UNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.

Small technical consulting business We run a small consulting business, and need weekly newsletters, LinkedIn and FB posts with original and helpful content that doesn't break the bank to purchase. We have used some other paid resources for trial images, but decided to purchase YayImages because: 1. It provides a good selection of vectors and photos 2. Easily searchable 3. Can download graphics in the size we need OR EPS if required on the same one credit 4. Now has Video (200K+) as we shift to more engaging content 5. Fast loading and easy to use...the UI is easy to navigate for novices like our internal team. Excellent selection at cost that is affordable for the small shop like us.

Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

Yay Images is awesome! Viewing images is very fast, the fastest image website I've used. The images display rapidly and clearly. Going from page to page is also fast. The images are high quality and download quickly. The search feature brings up the images super fast. When hovering over an image it enlarges and displays metadata about the file. Something else I like is the filename includes a description of the image, not just a number. This saves time. There is a great selection of images to chose from.

I have same problem as above mentioned… I have same problem as above mentioned balance deduction without any prior notice. They deductited my $99 from account. Now they are not replying emails or messenger messages. During this time $99 worths a lot for me. I want my money back. Please reply if any body know the process. I shall be very thankful to you