Emp Online

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2.73
Based on 15 Reviews

5

20.00%

4

13.33%

3

13.33%

2

26.67%

1

26.67%
About Emp Online

EMP Merchandising ::: The Heavy Metal Mailorder ::: Merchandise Shirts and More

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Louise Laffan
IE

Out of stock, apparently when you ask, but will take your money If I could give less, I would. Ordered a tee as a present on Sept 3rd. Still nothing, not even a delivery update. Contacted them via "live chat" and felt the responses were bordering on smart ass. Basically told me that the product must have been out of stock. Wouldn't cancel the order and give a refund. Still couldn't give me an eta on arrival. They were quick to take my money though. Was a loyal customer, never again will they see me.

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Luca B.
CH

Good stock and prices, miserable delivery Good shop, with not-easy-to-find stuff at reasonable prices. Unfortunately the delivery service is neither quick nor good. My order included some posters, which they squeezed in the box to make it fix, unfortunatenly damaging them.

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João Gomes
CH

Great material :) -

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rb
CH

Very good shop Very good shop, very good products. One downside - no Italian, no English.

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Mikhael Ramirez
AU

EMP International? More like EMP Domestic Only Makes no sense at all why EMP stopped shipping to Australia. Why have an international website when you are anything but international and have narrowed every country down to just Europe (which is where they are based anyways.) Used to buy clothes here all the time and loved the merchandise but for some reason during COVID they decided to pull all delivery support outside of Europe and never reinstated it. The only way you can buy from them now is via a parcel forwarding service (which costs ridiculous amounts of money on top of the initial delivery.) Customer support is a joke and frankly it seems as though they are willing to lose out on free money from people worldwide over some arbitrary directive (new management perhaps?) where they're not allowed to ship overseas anymore. Pretty shameful, lots of loyal customers internationally and they didn't care to think about that when making this decision. Only hurts their financial growth in the long-run and burns their consumer base. Not intelligent decision-making and if I was a share-holder of such a business I would've pulled out of investing in them over such an illogical decision. Not to mention they are coward's who don't respond to negative reviews and don't actively engage to address any of the issues being brought forth to them. Very weak management which reflects a rather weak way to conduct business.

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