I only want what I have paid for, that is a Life Time Deal I’ve been an active AppSumo LifeTimeDeal Hunter for years. 26th of Now 2020, I purchased the Yay Image LTD – LifeTimeDeal. I redeemed the product the same day – as I always do with every purchase on App sumo. Just saying – I’ve purchased quite many LTD’s, am an experienced Sumoling 😊 When logging in to my Yay images in Dec 2023 – I realize that my Yay-Images account subscription plan is down on a FREE TIER + it stated that ”You do not have any active subscriptions”. You can get the FREE TIER Yay Images at AppSumo at the moment. However, this makes me upset. Of course, it prompts me to contact Yay support and ask them to fix the issue and upgrade my subscription to what I have paid for.After a while they responded, but they are questioning if I really redeemed my AppSumo Yay Images LTD in time. Which I obviously have done. I sent them screenshots to verify that I redeemed the product the same day I purchased it. Yay Image support continues though to questioning my honesty. Why? I do not understand why… They could just give me access to what I have paid for, no problem, or?I also took screenshots of the Yay Images LTD on AppSumo – the deal was still there but not available. However, when I am logging in to AppSumo the other day – that page is gone: ”404 - Weird, we could not find that page” Because of what I have described above, I give Yay Images only two stars. I cannot understand why they are not caring for their customer? Why are they not generous enough to meet me with a positive solution? They seem to not be aware of the advantages of happy customers and a supporting community. Sorry to say, I do not recommend them.This review is a consequence of poor customer treatment. /Yay 😊

Yet another pathetic thieves Several month ago, almost a year, I was requested to remove my account. It was removed, but my images is still on sale, which was reasoned by the fact that the images are still on sale, in case I suddenly change my mind. Account deleted, images on sale - and how about my royalties in this case? I've send another few emails confirming account termination, but they simply stopped answering. So, how about to finally remove my account and stop stealing my content? Conclusion. If you're their client - you're probably paying for literally stolen things. If you're contributor - think twice before stepping into this.

I have same problem as above mentioned… I have same problem as above mentioned balance deduction without any prior notice. They deductited my $99 from account. Now they are not replying emails or messenger messages. During this time $99 worths a lot for me. I want my money back. Please reply if any body know the process. I shall be very thankful to you

Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

The real benefit of Yay I see a lot of negative reviews but as a heavy user of this service, I will say this. This is the only service that is providing EXTENDED LICENSE at an affordable price. All other services will require you ridiculous price on extended use. If you want to print on T-shirt, create a card, a calendar, etc. Other services are good for images for blogs, etc... but not for business purposes. I do need Yay to survive, or other services to follow Yay, in terms of offering reasonable options for extended license.