Billie Brandhorst
GBDamaged jar Damaged jar This company has awesome customer service. One of their products I purchased Was dried out and then contacted they immediately sent me a new supply. Besides their customer service, my dog lives their Calm chews. This company is a Win Win in my book.
Jan Wallace
GBI have two dogs I have two dogs. Squirt, a Snorkie, loves it but Boodle, a Bichon Poodle, won't touch it and he is the one that needs it, he'll be 16 in March. I did try breaking it up in his dry food and also covering it in peanut butter. After 3 days he was vomiting and it just did not sit well with his stomach. My neighbor's dog loves it and it has helped his dog. So I think it is a good product you just need to try it for your dog and see if they can tolerate it.
Madi DeYoung
GBI have a very hyperactive 3 year old… I have a very hyperactive 3 year old German Shepard mix and these treats have been awesome. After about 30 minutes to an hour he is completely calmed down to a normal level. Absolutely recommend.
Mary Paddock
GBI can't review the product because it… I can't review the product because it never arrived. I can review the company. I ordered this product two weeks ago. I reached out to the company two days ago. They assured me that it is on its way (this seems to be their go-to response). I pointed out that the shipping partner DHLsays it was dropped off the St Louis mail center It's pretty clearly lost in transit. Not impressed.
Megan S
GBNever received product I ordered from this company twice with no issue but on the third time, the product never arrived. When I emailed them to track the shipment, they sent a tracking code that showed it was delivered to a locker by the carrier yet I never received a code to open the locker. The product has been sitting in this locker for over three weeks in freezing weather with no way for me to access it. Green Gruff has not been helpful aside from providing the tracking number, no offer to contact the carrier on my behalf, send a refund or replace the product. I expect better customer service with their expensive products, and at the very minimum, a solution to help rectify the issue. I will not be ordering from them again, which is too bad because I was planning to order the $45 product for my dog once a month until this negative experience.