SCAM COMPANY. The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.

Useless tool that will not grow your… Useless tool that will not grow your instagram footprint but cause you trouble. There is no way to cancel the subscription online. You can't even update your credit card. There is no proper contact details. No proper invoice. No valid Tax ID. It all looks very bad. Charging us 359.40 USD for a useless tool and no proper documentation. No support. Very bad service. I will not buy again

Their service is average at best Their service is average at best, but their customer support and specifically their deceptive and fraudulent billing is why I give them one star. They enroll you at purchase in automatic billing, which may be fine if you purchase month to month but if you do it annually, be careful. They will not send out a reminder and they will not provide any pro-rated credits back to you if you cancel...for example if you did not want to renew and discovered they had billed you for a year the day after your date. They will charge you for the full 12 months and will not give any type of refund. Multiple attempts to rectify through their customer support met with the same answer. Attempts to talk to management have been dead ends. They are a ghost. So basically they use deception and fraudulent billing and no remedies. STAY AWAY FROM THIS COMPANY. Ignore the pseudo responses in other reviews from the Company indicating to contact support. They will all be dead ends if it is any topic related to getting refunds.

i cancelled in Q1/2020 but still got charged again i cancelled in Q1/2020. Got it in writing. got from them a replay to my cancellation. now they charged me again over 320€ for a service that does not work. After contacting them again, they claim to not know of a cancellation and refuse to refund. Sounds very much like scam.

Very scammy company Very scammy company. There’s no where on the website that allows you to cancel the subscription. After weeks of emails back and forth with them giving me solution that do not work, and then telling me that’s they experiencing technical difficulties and it should be resolved within a couple days, none of their features worked. I asked for a refund and then they said they don’t offer them and then asked me WHY I wanted a refund? Did they not see the previous 10+ emails that went back and forth?! If this happens to you, call your credit card company and issue a chargeback. Hopefully with enough chargebacks their credit card merchant will tell them they need to fix their policies and platform.