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PSI purchased premium membership for 1… I purchased premium membership for 1 years , first day i can download images and after that i can't download any image it show me 500 server error and email them 5 times and contacted him on facebook , twitter and instagram for 4 days and no one reposne i cancel my account then no refund return i lost my money without any benefits it review them as scam
Scott Quillin
GBGreat images but website goes down a lot I made the mistake of buying an LTD with a low daily limit. Multiple times since purchasing the website either does not load any images or when you click on an image to download you get an error. I have not seen their "website go down" but if you can't click on images sometimes for an entire day, you're not allowing me access to what I paid for. The quality of images is there so I'm giving it 2 stars.
Terencio White
GBAccount was deleted and they resolved quickly I'm extremely confused. I've made several attempts on why my account was deleted after I paid for the plan? I would've handle it another way but no one from their company will respond to several of my email request on why I don't have access to something I paid for. I was able to download one image and attempted to logon the next day and it indicated that my account "does not exist". I have receipt the money was drafted from my business account. Please make this right Yayimages. Update: 3/31/2022 Yay Images responded quickly to this review and fix the error on their end. Overall the images are okay. But I absolutely love the vectors and collection of videos!
Gary Van Donkersgoed
CASmall technical consulting business We run a small consulting business, and need weekly newsletters, LinkedIn and FB posts with original and helpful content that doesn't break the bank to purchase. We have used some other paid resources for trial images, but decided to purchase YayImages because: 1. It provides a good selection of vectors and photos 2. Easily searchable 3. Can download graphics in the size we need OR EPS if required on the same one credit 4. Now has Video (200K+) as we shift to more engaging content 5. Fast loading and easy to use...the UI is easy to navigate for novices like our internal team. Excellent selection at cost that is affordable for the small shop like us.
Peter
GBVery Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.