Terencio White
GBAccount was deleted and they resolved quickly I'm extremely confused. I've made several attempts on why my account was deleted after I paid for the plan? I would've handle it another way but no one from their company will respond to several of my email request on why I don't have access to something I paid for. I was able to download one image and attempted to logon the next day and it indicated that my account "does not exist". I have receipt the money was drafted from my business account. Please make this right Yayimages. Update: 3/31/2022 Yay Images responded quickly to this review and fix the error on their end. Overall the images are okay. But I absolutely love the vectors and collection of videos!
Kimberly Delgadillo
GBTerrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.
Keith Rowley
AUUNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.
Catman Chen
TWThink twice before you join yayimages as a contributor. Recently, they rejected all my uploaded photos -which were accepted by other 8 stock companies- in the same reason "Limited Commercial Value". It's convenient huh. When I asked them to close my account and delete all my assets, they refused to pay my unpaid Earnings. Think twice before you join them, contributors.
Sumit Pradhan
GBWorth Every Penny I've been using Yayimages for a year now and it is a get go tool for all my blogging needs. I also write a nature-based local area guide and it can be hard to find good photos of some of the things we write about. Since getting this, I've found all the photos I needed for my articles. I do prefer taking my own photos, but finding quality stock photos helps save time and money, which I seem to be short of these days. Great value, excellent selection, and I appreciate the different search options to help me find exactly what it is I'm looking for.