Keith Rowley
AUUNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.
Catman Chen
TWThink twice before you join yayimages as a contributor. Recently, they rejected all my uploaded photos -which were accepted by other 8 stock companies- in the same reason "Limited Commercial Value". It's convenient huh. When I asked them to close my account and delete all my assets, they refused to pay my unpaid Earnings. Think twice before you join them, contributors.
Theo
SEI only want what I have paid for, that is a Life Time Deal I’ve been an active AppSumo LifeTimeDeal Hunter for years. 26th of Now 2020, I purchased the Yay Image LTD – LifeTimeDeal. I redeemed the product the same day – as I always do with every purchase on App sumo. Just saying – I’ve purchased quite many LTD’s, am an experienced Sumoling 😊 When logging in to my Yay images in Dec 2023 – I realize that my Yay-Images account subscription plan is down on a FREE TIER + it stated that ”You do not have any active subscriptions”. You can get the FREE TIER Yay Images at AppSumo at the moment. However, this makes me upset. Of course, it prompts me to contact Yay support and ask them to fix the issue and upgrade my subscription to what I have paid for.After a while they responded, but they are questioning if I really redeemed my AppSumo Yay Images LTD in time. Which I obviously have done. I sent them screenshots to verify that I redeemed the product the same day I purchased it. Yay Image support continues though to questioning my honesty. Why? I do not understand why… They could just give me access to what I have paid for, no problem, or?I also took screenshots of the Yay Images LTD on AppSumo – the deal was still there but not available. However, when I am logging in to AppSumo the other day – that page is gone: ”404 - Weird, we could not find that page” Because of what I have described above, I give Yay Images only two stars. I cannot understand why they are not caring for their customer? Why are they not generous enough to meet me with a positive solution? They seem to not be aware of the advantages of happy customers and a supporting community. Sorry to say, I do not recommend them.This review is a consequence of poor customer treatment. /Yay 😊
Kirill Makarov
CYYet another pathetic thieves Several month ago, almost a year, I was requested to remove my account. It was removed, but my images is still on sale, which was reasoned by the fact that the images are still on sale, in case I suddenly change my mind. Account deleted, images on sale - and how about my royalties in this case? I've send another few emails confirming account termination, but they simply stopped answering. So, how about to finally remove my account and stop stealing my content? Conclusion. If you're their client - you're probably paying for literally stolen things. If you're contributor - think twice before stepping into this.
customer
GBExcellent selection of high quality… Excellent selection of high quality photos, graphics and images at a sensible price point. I've been using YAY images mostly for web design projects, and they always have the right photos for the industry or category to match the website. OK the image browser on the website isn't as slick as some of the big name stock photo libraries out there but when you compare the prices YAY Images is really hard to beat.