The book values are completely out of… The book values are completely out of sync. Seems like it’s being manipulated to help banks and insurance companies from having to pay for actual daily market values. I’d like to go to this magical KBB car lot and buy cars at the prices they value them at.

KBB customers are the most uneducated… KBB customers are the most uneducated people ever. Stop complaining about the calls that you are getting from dealers when YOU provided the phone number. Excuses like "I did not know that they will send my information to multiple dealers" are plain stupid especially when there are multiple places on the KBB offer that states that you WILL be contacted by dealers, including in the Terms and conditions at the end that KBB REQUIRES to click on to make sure that you read them! Also DO NOT mark your car as perfect when it is not! 99% of the complaining customers here misrepresented their cars drastically and love to complain when the dealers find out their lies and shenanigans. Play stupid games win stupid prices....

KBB Instant Cash - Worked for us Turned in a honest KBB cash back evaluation on our 2009 Ford Escape. Went to the dealer not expecting positive results. A 20 minute evaluation was done by the manager who came back and asked if we are willing to accept the KBB Instant Cash Offer. We came back in the evening when we were both available to sign over the title. A different manager took care of us and we were in and out in a short time period. The check was mailed to us and arrived 3 days later. Cochran VW and Infiniti in Wexford, PA was up front, attentive and professional. The experience was beyond expectations.

Wish I could rate this a zero Star Wish I could rate this a zero Star - what a scam - KBB instant cash offer was $9,015 - the Hyundai dealer in Bend Oregon offered me $7,000. I ask why the big difference - they said it was a rear wheel drive not an all-wheel drive - well duh, that's what it said on the Autotrader KBB instant offer! I asked if there was anything different about the car than was represented on the KBB offer - they said no...what a shady operation - can't believe I wasted an hour at that dealership and with the KBB instant offer - this is a SCAM

I would not listen to what kbb values… I would not listen to what kbb values your car at. They low ball the crap out of you. I bought my car for 49000 dollars. This car is immaculate with low miles. These dirtbags gave me a value of 9800. Without seeing the car at all. I take it to car max and guess what it’s worth 14978. No wonder the car market is like it is. These people lowball everyone. BY PASS THESE RIP OFF ARTIST!!!!