WebhostinHub has Gone Donwhill and is No Longer a Reliable Business Host I agree with the reviews here - WebhostingHub was a great service back in the mid-2010's, but in the last few years, they've *really* gone downhill. Their severs are slow and get blacklisted for spam a lot, so lots of e-mail issues. It used to be easy to get support, but now it's become nearly impossible - there's always a queue, and the automated system says to "press 2" for a callback "without losing your place in line" - but I ask for callbacks when I'm next in line, and when no one calls back after 2-3 hours, I call back - and then it says I'm #5 in line! It's all become quite disruptive to our business. I'm really disappointed. After many years as a happy customer, I will be looking to migrate to another service provider.

Horrible experience Horrible experience! I purchased unlimited web hosting for over 8 years and when I finally setup a site to host family pictures they demanded the site was not for backups and everything would be deleted because I was using a couple gig of my 'unlimited' space. If a host can't be used to serve web pages then what good is it??? The IT systems department has no clue how to retain profitable customers or run a business. Their customer service seems to be just bunch of randomly generated aliases and you can never get anyone on the phone or to call you back. Don't build your company on this site, they will just rip you off as soon as you need it.

"Forever will it dominate your destiny" - Yoda Heb Hosting Hub enticed me to join with a $60/year rate. Then it auto-renewed yearly at twice that rate. While competing rates dropped, my billings stayed the same. I finally decided to get off the Web Hosting Hub freight train. That's when the real problems began. There is no option in the Account Management Panel to turn off auto-renew. There is no option in the panel to cancel. You have to TALK TO support to cancel. Emailing them is apparently NOT an option for cancelling. (Google their support page entitled "How do I cancel my hosting account?" Archived on Wayback Machine 30 Mar 2019 and other dates.) So I called their vaunted 24/7 support on an early Saturday afternoon. 5 minutes into a phone hold with no end in sight... ... so I started a chat session. I was #10 in line! Now, more than 20 minutes into the phone hold, I am #7 in line. At this rate I'll be holding for a chat operator for MORE THAN AN HOUR just to cancel my account. I feel like I'm in Hotel California. I can "check out" anytime I like, but I can never leave. Beware. "Once you start down the dark path, forever will it dominate your destiny." - Yoda They want you in, but they've made it outrageously impossible to get out. Cheap? Count the hidden cost of waiting and waiting on hold. Update: - After 36 minutes on hold: No answer yet, position 5 in chat queue. The saga continues. - After 1 hour and 17 minutes, finally spoke with an operator and got the account cancelled. Made sure I got it in writing/email as evidence, due to online reports of them making unauthorized charges on cards. - At 1 hour and 20 minutes, STILL waiting in the chat queue. Position 2. Outrageous!) - AT ONE HOUR AND 30 MINUTES, MY POSITION IN THE QUEUE SUDDENLY CHANGED FROM #2 to #20. WITHOUT ANY INTERACTION OR WARNING. :-0 Outrageous! It's a good thing I called too. PS. Apparently you CAN cancel an account by email/verified support ticket, but they don't (want to) tell you that on the support page. Operator said that they used to have an Account Management Panel option for clients to just let the account expire, but they DISABLED it. IMO, this company is using coercion to keep renewals artificially high. Avoid at all costs. PPS. Their AMP > Billing > Change Term page showed that the current rate for my account type is only $55/yr. I'm being overcharged. No automatic discount was ever offered.

Stay Away from this Web Host... Far Away!!! They use to be an amazing web host with fast servers and amazing tech support back in 2014-2016, however nowdays, they're the absolute worst! Slowest servers, and horrible customer support. Been using WebHostingHub since 2014 to host a few of my websites, but desperatly want to move them to another, faster and more reliable web host.

Their server crashed and no… Their server crashed and no communication was sent to their clients. They restored a very old version of my website. I have been paying for their back up service. When I queried why they restored such an old version I was told they had stopped backing up my website as the size was now bigger than the max size in my back up plan. They never advised me of this and now all my recent data and new website is lost.