Laura F
ESWebhostinHub has Gone Donwhill and is No Longer a Reliable Business Host I agree with the reviews here - WebhostingHub was a great service back in the mid-2010's, but in the last few years, they've *really* gone downhill. Their severs are slow and get blacklisted for spam a lot, so lots of e-mail issues. It used to be easy to get support, but now it's become nearly impossible - there's always a queue, and the automated system says to "press 2" for a callback "without losing your place in line" - but I ask for callbacks when I'm next in line, and when no one calls back after 2-3 hours, I call back - and then it says I'm #5 in line! It's all become quite disruptive to our business. I'm really disappointed. After many years as a happy customer, I will be looking to migrate to another service provider.
Steve
GBTheir server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.
Nath
FRTotal disaster!! The slowest server ever! Web Hosting Hub uses the same servers as Inmotionhosting.com (since it is the same company with different brands). They both promote their super fast SSD servers. The reality is the total opposite. I tested my website performance with different tools and the only RED point that shows up is slow sever response. Average server speed is >2.5 seconds, with peaks at +5 seconds. Nobody will wait as long, and google won't give me a lot of love because of that slow server. Customer service has no other answers than asking the customer to further optimize their website. My website is already fully optimized, but I can't do anything for the last issue, which is their slow server. Their marketing is rather a mockery! I have the "Nitro" plan, it's not the most economic offer by far! Conclusion: Avoid both hoster: WebHostingHub and Inmotion Hosting PS: I just visited their websites, I wonder why I have to pay the double of what they promote... since I pay 11$ per month and not 4.99 or 5.99. Surprising...
Jason
GBHorrible experience Horrible experience! I purchased unlimited web hosting for over 8 years and when I finally setup a site to host family pictures they demanded the site was not for backups and everything would be deleted because I was using a couple gig of my 'unlimited' space. If a host can't be used to serve web pages then what good is it??? The IT systems department has no clue how to retain profitable customers or run a business. Their customer service seems to be just bunch of randomly generated aliases and you can never get anyone on the phone or to call you back. Don't build your company on this site, they will just rip you off as soon as you need it.
TJ
GBHorribly slow servers Horribly slow servers. Web pages take forever to load. Horrible web hosting service!!!!