I signed up I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally. Well, what to say ... Good luck with you business when you treat customers like this

Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

Account on hold immediately I tried to sign up with Plivo for internal transactional sms messages. Litterally only want a service to provide real time updates via text message. My account was immediately put on hold. Waste of time even trying to sign up for this company

Call connectivity Issues I am using Plivo for the last 3 months. Currently, we are facing a lot of call connectivity issues, especially Indian calls. We reported multiple times, But they are taking so much time to resolve this. Is anyone facing the same issue?

Bad Platform Bad Platform. Suspended my account immidietly, the reason they are saying is, im a risk for them as per their security, the fact is i was just signing up for the first time.