Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

not the customer service you want at all i bought the hosting from them the sale deportment was good and answer fast but after they got the money from paypal then every thing changed. every time i wanted help it took 45 min for some one to answer it and then after they answer they close the page. again 45 min and then the second helper took 5 min for answering simple question every thing you ask it will take 5 min so one problem with server take around 3 hours of chatting and then nothing will be done. now i am trying to get refund, and they keep telling it will take 3 day to answer. and now its day 5. so what are they doing i dont know. i think i have to open paypal case to get my money back. in the end of the day dont go with them

Stay Away from this Web Host... Far Away!!! They use to be an amazing web host with fast servers and amazing tech support back in 2014-2016, however nowdays, they're the absolute worst! Slowest servers, and horrible customer support. Been using WebHostingHub since 2014 to host a few of my websites, but desperatly want to move them to another, faster and more reliable web host.

Total disaster!! The slowest server ever! Web Hosting Hub uses the same servers as Inmotionhosting.com (since it is the same company with different brands). They both promote their super fast SSD servers. The reality is the total opposite. I tested my website performance with different tools and the only RED point that shows up is slow sever response. Average server speed is >2.5 seconds, with peaks at +5 seconds. Nobody will wait as long, and google won't give me a lot of love because of that slow server. Customer service has no other answers than asking the customer to further optimize their website. My website is already fully optimized, but I can't do anything for the last issue, which is their slow server. Their marketing is rather a mockery! I have the "Nitro" plan, it's not the most economic offer by far! Conclusion: Avoid both hoster: WebHostingHub and Inmotion Hosting PS: I just visited their websites, I wonder why I have to pay the double of what they promote... since I pay 11$ per month and not 4.99 or 5.99. Surprising...

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!