Annual Albums Never Released On Time My fiancé releases an album every 5/23, and Octiive managed to mess up the last 2 years (2020 & 2021). He loads everything a month in advance on their site, but it never seems to be enough time for them to figure things out. Last year it was that Apple was taking a while with the explicit songs, but they didn’t tell him this in advance - instead HE had to reach out to them THE DAY (5/23/20) he saw the album was NOT available and it didn’t get resolved for about a week ; this year it’s that Apple won’t accept the image for the album cover, so he sent a clearer/larger version (still leaving them with 3 weeks to do their job) - but 5/23/21 NO ALBUM released... again, HE had to contact THEM. They got back to him 5/24/21 saying it was still the image issue. It’s just unprofessional. He pays an annual fee to be able to release these 5/23 albums (plus more)... but this specific date is what he promotes. Then they always have issues. We will see if they offer to discount or something. Might not be worth continuing this contract.

No money, no response! After being able to do a little number of royalties (Less than $500), I went ahead and did a payout. Never received anything and they don't answer (1 month so far). Can't log in to my account, and apparently they are keeping the money AND my music!! STAY AWAY FROM THEM!!!

I give them try with my catalog I give them try with my catalog, I was there by mondo 6 years ago, gone. Full take down was no issue. After 5 years my account still open. Even surprised that there was some royalty waiting for me. No issues with payout.