Peter
GBVery Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.
Keith Rowley
AUUNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.
Jason
GBQuality images on an easy to use platform In a few weeks, I will have been using Yay Images for a year. Who knew what 2020 would be like, and that there would be even more uses for the quality images that Yay Images provides? I've used them for Zoom backgrounds, website images, and more. Yay Images' library makes the right images easy to find in every category I've searched, provides a safe search filter, and even lets you drag and drop an image you have to find similar images! Recommended.
Scott Quillin
GBGreat images but website goes down a lot I made the mistake of buying an LTD with a low daily limit. Multiple times since purchasing the website either does not load any images or when you click on an image to download you get an error. I have not seen their "website go down" but if you can't click on images sometimes for an entire day, you're not allowing me access to what I paid for. The quality of images is there so I'm giving it 2 stars.
Terencio White
GBAccount was deleted and they resolved quickly I'm extremely confused. I've made several attempts on why my account was deleted after I paid for the plan? I would've handle it another way but no one from their company will respond to several of my email request on why I don't have access to something I paid for. I was able to download one image and attempted to logon the next day and it indicated that my account "does not exist". I have receipt the money was drafted from my business account. Please make this right Yayimages. Update: 3/31/2022 Yay Images responded quickly to this review and fix the error on their end. Overall the images are okay. But I absolutely love the vectors and collection of videos!