Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

Stay clear of this company Stay clear of this company. 10 - 15 years medium in the pack. Now by far the last. If you want to avoid a lot of frustration and anger take another and better company. Not difficult as ALL other hosting Co are much better.

Don't ever let this company get your credit card. This company gets your credit card, and then the ONLY way to stop them from charging your card for items you do not want - is to CANCEL YOUR CARD. They charge your card randomly, then say, "Sorry, no refunds." How is this even legal?

Unbeleivably bad host. After reading some good reviews (How many are posted by them?) we decided to go with Web hosting hub. We found their support staff to be good but limited in what they could do. They then received an INVALID and fraudulent DMCA take down request which they had been notified of in advance instead of just removing the image and contacting us they totally suspended our account without any warning and would not even allow us to remove the content. Even when we offered decisive proof that the request was invalid their unethical and unprofessional legal department acted totally wrong and refused to activate us again. Now despite any or all good things one may read about this unbelievably bad hosting group and their incredibly incompetent legal department it is of no use when your website is suspended and they will not act in accordance with their many boasts about how " the customer comes first" This seems to me to be false and misleading advertising from this very bad hosting organization. If anyone is thinking of going with them I suggest you look elsewhere if being up and running is of any importance to you.

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!