Bruce Zamora
GBHosting is so good Awesome hosting service. I am using this hosting service from one year. Thanks
Pedro Carneiro
PTNever, ever, purchase services from Fluid Hosting Never, but NEVER use fluidhosting.com. I was a loyal customer for many years, paid all bills on time. Once I decided to terminate service after a completely unusable WP hosting service, I have been denied a refund, as well as being charged for a service I had already cancelled months back. Fluid Hosting now owes me 2 refunds for over 3 months and the response is either silence or "we will get back asap". Dave, from billing (perhaps not even a real person) is always "on tour". This is complete and absolute EXTORTION.
Jacob White
GBFast hosting I am getting very fast hosting service from "Fluid Hosting" company. They really awesome service provider.
Adam S.
GBAlmost impossible to terminate billing. Took over a year to get my accounts closed. After I first emailed and called them (and got no response), Fluid Hosting accepted responsibility and agreed that my accounts would have been terminated at that time had they responded. After following the process they required to terminate accounts, they closed one -- and left my 'annual' account open because it had been renewed during the time that they weren't responding to my requests to close it and they weren't sure whether I wanted to close it because I couldn't get a refund? It's maddeningly confusing. In all, I should have been more vigilant about this company's continued billing, but getting them to simply close an account (much less actually respond to email or voicemail) has been like pulling teeth.
Mike
GBThey're horrible They're horrible. I had a website with them for three years or so. I got an email from them about migrating my account whatever that means. I then got a bill from them for $150 which I paid. They then suspended my account. I've tried multiple times in multiple ways to reach them, with no success. When you call their number, no one answers and it just goes to voicemail for all the options they give. I've left many voicemails, but no one has called me back. I tried emailing them. No response. I sent them a ticket and here is the automated response I got: "This is an automated message at [their email address]. Unfortunately, no human has been assigned to watch this mailbox. For that reason, your email has not reached anybody at Fluid Hosting, and thus, your email will not be replied by anybody. This is the only reply you will receive." So there is no way to get in touch with them and no service of any kind. That is what I call atrocious customer service.