We had been using Gengo for quite a … We had been using Gengo for quite a while. We are a global company, and before we use the translations in our product, we often have regional contacts from our parent company review the translations. Almost every time there are at least 2 or 3 languages that receive terrible feedback from our proofreaders. They have mentioned that it's as if it is being translated by a robot, which leads me to believe that lazy translators just use google translate. We've also had customers write in to our support telling us how awfully things are translated. We've moved on to a much more professional quality service.

Wish I had read the reviews before… Wish I had read the reviews before wasting time and money on Gengo. Save yourself some hassle and just use google translate because that is what they will do. Although I paid for a pricier bespoke service, I was given a translation that was a word for word Google translation. It lacked nuance and was riddled with 'Google translate' mistakes that a native speaker would never make. Even though I repeatedly pointed out the errors to the supposedly 'native speaking' translator, the issue was never resolved. The customer service team was equally unhelpful and they seem to operate a "no refunds no matter what" policy. An altogether unpleasant and highly tedious experience, I will not use this company again.

Apparently, they hire unprofessional reviewers I'm a professional freelance translator, and taken their test just to see. They rejected my translation, and they just said that "I made too many errors" citing just one example. This example was not exactly an error, which just showed how illiterate and ignorant the "native" reviewer is about his (my) language. If they think they are hiring qualified translators this way, you can just guess the level of translation you will get. Don't waste money on them. If you think I'm just taking out on them for rejecting me, fine, please go on and waste your money and time.

What a Bullsh*t company What a Bullsh*t company! The English-Korean pair tests were the worst quality word-for-word translation. The reviews were completely bullsh*t too. It's obvious the so-called professional reviewers are probably the same people who translated/made up the terrible word-for-word tests. Also, it turns out the reviewers also work as translators at Gengo, so clearly they don't want competition, so they would dismiss any great test translations with made up, bullsh*t, phony excuses which is possible because their reviews are final and no rebuke is allowed. One of the worst translation companies ever!

I Love Gengo We need quick translations for my clients and Gengo really fits the bill. They're able to give quick turnaround for many languages at a reasonable cost. I highly recommend them.