Do not go there Do not go there. It is a nightmare to cancel your subscription. Very bad experience. You have to cancel by e-mail and you do not receive any news except every year the renewal bill !!!!

Excellent host Been using Web Hosting Hub since 2013 and am very pleased with their service. I manage several e-commerce and content websites that have some moderately complex features. I have never had a single issue that couldn't be quickly resolved. Price, support, features, and uptime are all excellent. I have referred several clients that are very happy as well.

"Forever will it dominate your destiny" - Yoda Heb Hosting Hub enticed me to join with a $60/year rate. Then it auto-renewed yearly at twice that rate. While competing rates dropped, my billings stayed the same. I finally decided to get off the Web Hosting Hub freight train. That's when the real problems began. There is no option in the Account Management Panel to turn off auto-renew. There is no option in the panel to cancel. You have to TALK TO support to cancel. Emailing them is apparently NOT an option for cancelling. (Google their support page entitled "How do I cancel my hosting account?" Archived on Wayback Machine 30 Mar 2019 and other dates.) So I called their vaunted 24/7 support on an early Saturday afternoon. 5 minutes into a phone hold with no end in sight... ... so I started a chat session. I was #10 in line! Now, more than 20 minutes into the phone hold, I am #7 in line. At this rate I'll be holding for a chat operator for MORE THAN AN HOUR just to cancel my account. I feel like I'm in Hotel California. I can "check out" anytime I like, but I can never leave. Beware. "Once you start down the dark path, forever will it dominate your destiny." - Yoda They want you in, but they've made it outrageously impossible to get out. Cheap? Count the hidden cost of waiting and waiting on hold. Update: - After 36 minutes on hold: No answer yet, position 5 in chat queue. The saga continues. - After 1 hour and 17 minutes, finally spoke with an operator and got the account cancelled. Made sure I got it in writing/email as evidence, due to online reports of them making unauthorized charges on cards. - At 1 hour and 20 minutes, STILL waiting in the chat queue. Position 2. Outrageous!) - AT ONE HOUR AND 30 MINUTES, MY POSITION IN THE QUEUE SUDDENLY CHANGED FROM #2 to #20. WITHOUT ANY INTERACTION OR WARNING. :-0 Outrageous! It's a good thing I called too. PS. Apparently you CAN cancel an account by email/verified support ticket, but they don't (want to) tell you that on the support page. Operator said that they used to have an Account Management Panel option for clients to just let the account expire, but they DISABLED it. IMO, this company is using coercion to keep renewals artificially high. Avoid at all costs. PPS. Their AMP > Billing > Change Term page showed that the current rate for my account type is only $55/yr. I'm being overcharged. No automatic discount was ever offered.

Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.

Total disaster!! The slowest server ever! Web Hosting Hub uses the same servers as Inmotionhosting.com (since it is the same company with different brands). They both promote their super fast SSD servers. The reality is the total opposite. I tested my website performance with different tools and the only RED point that shows up is slow sever response. Average server speed is >2.5 seconds, with peaks at +5 seconds. Nobody will wait as long, and google won't give me a lot of love because of that slow server. Customer service has no other answers than asking the customer to further optimize their website. My website is already fully optimized, but I can't do anything for the last issue, which is their slow server. Their marketing is rather a mockery! I have the "Nitro" plan, it's not the most economic offer by far! Conclusion: Avoid both hoster: WebHostingHub and Inmotion Hosting PS: I just visited their websites, I wonder why I have to pay the double of what they promote... since I pay 11$ per month and not 4.99 or 5.99. Surprising...