not the customer service you want at all i bought the hosting from them the sale deportment was good and answer fast but after they got the money from paypal then every thing changed. every time i wanted help it took 45 min for some one to answer it and then after they answer they close the page. again 45 min and then the second helper took 5 min for answering simple question every thing you ask it will take 5 min so one problem with server take around 3 hours of chatting and then nothing will be done. now i am trying to get refund, and they keep telling it will take 3 day to answer. and now its day 5. so what are they doing i dont know. i think i have to open paypal case to get my money back. in the end of the day dont go with them

Well impressed Sean B. Polite, quick response and excellent instructions that have solved my issues with FTP access and Wordpress installation. Nice to know that there are technical support advisers out there who use simple instructions and who don't treat you like an idiot. Many thanks.

Stay clear of this company Stay clear of this company. 10 - 15 years medium in the pack. Now by far the last. If you want to avoid a lot of frustration and anger take another and better company. Not difficult as ALL other hosting Co are much better.

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!

Horrible experience Horrible experience! I purchased unlimited web hosting for over 8 years and when I finally setup a site to host family pictures they demanded the site was not for backups and everything would be deleted because I was using a couple gig of my 'unlimited' space. If a host can't be used to serve web pages then what good is it??? The IT systems department has no clue how to retain profitable customers or run a business. Their customer service seems to be just bunch of randomly generated aliases and you can never get anyone on the phone or to call you back. Don't build your company on this site, they will just rip you off as soon as you need it.