Try before you buy I have subscribed to the Pro version of the product, paying $20 for a year, under the impression that this subscription would allow unlimited usage. However, the maximum video length is only 3 minutes, and the amount of usage per month is insufficient for someone who is in the learning stage of video creation. I believe Videogen should clearly explain all subscription options in advance or allow users to subscribe for one month to try the product.

Avoid I first purchased the $5 package and then upgraded to the Pro package, hoping to create videos longer than 3.5 minutes. However, I was disappointed to find out that I needed to purchase the $99 package to create longer videos. It was unclear that the 5000 characters of the script only equated to 3.5 minutes of video. To make things worse, the company has a strict no-refund policy, which feels unfair. They seem more focused on taking your money than providing quality service. I would highly recommend avoiding this service at all costs.

VideoGen rocks as a content creation… VideoGen rocks as a content creation tool—solid 5 stars! The interface is a breeze, making video creation smooth. It's a major time-saver, always leveling up with cool updates. Stellar customer support boosts the whole experience. Whether you're a pro or just starting out, VideoGen is a must in your content creation toolkit. It's all about efficiency, innovation, and top-notch support. Totally recommend it!

Best AI creation tool on the market Best AI creation tool on the market. I tried the other tools, and this one fit my needs by a mile! Support was also helpful offering to refill my credits when I accidentally used them. I highly recommend. :)

Overpriced and Unfriendly Customer Service They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.