Machine translations at human prices This company is selling machine translation at human translation prices. If you actually speak the language natively you'll understand this when you see translations for words like "Sign up" directly converted into phonetic foreign borrow words like サインアップする instead of the natural and correct translation of 登録する. I rejected the translations stating this, but Gengo staff said my rejection wasn't valid and that these were "quality translations." AVOID THIS COMPANY AT ALL COSTS.

Bad for everyone Imagine that you're translating subtitles to a video, and the person speaking is stuttering, starting and ending a sentence, changing tense, etc. You translate it in line with the tone of the original translation, as well you should. Then the Gengo review comes in and marks your translation as "awkward". "Well, of course, it's awkward, because the original is awkward," you say. The Gengo support team dismisses you with a repetitive statement of, "As a translator, it's your job to make it not awkward." So, when the original is, "I...I mean...I don't know, I wasn't...I couldn't have...I'm not sure I..." according to Gengo, your translation should be: "I don't know." Anything else will be marked as "awkward". This is a terrible experience for a translator AND a bad result for the customer.

Just don't bother, they are a joke Their big headline on the website says "Professional translation within hours" which is a complete lie and any translation you order will take at least a week before corrections. The home page also says "Ready to get started? Translate instantly using our order form." - Yeah right. I rejected my translation because it did not meet our needs and there were errors on every email (11 emails / 5500 words) and explained that I only used them because of speed, so what did they do. Gave it to someone else to translate so now it's going to be another week or more. Complete and utter discrace - will never use again and I will be publishing this review over social media.

We had been using Gengo for quite a … We had been using Gengo for quite a while. We are a global company, and before we use the translations in our product, we often have regional contacts from our parent company review the translations. Almost every time there are at least 2 or 3 languages that receive terrible feedback from our proofreaders. They have mentioned that it's as if it is being translated by a robot, which leads me to believe that lazy translators just use google translate. We've also had customers write in to our support telling us how awfully things are translated. We've moved on to a much more professional quality service.

I dont wana give them even a single… I dont wana give them even a single star as well. They are hiring translators worldwide, they take tests, and then they say "oh we dont have much colections ye ye ye...then they say install rss feed....thats always empty....then their support says umm we hv preffered translators...ye ye ye.... I am a pro translator and didntget job since months... I think there are indians behind it making people fool, as the girl talking me on the behalf of their support looks indian hindu....