Aaron Brymer
GBThis website is the best website This website is the best website, and the company is the best in their industry, their competitors don't even compare, especially in the customer service and level of quality and care they provide.
The Studio of Hope Corporation
GBOur nonprofit corp contacted… Our nonprofit corp contacted Ninjanumber.com to help with a fund-raising campaign. They allegedly provide free/grant through a program on their website, I followed the instruction by adding a link to Ninjanumber.com on our main page and attached a copy of our IRS 501c3 determinaton letter that proves we are an exempt charity. They sent back a boiler plate "on it like a ninja" email and so far they have been just like ninjas, out of site and nowhere to be found, nothing, no explanation for not contacting us , no phone call, no rejection letter, nothing! Sent another request, more of the same "on it like a ninja". (Edited) Update: After posting this comment, I was contacted by another representive, who apologized for our experience, and offered to give us another chance. (our 2 point application has been sent twice) I'll update after an actual commitment has been made...
John Barron
GBGrossly overpriced, no customer service, constant price increases I'm an 8 yr customer with this service, which went well when it was operated by Voicenation, but acquired by NextPBX/Ninja-Number 2 yrs ago - and service has gone downhill from there. They immediately doubled the price of service (+200% price increase, and then doubled it again the following year 400% and again the year after that to the point I was paying nearly x6 the amount I had 2 yrs prior under Voicenation. Oddly, you call their customer service line (Voicenation had great customer service reps) however, Ninja-number DOES NOT - they have a "message service" were a person takes your info and requests, then forwards it into oblivion - an they won't return any emails. After being ripped off for years for an overpriced service, I canceled when they gave their latest price increase (they will only give you a 2-wk notice - which btw, is a violation of FCC regulations) - yet they STILL charged my account for a canceled service. - Voicenation was a good company - but its affiliate NextPBX/Ninja-Number is running their business into the ground with their greed and lack of CS.
Ashton
GBGreat Product Great Experience with NinjaNumber so far. I run a small business and the value add with NinjaNumber is incredible. Easy to use and highly recommended.
Dottie Dressler Thomas
GBLaura helped me with an issue I am…Which she took care of it very swiftly and succinctly! Laura helped me with an issue I am having with my new Ninja Blender. I have NEVER experienced such excellent customer service in my life!!! Please pat her on the back for me.