UNAUTHORIZED DEDUCTIONS Today I noticed a bank deduction of US$29 on my bank account. Checking back, I noticed that the amounts had been deducted since November 2019. I was appalled! I checked through my emails and saw that I had received an email i November stating that charges would be applied henceforth unless I opted out - and the billing began automatically. I never ever authorized this and as far as I am concerned, it's illegal. I have never ever downloaded anything from this service. I have requested cancellation and a refund - let's see what they say.

Excellent selection of high quality… Excellent selection of high quality photos, graphics and images at a sensible price point. I've been using YAY images mostly for web design projects, and they always have the right photos for the industry or category to match the website. OK the image browser on the website isn't as slick as some of the big name stock photo libraries out there but when you compare the prices YAY Images is really hard to beat.

Terrible Customer Service I purchased this as a year membership in August 2021 as part of the PiktoChart and Yayimages partnership. Since the membership was renewed, I haven't been able to access the account at all. I've attempted to contact customer support through both PiktoChart and Yayimages for three months now, and PiktoChart says I need to contact Yayimages, and Yayimages hasn't gotten back to me at all. Update to my review from two days ago. I sent in multiple requests (in which the email was correctly spelled) since the renewal date that asked to be contacted, and the request also included a callback number. I am now being contacted only after leaving a review and submitting a claim with my bank.

Yay Images is awesome! Viewing images is very fast, the fastest image website I've used. The images display rapidly and clearly. Going from page to page is also fast. The images are high quality and download quickly. The search feature brings up the images super fast. When hovering over an image it enlarges and displays metadata about the file. Something else I like is the filename includes a description of the image, not just a number. This saves time. There is a great selection of images to chose from.

Account was deleted and they resolved quickly I'm extremely confused. I've made several attempts on why my account was deleted after I paid for the plan? I would've handle it another way but no one from their company will respond to several of my email request on why I don't have access to something I paid for. I was able to download one image and attempted to logon the next day and it indicated that my account "does not exist". I have receipt the money was drafted from my business account. Please make this right Yayimages. Update: 3/31/2022 Yay Images responded quickly to this review and fix the error on their end. Overall the images are okay. But I absolutely love the vectors and collection of videos!