Server gone down and they lost all my data Server gone down and they lost all my data. They uploaded a backup they had from 2016 which lost all my data. When you call then no one can help you out. All they say is "I can only apologise" and actually do nothing. The servers themselves are very slow, we were on the fastest one Dynamo but still simple sites took forever to load.

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!

Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

Do not go there Do not go there. It is a nightmare to cancel your subscription. Very bad experience. You have to cancel by e-mail and you do not receive any news except every year the renewal bill !!!!

Well impressed Sean B. Polite, quick response and excellent instructions that have solved my issues with FTP access and Wordpress installation. Nice to know that there are technical support advisers out there who use simple instructions and who don't treat you like an idiot. Many thanks.