Never Recommend Their Services Their subscription fees are non refundable even don't use their services, even in an hour cancellation. You can cancel anytime but they charged you and don't refund any payment they charged. They have very bad customer services which is not good for any startup companies among this competitive market. They should have a customer satisfactory oriented mindset but they have a very old-school mindset.

I signed up for Pro I bought the pro plan. When I clicked voices I got one choice, Kyle. I would like to be able to find the 50 plus voices but they are not showing. Update: If you have your screen size set at more than 100% the voice choices are hidden. I let Anton at vidogen know about the experience. Now that the voice dilemma is solved, I am enjoying his easy to use product.

Doesn't work as expected. The AI is unable to generate videos that match your script accurately. 90% of the time it was showing me random video clips that have nothing to do with the script. Plus, they have no option to explore the pro-features for 7 days, and upgrade amount is NON REFUNDABLE. That, and quite a few features are still in development. Seems like a textbook case of a startup shipping an MVP but charging full price for it.

Overpriced and Unfriendly Customer Service They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.

VideoGen rocks as a content creation… VideoGen rocks as a content creation tool—solid 5 stars! The interface is a breeze, making video creation smooth. It's a major time-saver, always leveling up with cool updates. Stellar customer support boosts the whole experience. Whether you're a pro or just starting out, VideoGen is a must in your content creation toolkit. It's all about efficiency, innovation, and top-notch support. Totally recommend it!