Tech support eventually ignores you. I have been with ninja or its predecessor company for several years. No problem until recently. Unlike other reviews, I had no problem speaking with tech support, and he (probably just one) was very friendly, and tried to help with my problem. But, after it could not be resolved, he has repeatedly ignored many emails. When a caller connects with my number after 2-3 dial tones, there's often a three to four second pause (white noise) before one more ring and then my outgoing message. Therefore, many callers may hang-up. Avoid this company.

Best virtual phone number service… Best virtual phone number service around.Has helped my company and the overall communication. As a growing small company, we don't miss a single call. I wish I had found them earlier. Super easy set up and easy management thru the dashboard. Highly recommended!!

Great Product Great Experience with NinjaNumber so far. I run a small business and the value add with NinjaNumber is incredible. Easy to use and highly recommended.

Our nonprofit corp contacted… Our nonprofit corp contacted Ninjanumber.com to help with a fund-raising campaign. They allegedly provide free/grant through a program on their website, I followed the instruction by adding a link to Ninjanumber.com on our main page and attached a copy of our IRS 501c3 determinaton letter that proves we are an exempt charity. They sent back a boiler plate "on it like a ninja" email and so far they have been just like ninjas, out of site and nowhere to be found, nothing, no explanation for not contacting us , no phone call, no rejection letter, nothing! Sent another request, more of the same "on it like a ninja". (Edited) Update: After posting this comment, I was contacted by another representive, who apologized for our experience, and offered to give us another chance. (our 2 point application has been sent twice) I'll update after an actual commitment has been made...

This website is the best website This website is the best website, and the company is the best in their industry, their competitors don't even compare, especially in the customer service and level of quality and care they provide.