Horrible Horrible. Frustrating. It's very time consuming to have your ticket answered with cryptic half-assed answers. So you have to go back and address their answers and more cryptic, inarticulate, incompetent answers. Go elsewhere, I'm trying to.

billing support and fast plan move Great business, wanted to be suggested a new plan as I outgrew my old one, they suggested a good one and refunded me the extra charges for using to much diskspace, spoke with dave tong and andrew gilfillan they was very helpful. I highly recommend fluidhosting.com used for years.

Another Outage Their DNS has been off line for about 4 hours now, meaning my web site has gone dark and nobody can send me e-mail. They are not answering their phones, and have posted nothing on their web site.

The old Fluidhosting has gone The old Fluidhosting seems to have disappeared, along with the helpful approach. They changed their payment methods, so my autopay failed. Eventually after I raised a ticket they sent me a separate link for payment. By then they'd closed my account, and I'd opened one on another package on what looks like a different Fluidhosting. After three weeks of going round in circles with mostly unhelpful answers and requests for user passwords, it isn't clear whether our websites can be recovered. It's taken this long to get the new host account working, as the default option to set up an initial account seems to be to transfer from another registrar, which I wouldn't do. Been a customer for over ten years; not much longer.

Another one bites the dust They appear to be gone. Phones go to voice mail and no return of emails.