Horrible service. Horrible service. I got tricked into trying a FREE trial. Ended up with them trying to charge my credit card even though I had removed it from the platform. There's no way to actually close or change your subscription. My bank actually had to close down the card since they kept trying to bill me for a service I didn't want and I had no way to refuse.

UNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.

Very Good Selection, Their Lifetime Deal is a Tremendous Value I've been a YAY Images customer for a few years and have found that for the quality and selection, they offer tremendous value. I was using credits for their service for quite a while when they had an offer for a lifetime deal where you pay a one time fee (at the time, I think it was $149 USD) and get 10 premium images per day. I took the deal and I have no regrets -- it was one of the best lifetime deals I've ever purchased. Every once in a while they repeat that deal and if you use licensed images regularly, I would highly recommend buying it. My experience is that the same images are on other image licensing services and they cost a lot more elsewhere. The downside of using YAY images is that their service gives 500 errors every so often -- and it can last an entire day. In fact, that was the case yesterday. There have been two or three days in the past month where I could not access my licensed images or get new ones, so I lost 10 images each day they had server issues. A week ago I sent YAY Images a support request to tell them of the issue and I still haven't received a response and I believe that was the first time in the years I've been with them that I've ever sent a support request. I can see from Reddit that they've been having these same server problems for years. I only recently noticed it. My hope is that YAY Images can improve their server reliability and their customer support. But even with those issues and lost credits, I still don't regret my LTD purchase and would still recommend them, noting that they have server and customer service issues. If YAY Images improved their customer service and server reliability, I would very happily change my rating from 4 to 5 stars. Hey, I bought their lifetime deal, so I'm cheering for them to succeed. Work on these areas YAY Images. Make improvements. You, otherwise, have an excellent service.

I have same problem as above mentioned… I have same problem as above mentioned balance deduction without any prior notice. They deductited my $99 from account. Now they are not replying emails or messenger messages. During this time $99 worths a lot for me. I want my money back. Please reply if any body know the process. I shall be very thankful to you

Yay Images is awesome! Viewing images is very fast, the fastest image website I've used. The images display rapidly and clearly. Going from page to page is also fast. The images are high quality and download quickly. The search feature brings up the images super fast. When hovering over an image it enlarges and displays metadata about the file. Something else I like is the filename includes a description of the image, not just a number. This saves time. There is a great selection of images to chose from.