Very good shop Very good shop, very good products. One downside - no Italian, no English.

The order didn't arrive on time for my… The order didn't arrive on time for my nephew's birthday. One week after the due delivery date, I emailed EMP and a few days later they emailed me a new order confirmation. No apology, no explanation of why the order didn't arrive. Just a new confirmation of the order with a new date of sale and no date of delivery. It is over two weeks since I ordered and I still have no idea when the goods will arrive. No customer service at all. Update: They replied to my latest email and seem to be trying to get the order sorted.

Good Metal Merch Shop Imo a good shop for band Merch. Delivery is always on point. Minus 1 Star because as some mentioned before the prices are higher than in other online shops. It’s a bit compensated by the fact that they do have stuff others don’t have. Overall pretty satisfied.

Delivery extremely slow Delivery extremely slow , blamed postal strikes despite ordering way before them and other items being delivered fine.

I was a frequent ,buyer from EMP… I was a frequent ,buyer from EMP ONLINE, then all of a sudden shipping to my country stopped.#When I wrote several times to check if it will start again one day. They did not even have the decency to answer back. Very thankful for past clients...Shameful!!!!!