Absolutely Awful - Steer Clear of Fluid Hosting I was a Fluid Hosting VPS customer for over 10 years. Initially their service was outstanding. That degraded gradually over the years until "abysmal" would be a charitable description. They ultimately told me that I'd have to upgrade because they were shutting down the hardware I was on. I moved my website to another provider, and told FH to terminate my service and refund my money. They currently owe me over $700 which they want to give me as a service credit, and they don't even offer the service I need! Steer clear of these dishonest clowns.

Another Outage Their DNS has been off line for about 4 hours now, meaning my web site has gone dark and nobody can send me e-mail. They are not answering their phones, and have posted nothing on their web site.

Almost impossible to terminate billing. Took over a year to get my accounts closed. After I first emailed and called them (and got no response), Fluid Hosting accepted responsibility and agreed that my accounts would have been terminated at that time had they responded. After following the process they required to terminate accounts, they closed one -- and left my 'annual' account open because it had been renewed during the time that they weren't responding to my requests to close it and they weren't sure whether I wanted to close it because I couldn't get a refund? It's maddeningly confusing. In all, I should have been more vigilant about this company's continued billing, but getting them to simply close an account (much less actually respond to email or voicemail) has been like pulling teeth.

Another one bites the dust They appear to be gone. Phones go to voice mail and no return of emails.

The old Fluidhosting has gone The old Fluidhosting seems to have disappeared, along with the helpful approach. They changed their payment methods, so my autopay failed. Eventually after I raised a ticket they sent me a separate link for payment. By then they'd closed my account, and I'd opened one on another package on what looks like a different Fluidhosting. After three weeks of going round in circles with mostly unhelpful answers and requests for user passwords, it isn't clear whether our websites can be recovered. It's taken this long to get the new host account working, as the default option to set up an initial account seems to be to transfer from another registrar, which I wouldn't do. Been a customer for over ten years; not much longer.