Friendly and fast Quick turnaround, reached out over the phone for questions, got all info very clearly

Total Appreciation for Attention to Details I appreciate the company calling me to verify the size of the vest that I needed for my dog. The gentleman saw that I stated that my dog was a miniature poodle and realized that more than likely the size that I requested for the vest would probably be to big. I truly appreciated their attention to details and providing that personalized attention. He assured me that if I received the vest and it did not fit my dog properly, that I could return it for one that fitted. That's what great customer service is all about. I would recommend this company to anyone.

Adam Adam initially answered my call & and from that moment on, I could tell he was a valuable employee. He was very helpful, knowledgeable and personable. He walked me through the process and made every effort to meet (& EXCEED!) my expectations. Thank you Adam.

OUTSTANDING customer service We have used this company for years, but their recent response was above and beyond our expectations. We have recently moved from California to Los Cabos, Mexico. Unfortunately, someone lifted my wallet from my purse at the grocery store - with our Service Dog card inside. I visited their website at 8 PM (after calling all the credit card companies, etc.) and they not only responded to my inquiry but made ordering a new card absolutely painless. If you need a card for your service dog, these are absolutely the best people to use! Couldn't give them any higher recommendation!

Excellent service on every level - Adam was great to deal with Adam was great to deal with. All my questions were answered and loved that he followed up like he said he would do. My order was received in a timely manner and everything was accurate. A breath of fresh air to deal with in every aspect.