Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

Worth Every Penny I've been using Yayimages for a year now and it is a get go tool for all my blogging needs. I also write a nature-based local area guide and it can be hard to find good photos of some of the things we write about. Since getting this, I've found all the photos I needed for my articles. I do prefer taking my own photos, but finding quality stock photos helps save time and money, which I seem to be short of these days. Great value, excellent selection, and I appreciate the different search options to help me find exactly what it is I'm looking for.

Excellent selection of high quality… Excellent selection of high quality photos, graphics and images at a sensible price point. I've been using YAY images mostly for web design projects, and they always have the right photos for the industry or category to match the website. OK the image browser on the website isn't as slick as some of the big name stock photo libraries out there but when you compare the prices YAY Images is really hard to beat.

Think twice before you join yayimages as a contributor. Recently, they rejected all my uploaded photos -which were accepted by other 8 stock companies- in the same reason "Limited Commercial Value". It's convenient huh. When I asked them to close my account and delete all my assets, they refused to pay my unpaid Earnings. Think twice before you join them, contributors.

Very Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.