Rachel
AEAvoid this platform at all cost We were trying different platforms to see what is best feasible for our business. Then we discovered this platform and thought it was a good idea to subscribe to test it. Since they do not have a trial period, we paid for the yearly since its cheaper. then after going into more details, we found that this platform is not as good or effective as we thought. Very bad AI, definetely not smart, artwork is repetitive for most videos and not related to the created content and it is so hard sometimes to find a good photo or video for the content we had. AND everytime you close the video and comeback to the same one to finish editing, you have to regenerate it (its not saved) so they will deduct credits from your account again and again. Which wasted a lot of our time and didn't give us the quality we need. ON TOP OF ALL, when we requested to cancel, only after 3 days, the company was very strict that we wont get any refund, even though we are not going to use the platform and we already did cancel. Thats a very bad way to do business, so stay away from this platform.
Burak Cakir
GBNever Recommend Their Services Their subscription fees are non refundable even don't use their services, even in an hour cancellation. You can cancel anytime but they charged you and don't refund any payment they charged. They have very bad customer services which is not good for any startup companies among this competitive market. They should have a customer satisfactory oriented mindset but they have a very old-school mindset.
Burak Cakir
GBOverpriced and Unfriendly Customer Service They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.
Steve Campbell
GBI signed up for Pro I bought the pro plan. When I clicked voices I got one choice, Kyle. I would like to be able to find the 50 plus voices but they are not showing. Update: If you have your screen size set at more than 100% the voice choices are hidden. I let Anton at vidogen know about the experience. Now that the voice dilemma is solved, I am enjoying his easy to use product.
Spike P
GBThis is a really good tool and makes… This is a really good tool and makes video production easy and accessible. It’s great for creating YouTube ads for use in Google Ads Performance Max/Discovery campaigns etc for which creatives are often hard to obtain. Videogen makes it easy to create short videos for client promotion. They may not be enterprise production level, but I’ve made videos professional enough to please a client and with very little cost because the time saving versus Adobe Premiere or similar is insane. Don’t expect a million features, expect a simple user friendly UI that allows you to create simple and effective videos with built in AI that assists in the writing of scripts. The stock video repository could use some expansion, but you can easily provide your own videos. The text to speech is also good quality and the British voices have natural language flow. Overall, definitely recommended and exceeded my expectations