Very Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.

I only want what I have paid for, that is a Life Time Deal I’ve been an active AppSumo LifeTimeDeal Hunter for years. 26th of Now 2020, I purchased the Yay Image LTD – LifeTimeDeal. I redeemed the product the same day – as I always do with every purchase on App sumo. Just saying – I’ve purchased quite many LTD’s, am an experienced Sumoling 😊 When logging in to my Yay images in Dec 2023 – I realize that my Yay-Images account subscription plan is down on a FREE TIER + it stated that ”You do not have any active subscriptions”. You can get the FREE TIER Yay Images at AppSumo at the moment. However, this makes me upset. Of course, it prompts me to contact Yay support and ask them to fix the issue and upgrade my subscription to what I have paid for.After a while they responded, but they are questioning if I really redeemed my AppSumo Yay Images LTD in time. Which I obviously have done. I sent them screenshots to verify that I redeemed the product the same day I purchased it. Yay Image support continues though to questioning my honesty. Why? I do not understand why… They could just give me access to what I have paid for, no problem, or?I also took screenshots of the Yay Images LTD on AppSumo – the deal was still there but not available. However, when I am logging in to AppSumo the other day – that page is gone: ”404 - Weird, we could not find that page” Because of what I have described above, I give Yay Images only two stars. I cannot understand why they are not caring for their customer? Why are they not generous enough to meet me with a positive solution? They seem to not be aware of the advantages of happy customers and a supporting community. Sorry to say, I do not recommend them.This review is a consequence of poor customer treatment. /Yay 😊

The real benefit of Yay I see a lot of negative reviews but as a heavy user of this service, I will say this. This is the only service that is providing EXTENDED LICENSE at an affordable price. All other services will require you ridiculous price on extended use. If you want to print on T-shirt, create a card, a calendar, etc. Other services are good for images for blogs, etc... but not for business purposes. I do need Yay to survive, or other services to follow Yay, in terms of offering reasonable options for extended license.

Great images but website goes down a lot I made the mistake of buying an LTD with a low daily limit. Multiple times since purchasing the website either does not load any images or when you click on an image to download you get an error. I have not seen their "website go down" but if you can't click on images sometimes for an entire day, you're not allowing me access to what I paid for. The quality of images is there so I'm giving it 2 stars.

Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.