Scam Company. The keep charging after you quit The same thing happened with me. We e-mailed them in order to quit our subscription. They never cancelled it. Because we have many transactions in our account we did not realised it until after four months. They keed charging us 135 USD for four months eventhough we explicitly told them to quit subscription. They refused to give the money back (540 USD). Apart from that the reason we quit our subscription was because the poor service and several problems with the bot. If you ask them for an invoice you will realise that they do not have an official business. Totally scam! KEEP AWAY.

SCAM AND FRAUD Tried using them for some client accounts. It's a scam company. I contacted support million times to try and cancel the account and every month they keep charging me. I made it very clear that I wanted the account canceled and yet, they still keep charging the account. There is also NO WAY on their site to deactivate your debit card or c cancel your account. They removed that as an option! SCAM and FRAUD.

Very scammy company Very scammy company. There’s no where on the website that allows you to cancel the subscription. After weeks of emails back and forth with them giving me solution that do not work, and then telling me that’s they experiencing technical difficulties and it should be resolved within a couple days, none of their features worked. I asked for a refund and then they said they don’t offer them and then asked me WHY I wanted a refund? Did they not see the previous 10+ emails that went back and forth?! If this happens to you, call your credit card company and issue a chargeback. Hopefully with enough chargebacks their credit card merchant will tell them they need to fix their policies and platform.

SCAM COMPANY. The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.

Their service is average at best Their service is average at best, but their customer support and specifically their deceptive and fraudulent billing is why I give them one star. They enroll you at purchase in automatic billing, which may be fine if you purchase month to month but if you do it annually, be careful. They will not send out a reminder and they will not provide any pro-rated credits back to you if you cancel...for example if you did not want to renew and discovered they had billed you for a year the day after your date. They will charge you for the full 12 months and will not give any type of refund. Multiple attempts to rectify through their customer support met with the same answer. Attempts to talk to management have been dead ends. They are a ghost. So basically they use deception and fraudulent billing and no remedies. STAY AWAY FROM THIS COMPANY. Ignore the pseudo responses in other reviews from the Company indicating to contact support. They will all be dead ends if it is any topic related to getting refunds.