Avoid I first purchased the $5 package and then upgraded to the Pro package, hoping to create videos longer than 3.5 minutes. However, I was disappointed to find out that I needed to purchase the $99 package to create longer videos. It was unclear that the 5000 characters of the script only equated to 3.5 minutes of video. To make things worse, the company has a strict no-refund policy, which feels unfair. They seem more focused on taking your money than providing quality service. I would highly recommend avoiding this service at all costs.

Best AI creation tool on the market Best AI creation tool on the market. I tried the other tools, and this one fit my needs by a mile! Support was also helpful offering to refill my credits when I accidentally used them. I highly recommend. :)

Overpriced and Unfriendly Customer Service They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.

Try before you buy I have subscribed to the Pro version of the product, paying $20 for a year, under the impression that this subscription would allow unlimited usage. However, the maximum video length is only 3 minutes, and the amount of usage per month is insufficient for someone who is in the learning stage of video creation. I believe Videogen should clearly explain all subscription options in advance or allow users to subscribe for one month to try the product.

Impressed with VideoGen Impressed with VideoGen! It excels in its current capabilities, offering a unique combination of text-to-voice, text narration, and AI generation or file import (a big thing for me!- many did not do it) in one user-friendly platform. As someone who's tried multiple tools, VideoGen stands out for its efficiency and all-in-one functionality. Highly recommend it, and the customer service is top-notch too!