Tech support eventually ignores you. I have been with ninja or its predecessor company for several years. No problem until recently. Unlike other reviews, I had no problem speaking with tech support, and he (probably just one) was very friendly, and tried to help with my problem. But, after it could not be resolved, he has repeatedly ignored many emails. When a caller connects with my number after 2-3 dial tones, there's often a three to four second pause (white noise) before one more ring and then my outgoing message. Therefore, many callers may hang-up. Avoid this company.

HORRID CUSTOMER SERVICE Really really horrible customer service. I have never been treated so rude in my life when I did get someone to answer. Then for ongoing support... zero. They won't call you back. They have this attitude that it's all there, just look on the site. The features work intermittently. They told me it would do things it won't so they later retracted. Too late, it's printed on my materials! Wish I'd never signed up.

I have been with Ninja for 8 years by… I have been with Ninja for 8 years by way of voicenation and the day of Thanksgiving, where I get the most calls for donations and video work, all of my numbers stopped working and have disappeared from my dashboard. I called tech support and obtained an answering service and was told it may take 2 to 3 days to get a response and that's not including a holiday weekend. My service is mysteriously gone and I can't get any answers or help while our organization is embarrassed and humiliated by the experience.

This website is the best website This website is the best website, and the company is the best in their industry, their competitors don't even compare, especially in the customer service and level of quality and care they provide.

Laura helped me with an issue I am…Which she took care of it very swiftly and succinctly! Laura helped me with an issue I am having with my new Ninja Blender. I have NEVER experienced such excellent customer service in my life!!! Please pat her on the back for me.