Annual Albums Never Released On Time My fiancé releases an album every 5/23, and Octiive managed to mess up the last 2 years (2020 & 2021). He loads everything a month in advance on their site, but it never seems to be enough time for them to figure things out. Last year it was that Apple was taking a while with the explicit songs, but they didn’t tell him this in advance - instead HE had to reach out to them THE DAY (5/23/20) he saw the album was NOT available and it didn’t get resolved for about a week ; this year it’s that Apple won’t accept the image for the album cover, so he sent a clearer/larger version (still leaving them with 3 weeks to do their job) - but 5/23/21 NO ALBUM released... again, HE had to contact THEM. They got back to him 5/24/21 saying it was still the image issue. It’s just unprofessional. He pays an annual fee to be able to release these 5/23 albums (plus more)... but this specific date is what he promotes. Then they always have issues. We will see if they offer to discount or something. Might not be worth continuing this contract.

Poor and slow service caused me to… Poor and slow service caused me to cancel my account with them May 2020. It clearly states in my account that I cancelled it. Come May 2021 they take a new annual payment via Paypal.

Scam Hello, They are a scam. I have asked for payout on 14th february. Nothing until now. Impossible to log since a month despite contact support. My work still online. UPC : 192641330636 & 192641330766