UNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.

There are a plethora of image resources… There are a plethora of image resources out there -- YAY Images brings their own unique images and that's where the power of this lies. Too often stock image services are simply resharing the stock photos found all over.

I have same problem as above mentioned… I have same problem as above mentioned balance deduction without any prior notice. They deductited my $99 from account. Now they are not replying emails or messenger messages. During this time $99 worths a lot for me. I want my money back. Please reply if any body know the process. I shall be very thankful to you

Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

Very Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.