Be prepared to pay for nothing Requested a translation from Gengo for which I had to pay in advance. Then told there was no translator willing/able to take it on because it was too difficult but they were going to keep the money anyway as a "credit" in my account! Alternatively I could pay more for their premium service. Not on your nelly. Will stick to reputable/serious translation agencies in the future or Google Translate rather than throw my money out of the window.

What a Bullsh*t company What a Bullsh*t company! The English-Korean pair tests were the worst quality word-for-word translation. The reviews were completely bullsh*t too. It's obvious the so-called professional reviewers are probably the same people who translated/made up the terrible word-for-word tests. Also, it turns out the reviewers also work as translators at Gengo, so clearly they don't want competition, so they would dismiss any great test translations with made up, bullsh*t, phony excuses which is possible because their reviews are final and no rebuke is allowed. One of the worst translation companies ever!

I used Gengo to once translate a letter… I used Gengo to once translate a letter from Eng->Japanese that I wanted to send to my girlfriend's company about their poor COVID work-from-office rules. I received the translation in less than 24 hours and upon showing it to a JP friend they said it was mostly perfect. There are lots of negative reviews on this site, but this is my own experience

Pre-tests are falsified... Just took the MCQ test to be approved as Translator (French to English). I have been reading, writing and speaking both languages for 35 yrs. And been doing professional technical translations for the past 10 years. I got only a 1 out of 5 correct... either i am completely inept or their tests are biased/ wrong.

I Love Gengo We need quick translations for my clients and Gengo really fits the bill. They're able to give quick turnaround for many languages at a reasonable cost. I highly recommend them.