use it.

KBB Insta Cash Offer - UNLESS YOU ARE DESPERATE All KBB does for a Insta Cash Offer is lower the value of the car to a price that is extremely attractive to dealers. It’s the “I am desperate” price. Adding insult to this, you have to go to the dealer where they find every reason to lower the price further. Stay far away from this scam. If you can find a family member, friend or just anyone you remotely know sell the vehicle to them at a great price (but higher than KBB Insta Cash Offer) you will feel good about it.

KBB Vehicle Valuation Request -- DON'T BOTHER! On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

KBB customers are the most uneducated… KBB customers are the most uneducated people ever. Stop complaining about the calls that you are getting from dealers when YOU provided the phone number. Excuses like "I did not know that they will send my information to multiple dealers" are plain stupid especially when there are multiple places on the KBB offer that states that you WILL be contacted by dealers, including in the Terms and conditions at the end that KBB REQUIRES to click on to make sure that you read them! Also DO NOT mark your car as perfect when it is not! 99% of the complaining customers here misrepresented their cars drastically and love to complain when the dealers find out their lies and shenanigans. Play stupid games win stupid prices....

Wish I could rate this a zero Star Wish I could rate this a zero Star - what a scam - KBB instant cash offer was $9,015 - the Hyundai dealer in Bend Oregon offered me $7,000. I ask why the big difference - they said it was a rear wheel drive not an all-wheel drive - well duh, that's what it said on the Autotrader KBB instant offer! I asked if there was anything different about the car than was represented on the KBB offer - they said no...what a shady operation - can't believe I wasted an hour at that dealership and with the KBB instant offer - this is a SCAM