Spent around £500 ordering translations… Spent around £500 ordering translations for a client with the quality service, only to be presented with mere Google Translations, spent weeks asking for a refund with customer support, absolutely useless company with no morals. AVOID AT ALL COSTS! JUST USE GOOGLE TRANSLATE AND SAVE YOURSELF MONEY, GENGO SUCKS!!!!!!

Google can provide the same… Google can provide the same translations for 0.00 cents. It's a much better deal, and no, it doesn't matter if you pay for their "higher quality" service, Google can still do the exact same job... why pay for it?

Be prepared to pay for nothing Requested a translation from Gengo for which I had to pay in advance. Then told there was no translator willing/able to take it on because it was too difficult but they were going to keep the money anyway as a "credit" in my account! Alternatively I could pay more for their premium service. Not on your nelly. Will stick to reputable/serious translation agencies in the future or Google Translate rather than throw my money out of the window.

I used Gengo to once translate a letter… I used Gengo to once translate a letter from Eng->Japanese that I wanted to send to my girlfriend's company about their poor COVID work-from-office rules. I received the translation in less than 24 hours and upon showing it to a JP friend they said it was mostly perfect. There are lots of negative reviews on this site, but this is my own experience

I dont wana give them even a single… I dont wana give them even a single star as well. They are hiring translators worldwide, they take tests, and then they say "oh we dont have much colections ye ye ye...then they say install rss feed....thats always empty....then their support says umm we hv preffered translators...ye ye ye.... I am a pro translator and didntget job since months... I think there are indians behind it making people fool, as the girl talking me on the behalf of their support looks indian hindu....