not the customer service you want at all i bought the hosting from them the sale deportment was good and answer fast but after they got the money from paypal then every thing changed. every time i wanted help it took 45 min for some one to answer it and then after they answer they close the page. again 45 min and then the second helper took 5 min for answering simple question every thing you ask it will take 5 min so one problem with server take around 3 hours of chatting and then nothing will be done. now i am trying to get refund, and they keep telling it will take 3 day to answer. and now its day 5. so what are they doing i dont know. i think i have to open paypal case to get my money back. in the end of the day dont go with them

Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

Don't ever let this company get your credit card. This company gets your credit card, and then the ONLY way to stop them from charging your card for items you do not want - is to CANCEL YOUR CARD. They charge your card randomly, then say, "Sorry, no refunds." How is this even legal?

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!

Good, but another renewal-trap. I won't complaint over the support nor hosting, but this is another AUTO-RENEWAL TRAP, I just got billed $20 for an auto renewal I couldn't even see was on my domain neither was it mentioned in their control panel which also lacks the feature to disable it. I'd go with another host.