Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

Yay Images is awesome! Viewing images is very fast, the fastest image website I've used. The images display rapidly and clearly. Going from page to page is also fast. The images are high quality and download quickly. The search feature brings up the images super fast. When hovering over an image it enlarges and displays metadata about the file. Something else I like is the filename includes a description of the image, not just a number. This saves time. There is a great selection of images to chose from.

Account was deleted and they resolved quickly I'm extremely confused. I've made several attempts on why my account was deleted after I paid for the plan? I would've handle it another way but no one from their company will respond to several of my email request on why I don't have access to something I paid for. I was able to download one image and attempted to logon the next day and it indicated that my account "does not exist". I have receipt the money was drafted from my business account. Please make this right Yayimages. Update: 3/31/2022 Yay Images responded quickly to this review and fix the error on their end. Overall the images are okay. But I absolutely love the vectors and collection of videos!

Yet another pathetic thieves Several month ago, almost a year, I was requested to remove my account. It was removed, but my images is still on sale, which was reasoned by the fact that the images are still on sale, in case I suddenly change my mind. Account deleted, images on sale - and how about my royalties in this case? I've send another few emails confirming account termination, but they simply stopped answering. So, how about to finally remove my account and stop stealing my content? Conclusion. If you're their client - you're probably paying for literally stolen things. If you're contributor - think twice before stepping into this.

The real benefit of Yay I see a lot of negative reviews but as a heavy user of this service, I will say this. This is the only service that is providing EXTENDED LICENSE at an affordable price. All other services will require you ridiculous price on extended use. If you want to print on T-shirt, create a card, a calendar, etc. Other services are good for images for blogs, etc... but not for business purposes. I do need Yay to survive, or other services to follow Yay, in terms of offering reasonable options for extended license.