Horrible customer service… Their customer service is so awful that my brain hurts after only five minutes of trying to make a conversation. I wanted to inquire the options of becoming their client via an enterprise subscription for their market research reports, only for their customer service agents to transfer me from one another and disconnecting my chat on two occasions, all the while avoiding to answer my straight forward questions! Sounded like I tried to connect with some gang which has the website as a front for their activities - nobody knows anything. Horrible experience! I cannot understand that a company of their caliber can have such an awful customer service!

Absolutely shocking and a waste of… Absolutely shocking and a waste of money. Incorrect contact names, incorrect contact numbers. Email addresses of people who left the business a number of years ago. Don't waste your money would happily have given this company 0 stars. Far better data sourcing companies about. Oh and they want me to sit and record every bit of information that is incorrect in order for me to claim a refund. I am trying to run a business, don't have time to-do your job for you. I was sold nice clean up to date data

Same happen to me and when I look at… Same happen to me and when I look at the info from Kivra it Shows: A customer to Dun & Bradstreet orderd a kredit info on me Riverty GmbH Purchase via Faktura on Amazon ?????? I never pay with invoice payment is set to my credit card this smells far away Dun made over 24 of these just this year totally destroying my credit status when I make over 400.000 a year and have no loans or credits what so ever. Typical Sweden and your broken system causes by all you weak Swedes not having cuts to stand up for yourself letting the government rule and manipulate you. As my very first Swedish I meet here in Sweden say 14 years ago What are I doing here Sweden is broken. Oooh yes very very broken.

Historically I always used dnb... Historically I always used dnb, back in the good old days, when they had some morals and acted like a decent business. But I too have now become a victim of their snidey rolling contracts, so now I stick with Experian and pay for individual international reports elsewhere. They have absolutely no problem in taking money for nothing rather than helping their customers. For what used to be a professional decent company they are now no better than a backstreet scammer. Shame.

I had an issue with Google Developer… I had an issue with Google Developer and needed to update our company info. Followed instructions and ended up on phone with US D&B, who gave me the wrong number for Canada Customer Service (line was disconnected) after waiting on the phone for 42 minutes. The Canada D&B web site shows a "404 Error" on the 'update your company' link, so spent another 45+ minutes on hold and working through a relatively friendly technician who stil treated me like I was a criminal trying to pull a scam. There was NO authentication process; the agent update the file and sent me an email, but there seems to be no verification and I could have been anyone. The agent claiimed "they would do diligence to confirm this". Both these companies need to get their act together and move these services online, with links that work, and MFA authentication, or, close shop forever, since both Apple and Google rely on their information to allow us to put Apps on their Stores. This is unacceptable, and I am not confident my information is safe and cannot be modified by another individual.