Gengo is unreliable and poor quality Gengo is unreliable and poor quality. I submitted a document for translation, and when they had completed this, I compared it to a free translation through google. It cost me over 300$ and when I rejected this, because I am not able to use it, my money was not returned. It has been an awful experience and I will not be returning or recommending this service to others. Save your money, Google translate will provide you with the same quality. Or connect with a freelancing company to help you. When I rejected the work and it went under review, they decided this met quality standards and that I should be more specific as to my requests. Poor customer service and an absolute rip off for your money.

Machine translations at human prices This company is selling machine translation at human translation prices. If you actually speak the language natively you'll understand this when you see translations for words like "Sign up" directly converted into phonetic foreign borrow words like サインアップする instead of the natural and correct translation of 登録する. I rejected the translations stating this, but Gengo staff said my rejection wasn't valid and that these were "quality translations." AVOID THIS COMPANY AT ALL COSTS.

I was satisfied until a problem appeared We've done several translations using gengo.com and had been satisfied so far. Last translation we rejected a translation due to three mistakes related to the meaning of our sentences and only got a short mail, that after a review, gengo.com is on the opinion that the original work meets gengo's standards. No word on the examples we mentioned in our complain; no offer. I'm not satisfied with this

I used Gengo to once translate a letter… I used Gengo to once translate a letter from Eng->Japanese that I wanted to send to my girlfriend's company about their poor COVID work-from-office rules. I received the translation in less than 24 hours and upon showing it to a JP friend they said it was mostly perfect. There are lots of negative reviews on this site, but this is my own experience

I dont wana give them even a single… I dont wana give them even a single star as well. They are hiring translators worldwide, they take tests, and then they say "oh we dont have much colections ye ye ye...then they say install rss feed....thats always empty....then their support says umm we hv preffered translators...ye ye ye.... I am a pro translator and didntget job since months... I think there are indians behind it making people fool, as the girl talking me on the behalf of their support looks indian hindu....