Reza
GBnot the customer service you want at all i bought the hosting from them the sale deportment was good and answer fast but after they got the money from paypal then every thing changed. every time i wanted help it took 45 min for some one to answer it and then after they answer they close the page. again 45 min and then the second helper took 5 min for answering simple question every thing you ask it will take 5 min so one problem with server take around 3 hours of chatting and then nothing will be done. now i am trying to get refund, and they keep telling it will take 3 day to answer. and now its day 5. so what are they doing i dont know. i think i have to open paypal case to get my money back. in the end of the day dont go with them
Jim Jones
AUUnbeleivably bad host. After reading some good reviews (How many are posted by them?) we decided to go with Web hosting hub. We found their support staff to be good but limited in what they could do. They then received an INVALID and fraudulent DMCA take down request which they had been notified of in advance instead of just removing the image and contacting us they totally suspended our account without any warning and would not even allow us to remove the content. Even when we offered decisive proof that the request was invalid their unethical and unprofessional legal department acted totally wrong and refused to activate us again. Now despite any or all good things one may read about this unbelievably bad hosting group and their incredibly incompetent legal department it is of no use when your website is suspended and they will not act in accordance with their many boasts about how " the customer comes first" This seems to me to be false and misleading advertising from this very bad hosting organization. If anyone is thinking of going with them I suggest you look elsewhere if being up and running is of any importance to you.
Laurent Terraz
CHDo not go there Do not go there. It is a nightmare to cancel your subscription. Very bad experience. You have to cancel by e-mail and you do not receive any news except every year the renewal bill !!!!
Alex
GBExcellent host Been using Web Hosting Hub since 2013 and am very pleased with their service. I manage several e-commerce and content websites that have some moderately complex features. I have never had a single issue that couldn't be quickly resolved. Price, support, features, and uptime are all excellent. I have referred several clients that are very happy as well.
Laura F
ESWebhostinHub has Gone Donwhill and is No Longer a Reliable Business Host I agree with the reviews here - WebhostingHub was a great service back in the mid-2010's, but in the last few years, they've *really* gone downhill. Their severs are slow and get blacklisted for spam a lot, so lots of e-mail issues. It used to be easy to get support, but now it's become nearly impossible - there's always a queue, and the automated system says to "press 2" for a callback "without losing your place in line" - but I ask for callbacks when I'm next in line, and when no one calls back after 2-3 hours, I call back - and then it says I'm #5 in line! It's all become quite disruptive to our business. I'm really disappointed. After many years as a happy customer, I will be looking to migrate to another service provider.