Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

Well impressed Sean B. Polite, quick response and excellent instructions that have solved my issues with FTP access and Wordpress installation. Nice to know that there are technical support advisers out there who use simple instructions and who don't treat you like an idiot. Many thanks.

Server gone down and they lost all my data Server gone down and they lost all my data. They uploaded a backup they had from 2016 which lost all my data. When you call then no one can help you out. All they say is "I can only apologise" and actually do nothing. The servers themselves are very slow, we were on the fastest one Dynamo but still simple sites took forever to load.

Good, but another renewal-trap. I won't complaint over the support nor hosting, but this is another AUTO-RENEWAL TRAP, I just got billed $20 for an auto renewal I couldn't even see was on my domain neither was it mentioned in their control panel which also lacks the feature to disable it. I'd go with another host.

This place has slid waaaaay downhill… This place has slid waaaaay downhill over time. They used to be responsive and helpful. Now they are hard to find and rude. Look somewhere else for your hosting.